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“Perfect hotel for a city break in Galway” 5 of 5 bubbles
Review of Maldron Hotel Sandy Road Galway

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Maldron Hotel Sandy Road Galway
Ranked #16 of 46 Hotels in Galway
Dublin, Ireland
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Perfect hotel for a city break in Galway”
5 of 5 bubbles Reviewed 1 January 2012

We stayed in the pillo hotel on the Headford Rd Galway for a post Christmas break. I am very familiar with Galway and hotels around, and I am delighted I found the pillo hotel. It is clearly a step up from other 4 stars in Galway and we got a very good price for our 2 night stay.

We paid extra for breakfast not knowing what would be open in the vicinity of the hotel but there is a Spar shop right next door the hotel so one could easily skip hotel breakfast - but we found the hotel breakfast lovely and enjoyed relaxing and reading the papers.

The hotel was reasonably busy but not too much. The staff were friendly and helpful. There is free parking underground. The hotel is at least 20 mins walk to city centre but busses and taxis are plentyful.

There is a spa in the hotel which we did not make use of. Neither did we use the hotel restaurant.

The room was spacious with a large double and single and was spotlessly cleaned and serviced. There was tea/coffee making facilities and a fridge. The room we had looked out to the busy road but we didn't think the traffic noise was too much. The hotel has free Wifi which unfortunately was not available in our room on the 3rd floor.

The hotel has a number of offers when Connacht rugby matches are on so well worth considering if visiting for a match.

We really enjoyed our stay and look forward to returning at some future date and making use of the spa and restaurant as well.

Room Tip: A room on a lower floor may be able to use the free Wifi. A room to the back of the hotel will keep...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LenoLegend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
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  • English first
  • French first
  • German first
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  • Spanish first
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English first
Perth, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 January 2012

I was stunned at the great value offered at The Pillo. It seemed to accommodate a more mature age group during the time we stayed. I'm not sure if that's by design or just circumstance at the time. I'd imagine if you looking for a jazzy, vibey type place to stay, this might not be your first choice.
Having said that, I was a great hotel and we had lovely staff during our stay.

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Col_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed 29 December 2011

My wife and i decided to spend christmas away from home this year and decided to stay at the Pillo and what a great choice it was.From the time we arrived in reception and for the rest of our stay the management and staff could not have been more helpful or polite.
The room was clean, spacious and had all we needed for our stay, tv,iron+board, telephone, fridge, ice bucket, 2 hair dryers. We found the dining area very clean and well laid out and the food was excellent as were the staff and service. The bar was very relaxing and the drinks a lot cheaper than Dublin, the staff cheerful and polite and the music each night topped it all off.
We are already planning our stay there for New Years 2012 and will be booking shortly.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JosephHanly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 28 December 2011

Pillo hotel is great value for money, great location but food was very disappointing, we received room service which was stone cold and overcooked.

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Newreviewer27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cian L, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 4 January 2012
Dear Guest
We wish to thank you for sharing your feedback after your recent stay with us at Pillo Hotel & Spa, Galway. All comments received are used constructively to maintain and improve, where necessary, our service levels and facilities.
We apologise for the disappointing room service you received during your stay and wish to assure you that this does not reflect the high standard of service that we are usually proud to offer.
We can confirm that this matter has been addressed and action has been taken to prevent this from happening again.
We hope to have the opportunity of welcoming you back to Pillo Hotel & Spa in the near future.
Kind regards
Cian Landers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 December 2011

got a deal on grabone for 140 for 2 nights bed and breakfast and a 50 euro voucher for the spa each. it was brilliant value. the rooms are big and spacious and clean. they have everything you need from a safe, kettle, two hairdryers, ice bucket etc. the spa is gorgeous and a great place to relax. we each got a maasage that was very good and the staff their were lovely. we ate in the bar the first night it was very nice and good choice on the menu not too expensive either. the breakfast each morning consisted of hot food and fruit and cereals and bread ect. the staff on reception were lovely. it's roughly a 15min walk to the city centre and about 5 minute drive. no bad word to say about the place.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nev-Gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbridge, Ireland
2 reviews
5 of 5 bubbles Reviewed 13 December 2011

We went to Galway for a Friday night, to experience the Christmas buzz. Got a great rate of €99 for the two of us B & B.
Easy to find. Met by really friendly, helpful staff. We had drinks and sandwiches in the bar at evening. Very courteous, cheerful and friendly staff and the same at breakfast next morning. In fact, one boy did both the evening and breakfast shift and still was as good in the morning.

We will stay again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 12 December 2011

Just came back from a 2 night stay at the Pillo Hotel and it was excellent. We had a special rate with Grab One which consisted of 2 nights b&b, a glass of wine and €50 towards spa treatments. We went for a Thai Massage costing us only €20 extra each, it was superb. I thought the hotel was really nice, very clean and seems to have been done up quite recently. It's about a 15 minute walk to Eyre Square but by night we got taxis in and out at a cost of around €7.00 each way. There was always a taxi outside the hotel which was handy.

We ate in the bar for lunch which was very good quality and reasonable and the breakfast both mornings was excellent. A great buffet and the staff seemed very friendly and helpful.

I would definitely recommend the Pillo Hotel .......

Room Tip: As other reviewers have said, ask for a room at the back overlooking the courtyard.
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  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Allimac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Sandy Road Galway

Property: Maldron Hotel Sandy Road Galway
Address: Sandy Road, Galway Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Galway
#11 Luxury Hotel in Galway
#13 Business Hotel in Galway
#13 Romantic Hotel in Galway
Price Range (Based on Average Rates): £
Hotel Class:4 star — Maldron Hotel Sandy Road Galway 4*
Number of rooms: 104
Official Description (provided by the hotel):
Situated a short walking distance from Galway city centre, Maldron Hotel Sandy Road Galway is the perfect base for both leisure and business visitors to city. The focus is on customer service. Guests return time and time again.With a range of double, twin, triple and family rooms available, it is the perfect choice for a leisure break or a business trip. All of the guest bedrooms are non-smoking with wireless internet access & free underground parking. ... more   less 
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Marriott
Galway Courtyard

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