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“Great Hotel”

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Maldron Hotel Sandy Road Galway
Ranked #16 of 46 Hotels in Galway
Greeley, Kansas
Level Contributor
5 reviews
“Great Hotel”
5 of 5 bubbles Reviewed 26 October 2013

I loved this hotel. They were always so helpful and knew me by name. One example of their helpfulness was when I decided to go on the cliffs tour so at 11 at night they took care of it and they had the bus pick me up the next morning and drop me off after the tour. They also stored my luggage free of charge for a weekend when we took a trip to Blarney. Great friendly service.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kris_bowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 5 November 2013
Dear Guest,
It was lovely to read that you enjoyed your stay with us and that you experienced a high standard of service and friendliness from the team during your time with us. We hope that you enjoyed your trip to Ireland and that you will return to visit again in the near future.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,213 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 October 2013

This was our second time staying at Pillo Hotel. The staff were very helpful and pleasant and the food at dinner and breakfast was delicious and plentiful. I would highly recommend this hotel for both business and leisure stays.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grue34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 25 October 2013
Dear Guest,
Thank you for taking the time to post another lovely review. It is always lovely to hear when guests return to stay with us, and that your experience on both occasions was very positive regarding the staff and food. We look forward to welcoming you back to stay again in the near future.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tralee, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 October 2013

My Husband and I stayed at the Pillo Hotel recently and we had the most enjoyable weekend. From our arrival we were greeted by the most friendly staff on reception. Our room was spacious, clean and comfortable. We enjoyed a delicious evening meal in the Hotels Olive tree restaurant and once again waiting staff were kind, friendly and professional. On the Saturday we both booked in for a massage at the Spa. Again staff here were warm and friendly and the facilities and treatments available were excellent. We will definitely be returning and we could not fault this Hotel in any area. Excellent Hotel Experience here and would highly recommend a stay at this hotel to anyone.10/10

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 25 October 2013
Dear Guest,
Thank you for your lovely review about your recent stay with us. It was lovely to read that you enjoyed all aspects of your stay including the standard of your room, our food offering, the service which you received and your treatment in our very popular Spa. We are very happy to read that you plan on making a return visit and we look forward to looking after you both again.
Kind Regards,
Siobhan Burke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

My wife and I stayed three nights in this hotel.Our stay was good. The hotel was clean and the staff warm and friendly. Check in time in most of the hotels in Ireland is 3 P.M. We arrive early and so the staff informed us that the room was not ready. We were planning to leave the luggage and go get some lunch. Meanwhile a room opened up and manager informed us that we can get into the room which was very nice. I wish this hotel was close to the center of the city. It is about 25 minutes walk from the center

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank expat4ever1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 25 October 2013
Dear Guest,
It was nice to read that you and your wife enjoyed your stay and that you were looked after by the team. I am glad that you were accommodated with an earlier check in. For future information, if you prefer not to walk, there are always taxi's outside the hotel which cost approx. €7 to the city, or alternatively there is a regular bus service to the centre of town.
Kind Regards,
Siobhan Burke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mullingar, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

Myself and my sister stayed at the Pillo Hotel Galway on Saturday 12th October 2013. A Lidl break which was only 39 euro each, bed and breakfast.
On arrival we checked in at reception , the two ladies at reception were very polite. It was not yet 3.00pm so our room wasn't ready; We went to the bar for a drink and a bit of lunch. We were served by Tommy who looked after us very well. Lunch was very good value and quite nice too.
We strolled into the city which is only about ten - fifteen minute walk.
When we went to our room it had two double beds, the room was quite spacious and very clean. We were meeting friends in the city for the evening so we were delighted to find a few taxis waiting outside the hotel that took us into Eyre square which a short taxi ride is away costing about six euro.
Later that night when we returned to the hotel and retired to our room.
We had a pleasant night’s sleep and breakfast is served until 11.00 am on Saturday and Sunday mornings, but you have to get there before 11.00 am as they start clearing up before 11.00. There was a great range to choose from including a cold buffet, cereals, fresh breads, fruit and yogurts and cooked breakfast.
We thoroughly enjoyed our stay in the Pillo Hotel in Galway and its great value too.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happyaug2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 25 October 2013
Dear Guest,
Thank you for posting your review on your recent stay with us. It was lovely to read that you and your sister had an enjoyable time with us and that your room, our food offering and our proximity to the city helped to enhance your break away. I will pass on your kind feedback to the staff who looked after you, in particular to Tommy who looked after you in the bar. We look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beattyville
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

By the time I arrived at this hotel, any place to lay down would have been good, however the Pillo was an excellent choice. It was very clean & quiet, and just a short distance away from the town center. The staff was very courteous and the room was great, bedding was good quality & I slept very well. They have a large, hot breakfast and the food was yummy! I would definitely stay here again if I ever find my way back to Ireland.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy-145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry
1 review
4 of 5 bubbles Reviewed 10 October 2013

We stayed for 2 nights and really enjoyed our stay. The room was lovely, spacious and clean. We had dinner both nights in the restaurant and we were very pleased. Very child friendly which was great as my little one was treated like a princess. I had treatments in the Spa both days again very nice and relaxing. While I had my treatments the babysitter supplied by the hotel was excellent and brought loads of games etc for my daughter to play with. We will stay again

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marina678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Sandy Road Galway

Property: Maldron Hotel Sandy Road Galway
Address: Sandy Road, Galway Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Galway
#11 Luxury Hotel in Galway
#13 Business Hotel in Galway
#13 Romantic Hotel in Galway
Price Range (Based on Average Rates): £
Hotel Class:4 star — Maldron Hotel Sandy Road Galway 4*
Number of rooms: 104
Official Description (provided by the hotel):
Situated a short walking distance from Galway city centre, Maldron Hotel Sandy Road Galway is the perfect base for both leisure and business visitors to city. The focus is on customer service. Guests return time and time again.With a range of double, twin, triple and family rooms available, it is the perfect choice for a leisure break or a business trip. All of the guest bedrooms are non-smoking with wireless internet access & free underground parking. ... more   less 
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Marriott
Galway Courtyard

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