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“Large hotel with all facilities first class”
Review of The Connacht Hotel

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The Connacht Hotel
Ranked #21 of 46 Hotels in Galway
Reviewed 23 June 2014

One night stay while motorcycling in Ireland. This si a large hotel and there were 4 to 5 full coaches of tourists but this did not affect the service and quality of stay. The rooms are large and well maintained with a super large bed for comfort. I can't fault this place at all. We ate off the bar menu in the evening. Food was good and service was quick and pleasant. We enjoyed our stay and will return at some time soon I hope.

Room Tip: Try the rooms on the front as the view is better.
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  • Stayed: June 2014, travelled with friends
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3  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise P, Guest Relations Manager at The Connacht Hotel, responded to this reviewResponded 29 September 2014

Dear Guest,

I wish to thank you sincerely, for taking the time to share your experience following your last visit to us by writing your review.

It was lovely to read that you enjoyed your stay and we appreciate your very positive feedback.

We hope to have the pleasure of looking after you again in the very near future.

Thank you for choosing to stay with us.

Kindest regards,

Louise Pettit
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,170 - 1,176 of 1,691 reviews

Reviewed 21 June 2014

We stayed one night at the end of 19 day trip through UK and France. All of our previous Accommodations were at private apartments.

This hotel was clean, checkin was fast and efficient, the room was very nice and already set up with a 3rd rollaway bed, which was requested at reservation.

We also ate at the bar/restaurant. I agree they needed more staff as we often had to grab our waitresses attention for additional drinks, deserts, and the check. However, the food was good and delivered quickly, the staff was very nice, and the price was reasonable for hotel food.

I used the hot tub only, but the fitness facilities looked very good. Pool, steam room, sauna, and work out equipment.

Lastly, the place is easy access for transportation. The city bus (lines 402, 409) is easy and quick access to downtown and the stops are less than 1/4 mile west from the front door. Also, Bus Eireann has a drop off for arriving Galway visitors at GMIT which is a little over 1/2 mile east. They also pick up there for buses going to Shannon airport. Make sure you check schedule times and be 10 mins early as they don't wait.

This hotel is a great value, and a nice place.

  • Stayed: June 2014
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2  Thank PHXLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise P, Guest Relations Manager at The Connacht Hotel, responded to this reviewResponded 29 September 2014

Dear Guest,

I wish to thank you sincerely, for taking the time to share your experience following your last visit to us by writing your review.

It was lovely to read that you enjoyed your stay and we appreciate your very positive feedback.

We hope to have the pleasure of looking after you again in the very near future.

Thank you for choosing to stay with us.

Kindest regards,

Louise Pettit
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

This hotel has great potential, on arrival the reception area was full of tour bus clients checking in, it looked terrible but having pushed my way to reception we were checked in straight away.
The room(2006) was fine, it is a family room of two bedrooms one of which was locked at the front of the hotel, for a 3 star hotel I was happy with the room, bed and facilities, it was clean and larger than expected.
The Hotel is let down by the chaos of the Restaurant, on check in I asked if we needed to make a dinner reservation we were told no it was not required, became down the restaurant was full any only being used for bus tour clients, that we could have dinner in the bar area, after 3 requests for menu's, complaining at the bar and then at reception and an hour later we finally got seated, then having to ask twice again for our order to be taken, this I blame on management who have 3 times as many staff behind the bar and only two girls working on the floor serving about 20 tables, the 2nd night we were told in the bar to eat in the restaurant and the restaurant told us to go to the bar!!! thankfully an older member of staff sorted a table in the bar for us, if we had not been in galway on a family medical emergency and exhausted I would have not eaten in the restaurant on the 2nd night and may not have stayed in the venue the other night, The F&B manager needs to work out if they want to sell food or not and staff the premises as needed.
People have mentioned the location it is actually very close to galway city(5 minutes) access to the Dublin/Limrick/Cork motorway and for visiting the Dublin Clinic, Merlin Park Hospital and UCG.
Check out was a breeze and health club a bonus.

  • Stayed: June 2014, travelled on business
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1  Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014 via mobile

I stayed in the hotel while in Galway for work. The hotel hit all the right notes, the rooms were spotless and were spacious and the wifi connection was excellent and welcome. The bar and restaurant area are inviting with a good selection of food and the staff were very friendly and helpful

Stayed: June 2014, travelled on business
3  Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise P, Guest Relations Manager at The Connacht Hotel, responded to this reviewResponded 29 September 2014

Dear Guest,

I wish to thank you sincerely, for taking the time to share your experience following your last visit to us by writing your review.

It was lovely to read that you enjoyed your stay and we appreciate your very positive feedback.

