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“Not too impressed”
Review of Park House Hotel

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Park House Hotel
Ranked #2 of 46 Hotels in Galway
Certificate of Excellence
Reviewed 4 February 2014

I got to this hotel and wasn't offered any assistance with parking - I thought parking was valet? Then when checking in I was told there was a €12 extra charge for parking. What kind of hotel charges extra for parking? This is the first time that has even happened. This also wasn't indicated during my booking.

Pros:
Very clean hotel and room
Staff were pleasant
Perfect location

Cons:
Hidden and ridiculous extra charge
Room was quite small
Toilet needed multiple flushes
Stingy with the soaps/shampoos

Overall disappointed with this supposedly 4 star hotel.

  • Stayed: February 2014, travelled with friends
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1  Thank paulcredmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,509 - 1,515 of 2,877 reviews

Reviewed 4 February 2014

This wonderfully located hotel just off Eyre Sq. is truly top notch. After a struggle to find the car park, the wonderfully efficient attendant Brendan took over and upon my return 20 minutes later had me beautifully parked. Kudos and many thanks Brendan.
This set the standard for what the Park House represents. The quality of service is outstanding from each and every member of staff from all across their various roles within the organisation.
Rooms top drawer, food and quality of service second to none, yet all accomplished while sporting a warm friendly smile.
In a time when we bemoan the quality of service on offer from other outlets, it's great to see that this little country can still provide the "traditional" Irish welcome and maintain it effortlessly.
That's what you get in this gem of an hotel.

Many thanks again to all concerned.

  • Stayed: February 2014, travelled as a couple
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Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

I was not expecting to find such a lovely hotel in the centre of this busy and vibrant city of Galway, Ireland but was very pleasantly surprised when we stayed there this week (Jan 2014). The staff were exceptionally friendly and efficient, the food was first class and the bedroom was large and very comfortable. It is only a 2 minute walk to Eyre Square and minutes from the waterfront in the opposite direction. The only drawback was the parking is very tight and not easy to find on approach but the porter was very efficient and took my keys and found a spot for me during the night. Overall, top marks for quality, friendliness and value for money!

  • Stayed: January 2014, travelled on business
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1  Thank roisin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

The drive in was hard to find but once there it was well worth it. Greeted by a friendly valet and the desk people were just as pleasant. Surprised by the size of the room, very large and comfortable,granted our view was of a brick building but we were there to sight see and not stay in our room. Breakfast was excellent and had something for everyone. Would definitely stay there again.

  • Stayed: September 2013, travelled with family
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Thank Trish A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Stayed for a weekend. Staff were excellent, professional and very helpful especially organising a table in the booked up restaurant when I hadn't booked! Add great food, perfectly clean and comfortable room. Not a 5 star hotel per sé, but very, very good.

  • Stayed: January 2014, travelled solo
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Thank BrianDJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014 via mobile

We stayed for three nights in Park House Hotel in January 2014. Our only regret was that we couldn't stay for longer. I am a frequent traveller and I can safely say that this is the nicest hotel I've ever stayed in. It is impossible to find a fault! On the first night of our stay, we ate in the Park Restaurant. The à la carte menu is incredible. My husband is quite a fussy eater but had so much choice with this menu. The food was so good that we ate there every night and each day was better than the last!! The rooms are beautiful. The bed was so comfortable. The bathroom was very spacious with a nice, large tub and powerful shower-A rare find in most hotels!! The hotel's location is perfect. It's located at the bottom of Eyre Square and only two minutes walk from the shops and bars. The concierge added to the wonderful experience. She helped us to arrange tours and was very knowledgeable about what was going on in Galway during our stay. In fact, all staff members were exceptional. It's obvious that staff relations are excellent in this hotel and that the customer's satisfaction is key. Thank you Park House. I'm already planning my return!

  • Stayed: January 2014
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Thank Jennifertroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

My husband and i are just back from the park house hotel after spending the weekend there for my husbands birthday, we had such a lovely relaxing time made all the more special because of the staff, service and glorious food. plus a beautiful birthday desert with a candle on it!! we look forward to returning in the near future and recommending it to our friends, thanks again Park house...

Room Tip: Deluxe room fab
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  • Stayed: January 2014, travelled as a couple
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1  Thank Kathleen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park House Hotel

Address: Park House Hotel 18 Forster Street | Eyre Square, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Galway
#1 Romantic Hotel in Galway
#2 Luxury Hotel in Galway
#2 Family Hotel in Galway
Price Range: £91 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park House Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Park House Hotel, Galway is conveniently located in the heart of Galway's city centre, with private secure car-parking on the grounds of the hotel. The hotel blends the warmth and personality of a boutique hotel with the style and luxury of a contemporary 4 Star international hotel. Guest accommodation comprises of 84 rooms divided into superior & deluxe rooms, suites and serviced apartments. The award-winning Park Restaurant is a favourite with locals and guests. ... more   less 
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Also Known As:
Park Hotel Galway

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