We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Awful, just stay away”

Planet Entertainment Centre
Ranked #19 of 26 Fun & Games in Galway
Attraction details
Galway
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Awful, just stay away”
1 of 5 bubbles Reviewed 22 June 2013

We went here today with our 2 children a 3 yr old and an 8 yr old, the play area for them is near the door with poor security. Other kids were opening and closing the door by climbing up and pressing the release button and letting kids in and out. It's so near the exit door to the street and the staff are not supervising properly, we didn't relax for fear our 3 yr old would be let out and head for the street.

One member of staff on the door who kept walking away and leaving the door unattended so children were not safe as they were in and out like yo-yo's.

A little boy split his head open on an uncovered bar in the ''soft play'' area, his mother and her party were asking for a Doctor or Ambulance to be called, the staff offered tissue and vague advise about putting vaseline on the wound to stem the blood flow.

It eventually stopped and the Mother left to drive him to A&E herself. The staff were untrained and completely out of their depth with the situation, no first aider or first aid kit were produced throughout. It was obvious the only thing this establishment wanted was for them to leave and fast.

This place is not suitable for young children, it's dangerous and if your child is injured don't expect basic first aid or any help in this place. Bloody ridiculous sham of a place, don't waste your money or risk your kid smashing there head open in the ''soft play'' area.

Visited June 2013
Helpful?
6 Thank ok f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

14 reviews from our community

Visitor rating
    1
    2
    1
    2
    8
Date | Rating
  • English first
  • Any
English first

Travellers who viewed Planet Entertainment Centre also viewed

 
Galway, County Galway
 

Been to Planet Entertainment Centre? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing