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“Fantastic service and well appointed rooms”

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the g Hotel & Spa Galway
Ranked #13 of 46 Hotels in Galway
Reviewed 22 July 2014

What a gem this hotel was and beat our expectations on our tour through Ireland. It had an amazing spa and the service was excellent throughout. The quality of the materials used in the room was excellent and the room virtually soundproof as well as being very large. I would definitely go out of my way to stay at this hotel again!

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mbryant73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 4 August 2014

Dear Guest,
It was so rewarding to read that the g exceeded your expectations whilst touring Ireland. We were all delighted to read that you made time to visit our Spa, ESPA at the g and that you enjoyed the attention to detail and quality throughout the hotel.
We all appreciate your kind words and we hope that we get to welcome you back to us again very soon.
Kind Regards,
The g Hotel Management Team

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1,106 - 1,112 of 2,715 reviews

Reviewed 21 July 2014

We stayed at the G for 2 nights in July whilst the Arts Festival was on. First impressions of the G are, well, not great as it is essentially latched on to an out-of-town shopping centre and cinema. The reception is very dark and black and nothing special.
Having said that, service was nothing short of exceptional. All staff made us feel very welcome and were very helpful. The room was very nice (we had a deluxe facing the lake), the bed was exceptionally comfortable, and the bathroom was luxurious.
Breakfast was fantastic as you would expect in Ireland, with all the usual trimmings. We also had dinner here (in the Signature Lounge) which was without doubt the best meal we had in Ireland.
All in all, a very pleasant stay although I don't think it quite hits what I would expect of a 5 star. What it is lacking is character (it feels a bit like an office block even though has trendy interior), location (it is bolted onto a business park and on the edge of a busy roundabout), and facilities (there are no tennis courts, golf courses etc which you would expect of a 5 star). Service, food and the rooms however are all top notch. You can't go too far wrong with a stay at the G.

Room Tip: Lake facing room (deluxe) is the way to go...will cost more but probably worth it in the long run
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Boru1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 4 August 2014

Dear Guest,

Thank you for sharing some feedback from your recent stay at the g on Trip Advisor. We were delighted to read that you found the level of service to be exceptional and that our team made you feel welcome. Our bedrooms as well as breakfast offering receive constant praise and it was lovely to read that you enjoyed both as well as your experience in our Signature Lounges.

In relation to the star rating of the hotel, the g is a city centre hotel, and as a result we do not have a golf course or tennis court that you might expect in a Resort style property. We hope that you will stay with us again the next time you are visiting the city of Galway.

Kind Regards,

The g Hotel Management Team

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Reviewed 21 July 2014 via mobile

Stayed in the hotel for one night last week.
It's a lovely building , the room was enormous and comfortable , wish I cold have spent more time there !
Fairly close to the city centre , a short walk or a quick taxi .
We enjoyed the tasty breakfast and the bar was a fab place to relax

Stayed: July 2014
Thank robert k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 4 August 2014

Dear Guest,

Thank you for choosing to stay with us at the g . We were so pleased to read that you found the hotel to be lovely and comfortable. Our location make the g the ideal destination for exploring Galway, Connemara and The Cliffs of Moher.

Thank you or your lovely feedback. We hope that we can welcome you back to us for longer so you can enjoy the hotel once again.

Kind Regards,

The g Hotel Management Team

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Reviewed 20 July 2014

Everybody deserves a little bit of The G in their lives..just spent 2 nights there and am already planning on returning. . Everything from the staff, the food and the ambiance made it a top class experience. The G Hotel proves, the Irish have not lost their cead mile failte reputation even
during tough times. Finally just Go Go Go to The G, you will leave feeling years younger...

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank AilsG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 24 July 2014

Dear Guest,
We were delighted to read how much you enjoyed your time in the g. It was so rewarding to read that you are already planning a return trip. Our team were delighted to be mentioned in your review and we were all so pleased to read that you enjoyed our menu offerings as well as the unique ambiance of the hotel.
We hope that we get to welcome you back again very soon.
Kind Regards,
The g Hotel Management Team

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Reviewed 19 July 2014

Loved staying in this hotel. I've never seen anything like it. It is like a museum of color and design and the staff, service, food -- everything -- was top-notch. Got it as a secret Hotwire deal for a little over $100 a night and staying here was a highlight of our vacation. It was so much fun -- like we entered a three-day dreamscape.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 24 July 2014

Dear Guest,
Thank you for leaving such a wonderful review from your recent stay at the g on Trip Advisor. We were delighted to read how much you enjoyed the unique colour and decor of the g. We have shared your lovely feedback about our team, menu offerings and good value for money with all.
We hope that we can welcome you back to the g again soon.
Kind Regards,
The g Hotel Management Team

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Reviewed 19 July 2014

What a great hotel. Stayed here for 3 nights in July and had a wonderful experience from start to finish. The staff were friendly and helpful. The decor is elegant and sophiscated, the photographs don't do the hotel justice. We had a standard room, which was bright and airy with a comfortable bed and armchairs and a table for chilling out. We had dinner on the first night which was extremely good, a choice of varying prices of three course meals. A good idea as not everyone wants to spend 50 euro each on a high end meal. The breakfast was good the next day with plenty of choice. The staff are extremely helpful and nothing was too much trouble. We also paid 10 euro each to use the thermal suite, which was well worth the money. Although not a large area, there was everything you needed, with the most powerful jets I've ever come across. Would definitely recommend a stay here.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank AbigalCoDown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 24 July 2014

Dear Guest,
Thank you for choosing to stay with us for three nights in July. We were delighted to read that you had a wonderful experience from start to finish. Our team were thrilled to be mentioned in your review and everyone was so pleased to read how much you enjoyed the bedroom you were allocated as well as your dining experience in Restaurant Gigi’s. Our thermal suite in ESPA at the g is a hidden treasure and we were so pleased you made time to use this facility.
Thank you for sharing your lovely review on Trip Advisor. We hope that we can welcome you back to us in the g again very soon.
Kind Regards,
The g Hotel Management Team

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Reviewed 19 July 2014 via mobile

I stayed in the G for 3 nights midweek in June 2014, check in was great, the receptionist was so friendly and professional. I got upgraded at check in, the room was lovely. Bed was so comfortable. Had food in ladies lounge one evening, it was only ok. Breakfast was good each morning. Overall the G was a great break, but I've stayed in better 5 star hotels

Stayed: June 2014
Thank IrishLouise12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this reviewResponded 24 July 2014

Dear Guest,
Thank you for your recent review of the g. We were delighted to read of the warm welcome you received upon check in and that we were able to upgrade you to a higher room category. We were all upset to read that you did not enjoy your dining experience in one of our Signature Lounges. Please accept our sincere apologies for this.
We hope that you will stay with us the next time you are visiting Galway.
Kind Regards,
The g Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about the g Hotel & Spa Galway

Address: Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Galway
#5 Romantic Hotel in Galway
#6 Business Hotel in Galway
#9 Luxury Hotel in Galway
#13 Family Hotel in Galway
Price Range: £141 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — the g Hotel & Spa Galway 5*
Number of rooms: 101
Official Description (provided by the hotel):
The five-star g Hotel & Spa is perfectly situated to discover Galway City and the west of Ireland. Designed by renowned milliner Philip Treacy, the g Hotel offers 101 spacious bedrooms and suites, a luxury 20,000 sqm spa 'ESPA at the g', dramatic Signature Lounges ideal for casual dining and Afternoon Tea as well as delectable dining options in the 2 AA culinary rosette Restaurant gigi's. The g Hotel & Spa also features state of the art conference facilities for up to 300 delegates and hosts stylish weddings for up to 180 guests. Exclusive 5-star hotel & spa - Located in Galway City centre - Design by milliner Philip Treacy - 101 light-filled bedrooms - Five-star service - Luxury spa designed by ESPA - Cocktail bar & Signature Lounges - Award winning restaurant - Conferences for 300 delegates - Stylish Wedding Venue. ... more   less 
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Also Known As:
g Hotel Galway
Galway g Hotel

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