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“Fantastic hotel! Decor, comfort, and staff brilliant!”

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the g Hotel & Spa Galway
Ranked #14 of 46 Hotels in Galway
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic hotel! Decor, comfort, and staff brilliant!”
5 of 5 bubbles Reviewed 10 June 2011

The g hotel lived up to its advertising claims. Free underground parking with direct elevator access to the Lobby was very convenient. Beautifully bright and airy public areas (courtesy of interior designer Philip Treacy) caught our eyes on arrival. An extremely gracious and helpful Receptionist and Concierge greeted us. Large and well appointed bedroom was allotted to us, with a daily supply of toiletries.
We ate casually in on of the bar areas on our first evening and it was very satisfactory.
The choice on the cooked Brekfast menu was as good as I have had in any hotel. Apart from the usual Irish breakfast and /or variations of the same, we had eggs benedictine, freshly grilled fish in a very light lemon sauce and there was a delightful array of fruits, cold meats/smoked salmon and breads and pastries.
The hotel offers bargain breaks and last minute offers which are fantastic value for money.
My husband and I thoroughly enjoyed our stay and would recommend this hotel without reservation.

Room Tip: I suspect all the room s are fairly similar.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Raysie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (369)
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English first
Dublin
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 7 June 2011

We stayed for 2 nights at the G Hotel in May for a short romantic break. I have wanted to experience this hotel for so long because of it’s uniqueness and was thrilled to be going but I have to say I was sadly disappointed.

After arriving on Friday evening we were both tired and decided to order room service. To my disbelief I found what the chef later confirmed was a piece of bone in my burger! On a positive note my complaint was dealt with quickly and we were given complimentary sweets which were nice but by all means fall short of an appropriate apology.

After our previous experience the evening before we were hesitant to dine in the Metz restaurant but were glad we did as we really enjoyed our meal there, it’s pricey but we knew that before going. The portions are quite small so you will need to have the starter, main and dessert to be full. Sadly this was the highlight of our stay.

The décor in the room was nice and the bed was extremely comfortable however there was a stain on our carpet, dust in the bathroom and the speaker in the bathroom did not work. This I find unacceptable for a 5* hotel.

The décor of the hotel is mixed, the lounge areas are the best part of the hotel so I would recommend visiting these and having a bite to eat, a cocktail but don’t stay in the hotel. I really disliked the dark hallways to the bedrooms as I found them almost seedy.

I would not recommend the G hotel. It’s seeking a 5* price tag for what I believe to be 3*. It’s not good value for money. I’ve stayed in better 4* hotels in Ireland and there are definitely much better 5* in Ireland.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 June 2011

Just back from 3 nights in the G hotel and I loved it! Didnt expect to but I did.

The thing that stays with you most is the staff. It's been said here before but they are FANTASTIC. They look after you so well. They are friendly, courteous and so helpfulThey make the stay really special - TAKE NOTE G HOTEL MANAGEMENT!

Room was cosy - loved the light at the bottom of the bath that just illuminated the room enough for a middle of the night visit!

Loved the dark corrodors that made you feel Zen as you headed to and from your room.

Breakfast was delish - tried the Eggs Benedictine, the full irish and the pancakes - no complaints.

Location is a matter of personal opinion. I thought it a little out of Galway, but walkable. Dont be expecting Ashford Castle 5 star location because instead of a lakeland view, you could be looking at Woodies DIY!

Is it 5 star? I dont think so but its a blast. The three reception rooms off the main reception area are funkily decorated in different tones and shades.

I think its a hotel that everyone will have an opinion on because its not your run of the mill establishment. Have a look at it on their website before booking to see the decor. But you cant go wrong with staff and breakfasts....excellent

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dublin_IrelandEmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2011

This was my first time staying at the gHotel in Galway and I have to say what an experience.
We booked in for 3 nights in May 2011 and on arrival Thnigs were looking good as the decor was certainly nothing I had seen before in hotel but it looked great.
We were shown to our room and I must say everything was perfect and going well so far.
The room was fantastic and just what you would expect from a 5 star hotel.
Free Wifi access in the room and as a frequent traveller this is something I always treasure.
Back to the hotel itself, we reserved dinner at the hotel and following full on 5 star service by the waiting staff the dinner was the best tasting food I have ever had in a hotel in Ireland. We've stayed in a number of 5 star hotels throughout Ireland and I must say the dinner at the gHotel is one of the best.
The following morning we had our fist breakfast and again the best breakfast in a hotel in Ireland we've had.
The hotel was so good we only left the hotel once in our 3 days...
We had lunch drinks and food served by I must say well trained excellent staff who it is clear from their manner and service to guest take pride in their 5 star service to you and I must say must be recommended as the hotel staff of the year.
In conclusion, this hotel is by far the best 5 star hotel in Ireland and we will certainly be returning.
If you want the best stay at the g...

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sixfoottennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 June 2011

Stayed at the G hotel for my boyfriends birthday weekend. From the moment we arrived and checked in the service, staff and everything was just wonderful. The interior is stunning both in main areas of the hotel and in the bedrooms. The air conditioning didnt work in our room but the staff handled it brilliantly and the next day upgraded us to a fantastic room. The atmosphere is warm and friendly not pretentious. The restaurant and drinks in the bar are pricey but worth enjoying for the treat. Across the road is the Huntsmun pub serves good pints and pub food. A bit of a walk into town but i managed it in heels no problem! Cant wait to go back by far the best hotel in Galway.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TracyJaneA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DB
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 1 June 2011

I’m not sure where to start. The good part, The staff was great, very helpful. Now for the bad. Whoever designed this place must have been smoking crack. The outside looks like some sort of industrial building, and the inside, I’m not sure what the hell is going on. Long dark hallways, and I do mean dark, you feel like you are in a theater looking for a seat after the movie has started. The rooms are fairly small, the shower was a pain in the rear, getting the water temperature correct was a bit of a mystery. I could get temp just right and then it would change to cold or hot on its own. The location of the G isn’t the best. The hotel is located on the outskirts of town, about a mile or so from any shops or pubs. This hotel doesn’t belong in Ireland.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank DHL26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 May 2011

Myself and my partner are just home from a nights stay at the G and we have had such an amazing time.

We booked it pretty much last minute and got a great deal including a meal and a cocktail. The staff here are lovely, the hotels decor is AMAZING, the thermal spa a real treat, in fact everything was perfect!

We will definately be back!

Please dont be put off by the location, the hotel is in a built up area and you acess it through a car park, you forget all this the minute you step into the lift!!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pj-micheal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about the g Hotel & Spa Galway

Property: the g Hotel & Spa Galway
Address: Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Galway
#5 Romantic Hotel in Galway
#6 Business Hotel in Galway
#9 Luxury Hotel in Galway
#13 Family Hotel in Galway
Price Range (Based on Average Rates): ££
Hotel Class:5 star — the g Hotel & Spa Galway 5*
Number of rooms: 101
Official Description (provided by the hotel):
The five-star g Hotel & Spa is perfectly situated to discover Galway City and the west of Ireland. Designed by renowned milliner Philip Treacy, the g Hotel offers 101 spacious bedrooms and suites, a luxury 20,000 sqm spa 'ESPA at the g', dramatic Signature Lounges ideal for casual dining and Afternoon Tea as well as delectable dining options in the 2 AA culinary rosette Restaurant gigi's. The g Hotel & Spa also features state of the art conference facilities for up to 300 delegates and hosts stylish weddings for up to 180 guests. Exclusive 5-star hotel & spa - Located in Galway City centre - Design by milliner Philip Treacy - 101 light-filled bedrooms - Five-star service - Luxury spa designed by ESPA - Cocktail bar & Signature Lounges - Award winning restaurant - Conferences for 300 delegates - Stylish Wedding Venue. ... more   less 
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Also Known As:
g Hotel Galway
Galway g Hotel

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