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“Well run hotel” 4 of 5 bubbles
Review of Maldron Hotel Sandy Road Galway

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Maldron Hotel Sandy Road Galway
Ranked #16 of 47 Hotels in Galway
Dublin, Ireland
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Well run hotel”
4 of 5 bubbles Reviewed 29 March 2014

This hotel may not enjoy Galway's best location , ( located on a very busy roundabout and beside a busy petrol station) but it is very good value for money, there is ample parking ( which seems to be an issue with every other hotel in Galway ) reception staff are good , room service in fairness was average ...the food wasn't bad ....but the missing cutlery was ! Breakfast was great and what I love about this hotel they have ice machines on 2 of the floors .... Other hotels could learn from this besides making a fuss of bringing ice to the room at extravagant prices and tray charges, cert inky stay here again

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 1 April 2014
Dear Guest,
Thank you reviewing your recent stay with us. It was nice hear that overall you enjoyed your break. I apologise for the fact that your room service order was missing cutlery, and hope that this was rectified very quickly for you.
We look forward to having you return to stay again in the near future.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,199 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Ansonia, Connecticut
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 March 2014

My husband and I just recently came back from a trip around Ireland (we are from Connecticut). This was our 6th and final stop. The hotel itself was nice...it was the only big hotel we stayed in during our vacation. We got there early and were able to park in the underground lot and stow our bags to go out for the day. Unfortunately, it was raining and hailing, so we headed back to the hotel. We stopped at the bar which was very nice, with good drinks and decent food. When our room was ready, we were very pleased. We got a king bed which was lovely, and the bathroom was nice and clean. While we did not walk into town (our second day we went to Kylemore Abbey and Connemara, and they just parked in town), the town was a very short distance from the hotel (probably a 10-15 minute walk to Eyre Square). The staff were very friendly and accommodating. We booked the bed and breakfast package, and the morning breakfast did not disappoint. We were expecting a continental breakfast, but we were delighted to find there was also a hot buffet with eggs, sausage, puddings, bacon, potatoes and toast. It was very filling and perfect for preparing for a day of sightseeing. We did not get to take advantage of the spa, but it certainly looked very nice. I would recommend this hotel to others.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Triptaker811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 1 April 2014
Dear Guest,
It was lovely to read that you had an enjoyable stay with us during your recent trip to Galway and I hope that overall, your visit to Ireland was a pleasant one. Thank you for your kind feedback about your room, the service which you received from the team and also that you were so pleased with our breakfast offering. Hopefully you will get to experience our very popular Spa if you do decide to make a return trip to Galway in the future.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalamazoo, Michigan
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Used to be a Marriott Hotel and has some of the same atmosphere. Breakfast buffet was wonderful. Rooms very comfortable and clean. Size of room was large, though we were in a handicap room (free upgrade). Staff were friendly.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kaladeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 1 April 2014
Dear Guest,

Thank you for your lovely review about your recent stay with us. It was lovely to hear that you were looked after by the staff and found them to be friendly and that your were happy with your room and our breakfast buffet. We hope to have the pleasure of welcoming you back again to the hotel in the near future.
Kind Regards,

Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
4 of 5 bubbles Reviewed 26 March 2014

I stayed in the Pillo hotel Galway over St Patrick's weekend. The whole town was chaos but the hotel although full of guests seemed tranquil and a lovely quiet escape. The room was large and very clean. Also visited the spa while there which was very reasonable. A little walk from the main town (15 Mins walking) but definitely worth a visit.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 3 April 2014
Dear Guest,
Thank you for taking the time to post your review. It was lovely to hear that you enjoyed your stay with us over St Patrick's weekend, and that you found the hotel to be relaxing. Our Spa is very popular with guests and it is nice to hear that you got to enjoy it and found it to be good value. We look forward to having you back to stay in the near future.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 March 2014 via mobile

Great rooms, centrally located. Near city center, but not right in it. The plus is free on site parking and easy access to roads. The restaurant and bar are delicious with accommodating staff. I would stay again.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zelda328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 3 April 2014
Dear Guest,
Thank you for your very positive feedback. It was lovely to read that you were happy with the service and facilities of the hotel including our free underground parking which is always a welcome plus for our guests and customers. Hopefully the next time you stay you will have more time to relax and get to enjoy our luxurious Spa. We look forward to welcoming you back.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
limerick ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

Hotel was nice and central and easy to find. Busy but quick check in. Car park available underground. Room nice and clean. Had dinner in the bar and very nice. Staff friendly. Only negative was no pool for kids.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carolineconroy0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this review, 4 April 2014
Dear Guest,
It was lovely to read that you were happy with your recent stay with us and that you had an enjoyable meal experience for both food and service. While we do not have a pool facility ourselves, our family package offering does include admission to a local swimming pool as one of our family activity options If you do decide to stay with us again, we will be happy to provide you with information on this.
Kind Regards,
Siobhan Burke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Sandy Road Galway

Property: Maldron Hotel Sandy Road Galway
Address: Sandy Road, Galway Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Galway
#11 Luxury Hotel in Galway
#14 Romantic Hotel in Galway
#14 Business Hotel in Galway
Price Range (Based on Average Rates): £
Hotel Class:4 star — Maldron Hotel Sandy Road Galway 4*
Number of rooms: 104
Official Description (provided by the hotel):
Situated a short walking distance from Galway city centre, Maldron Hotel Sandy Road Galway is the perfect base for both leisure and business visitors to city. The focus is on customer service. Guests return time and time again.With a range of double, twin, triple and family rooms available, it is the perfect choice for a leisure break or a business trip. All of the guest bedrooms are non-smoking with wireless internet access & free underground parking. ... more   less 
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Marriott
Galway Courtyard

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