Stayed at this site last year and found the location to be excellent. The kids really enjoyed it. It was fairly quiet and we had a lovely pitch looking out over the sea. Decided to go back again last weekend. Rang during the week but was told they don't take bookings. Hmm, strange. A deposit would secure and could be non refundable to ensure people turn up.
Even stranger is that this site deals only in cash, no cards, and provides no receipts.
Arrived on saturday and paid for one night only. We were lead to our pitch which was tiny and crammed in between a caravan with awning and another pitch. If this pitch was taken up later, we would have had no space either side of our camper. We looked around the site and there were a number of empty pitches so we asked to change. We were told that they were all booked by regulars !! Funny as we had been told during the week that they took no bookings.
I pointed out that there were empty pitches and that the pitch we had was extremely cramped. I also pointed out that i was here last year and asked what I needed to do to become a regular (memories of nightclub thug bouncers come to mind !)? I pointed out that the pitch we had was unsafe for our kids to which I was told if I don't like it then I could leave. When I suggested I might just move to one of the empty pitches it was made very clear that force would be used against me.
The owner has made improvements to the site and it does look clean. The pitches have been upgraded and the view from most of them is spectacular but the campers and caravans are crammed in with very little space between them. For example, there was a row of campers parked in front of the row of hardstanding pitches. If all pitches were taken up, the front row would not be able to get out without some movement by others. This is not acceptable when we were being charged €33 for the 5 of us, without awning or showers !!
My recommendation, if you have older kids, is to save your money and park at the Docks where there is hook up available (€4 parking and €4 hook up). Better still, head out to Spiddal for the fabulous beaches and free parking.
If you are happy with zero customer service which is rude, ignorant and threatening then this is the place to stay. For us we will never stay here again and will be telling all our friends also. Such a pity as we were looking forward to becoming "regulars" !!!