It is with a heavy heart that I feel compelled to write this review as I have been going to this hotel once or twice a year for over 25 years.The last few times I have noticed things slipping but kept thinking that it would get better.This weekend past was the final straw.My friend and her husband have been regulars for years and their experience annoyed them too.First checking in was like we were criminals looking for cash up front in my friends case.As I had a voucher I didnt experience the cash business till I went to pay for the wine after dinner when I was told pay me cash for the wine now.When I explained that I would sort it out later I was told its orders?????Remember they had our car keys!!!The bedroom was spotless as always but really in this day and age I think a curtain round a bath with a shower head on the wall in a four star hotel was not on.They hadnt even a facecloth in the bathroom.The air con was more like a jcb when on but the final straw was the noise from the overhead room I think. Maybe corrider it was hard to tell where it came from.I checked our landing and there were no people on it .It was like there were twenty people juming on squeeky floorboards ALL NIGHT LONG.I never slept at all that night and was glad to check out yesterday morning..There was a mature man on reception in the morning and I explained my problem the previous night.I was told that he didnt sleep very well himself and that he never had anyone say that about that noise before.You will see from my previous reviews that I am more than fair when I review places.Im not one who complains for the sake of it but this has to annoy other guests.It is def not the hotel it once was and I wont EVER stay there again .They will get on fine though as its so handy for the city centre and I always recommended it to fellow Donegal folk in the past.
- Official Description (provided by the hotel):
- Park House Hotel, Galway is conveniently located in the heart of Galway's city centre, with private secure car-parking on the grounds of the hotel. The hotel blends the warmth and personality of a boutique hotel with the style and luxury of a contemporary 4 Star international hotel. Guest accommodation comprises of 84 rooms divided into superior & deluxe rooms, suites and serviced apartments. The award-winning Park Restaurant is a favourite with locals and guests. ... more less
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- Also Known As:
- Park Hotel Galway