We hope to have the pleasure of looking after you again in the very near future.

Thank you for choosing to stay with us.

Kindest regards,

Louise Pettit
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We spent 4 nights in The Connacht (Thurs to Sun)....we had a "suite" which was pretty much the same as a self catering apartment with the exclusion of a hob/oven which we really didn't need. It had a very sizeable bedroom with plenty of room for a huge bed, a table/chairs, tv etc & a travel cot, a separate bathroom, sitting room & kitchenette area. Our "almost 2 year old" loved it....she could select her own breakfast (with the help of Mammy & Daddy of course), she loved the pool & while we didn't make use of the play area/kids club it looked like a really nice area if needed. A lovely stroll into the city but far enough out not to be in the "thick of it"!! Plenty of parking right outside the front door. I would highly recommend The Connacht as somewhere affordable for families to stay for a break away. For larger families there were interconnecting rooms which would have been perfect to accommodate more children.

Room Tip: Compare price of a self catering apartment to a suite - if you can live without a hob/oven - it coul...
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  • Stayed: June 2014, travelled with family
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6  Thank NBrennan76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Staying with a 6 year old and two teens was a rare dream. The kids club and fab pool were a huge hit for the kids and a lovely way to relax for adults. The leisure centre looked large, airy and bright with lots of equipment. The large open spaces of the lobby, bar and restaurant were great to feel part of the gentle buzz of this bustling hotel while feeling relaxed as we people-watched. Altogether it felt longer and more relaxing than a one night stay. Would definitely consider a re-visit.

Room Tip: Staff are eager to meet guests needs and I expect would be especially accommodating if a special req...
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  • Stayed: June 2014, travelled with family
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3  Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise P, Guest Relations Manager at The Connacht Hotel, responded to this reviewResponded 29 September 2014

Dear Guest,

I wish to thank you sincerely, for taking the time to share your experience following your last visit to us by writing your review.

It was lovely to read that you and your family enjoyed your stay and we appreciate your very positive feedback.

We hope to have the pleasure of looking after you again in the very near future.

Thank you for choosing to stay with us.

Kindest regards,

Louise Pettit
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

We booked this hotel over the internet, hoping that the reasonable room rate would not be an indication of a neglected hotel. We were delighted at check in to find our room ready and very clean. Beds were very comfortable and the bathroom modern, nicely fitted out with black marble and quality towels and fittings. Our room was situated quite a long walk down to the back of the hotel but it was extremely quiet. Unfortunately, the courtyard garden along the way was very neglected which did not look very inviting. Breakfast was nicely presented and wait staff efficient. The hotel is a good 7 - 8 minutes in a cab from town but for around 8 euro it was well worth the fare as parking is very limited in and around shop street, the main restaurant precinct. There is a very large car park at the front of the hotel which is free for hotel guests - ideal if you have a car. The hotel was very busy - many large groups in buses and a few visiting on conferences. Overall, a pleasant stay.

  • Stayed: May 2014, travelled with family
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2  Thank Beachgirlalways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise P, Guest Relations Manager at The Connacht Hotel, responded to this reviewResponded 9 February 2015

Dear Guest,

On behalf of Mr. Shay Livingstone and all the Team here at The Connacht Hotel, I wish to thank you for taking the time to share your experience with us by writing your review.

We are delighted to read that you enjoyed so many aspects of your stay and we appreciate your very positive feedback.

We hope to have the pleasure of welcoming you back to us again in the near future.

Thank you for choosing to stay with us.

Kindest regards,

Louise Pettit
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Connacht Hotel

Address: The Connacht Hotel Dublin Road, Galway H91 K5DD, Ireland (Formerly Carlton Hotel Galway City)
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Galway
#16 Family Hotel in Galway
Price Range: £48 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Connacht Hotel 3*
Number of rooms: 358
Official Description (provided by the hotel):
Located on the main access route to Galway City, The Connacht Hotel prides itself on its valued customer service to wide variety of clientele. From family breaks to active retired and lots in between. The Connacht Hotel is a family friendly hotel and has all you need for a break away with the kids. Supervised kids club, leisure facilities, family rooms or self-catering apartments, we understand that it's not only a break for the family but also a break for you. The club opens most weekends and during all school holidays from 9.30am-1pm & 6pm-10pm. The Connacht Hotel offers a range of purpose built conference rooms, with capacities ranging from 120 delegates to smaller conference rooms, ideal for boardroom style meetings. Free WiFi, projector and screen, flip-charts, water, stationery and mints are included. Complimentary parking is also available for all visitors. Active Fitness Leisure Club has 20 metre swimming pool, sauna and jacuzzi. ... more   less 
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Also Known As:
Days Hotel Galway

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