Stayed here for one night and having read other reviews and comments on the hotel's own site, I was disappointed. Check in was fine and the hotel staff were all friendly enough. The room was fine, though nothing special for a 4 star hotel, and it was clean. The most annoying thing with the room was the under sheet on the bed, felt like a plastic sheet. Hotel is a fair way out of Galway, but we were aware of this and the location is good for walking on the promenade.
What disappointed me most about this hotel was the service at meal times. We were on a dinner bed & breakfast package and it was not particularly cheap and so expected good service, but it was rather poor. Quality of the food was nothing special, service was slow. Breakfast was a buffet, again pretty average, but there were just not enough staff to clear away the dirty dishes from our table, we had to move them ourselves on more than one occasion.
The hotel makes a lot of the awards which it has won but many of these are quite dated and so not really relevant.
- Official Description (provided by the hotel):
- Voted as one of Europe's Top 20 Resorts by the prestigious travel magazine Conde Nast, the Galway Bay Hotel is situated in Salthill overlooking breath-taking views of the famous Galway Bay and Clare Hills. The hotel is only 5 minutes from Galway City and is within easy access to Connemara and the Wild Atlantic Way route. Facilities include fully equipped gymnasium, pool, steam room and sauna. The Lobster Pot Restaurant offers modern style cuisine with fresh fish and lobster from the tank. 'An Scadan Caoc' Bar has an informal dining experience with live music at the weekends. Complimentary broadband access in all guest bedrooms and conference suites is available also. The hotel provides an array of complimentary activities to all guests including; Wine Tasting, Ballroom Dancing, Beauty Demonstrations and more. During school holidays the Galway Bay Hotel offers family packages that include kids camp and family activities. ... more less
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