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“Left a lot to be desired”

Rockbarton Park Hotel
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Rockbarton Park Hotel
Ranked #35 of 46 Hotels in Galway
Cork
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Left a lot to be desired”
2 of 5 bubbles Reviewed 27 February 2011

Firstly I do not see how this place can call itself a "hotel". The staff were extremely helpful and genuinely nice and the location to Salthill was excellent but im afraid that is where the good aspects end!
It is unbelievably outdated, in need of major refurbishment and basically just not up to standard. The worst part for me was the price. How they can justify charging the same prices as nearby 4star hotels is beyond me. It was most definately not worth €135 for 2 nights excluding breakfast!
To some it up by the end of our stay we were referring to it as "Faulty Towers"!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lolls14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 reviews from our community

Traveller rating
    16
    11
    9
    5
    5
See reviews for
13
15
2
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Boston
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 26 July 2008

It is what it is, the hotel is nice and a little dated but comfortable and easy access to Salthill and Galway, plenty of parking at hotel. The staff are excellent and very helpful. If you are planning to stay insdie a hotel for a week or so then book a 4 or 5 star hotel, but if all you want is a couple of nights to lay your head and travel around the Galway area then this is fine.

  • Stayed July 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank caoim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 16 June 2008

While the staff was very friendly and helpful, I cannot believe that this hotel is still operating .... and charging prices of more modern hotels in the area!

This hotel was opened in the 1970's and appears not to have been refurbished since. Where to begin ... the cabbage smelling room... the towels smelling of chicken stock..... the lack of warm water or water pressure ..... the curtains which did not close .... the sink almost falling off the wall ... or simply the awful & very dated decor....? We have never been so dissatisfied by the standard of hotel we stayed in!!

Basically, our stories of our stay at the hotel provided friends staying elsewhere with much entertainment over the course of our stay!

  • Liked — Staff
  • Disliked — Room
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abcdefg77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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belfast
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 9 April 2008

We stayed in this hotel in March 2008 over the Easter break. Patsy the owner is a lovely person and is very helpful with directions and attractions etc. She made our stay very comfortable and welcoming. The rooms are a bit dated and there were no tea coffee making facilities which meant we had to buy cups of coffee from the bar each day after we had been out and about around Galway. We had a nice evening meal in the hotel on one occassion but the breakfast did leave a lot to be desired. I think there could be an improvement in this area. Again the owner is lovely friendly person and I would go back again just because of her. We had two small children with us and the hotel suited us because noise was limited and the children were able to keep to their normal bedtime routine. Not for a romantic getaway but friendly for families.

  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank debsmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIMERICK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 27 January 2008

I stayed at this hotel/B&B in Jan 2008 with my wife upon recommendation from a family member and must say I was extremely disappointed for the following reasons.
1. We booked a double ,the bed was 3/4 size which was tiny and very uncomfortable with a lumpy mattress and old style pillows (which were rock hard) .This resulted in no sleep .
2. Room decor like something out of a retro 70's movie horrid.
3.Cold ,no working shower with 0 hot water ,towels were sparce and not v clean.No Soap/Shower gel or even enough toilet paper.
4.Noisy guests in the restaurant which didnt vacate until 2am and when they did you could hear them clearly from the room.
5.Horrible breakfast which consisted of Full Irish with ingredients that clearly were not fresh and no veggie option. Fruit jucie straight from the carton ....disappointing!!
6.Very slow service while checking in and no tea/coffee facilities in the room???what surely this is to be expected in the lowest star hotel these days....???

The only good point is the owner is very pleasant and has a great attitude to the trade with a welcoming smile and charm.

I won't be back and with a cost of 90 euro's there is by far more choice with better facilities in Salthill and Galway for that matter..

Very disappointed customer.

  • Liked — Owner is friendly and pleasant and the atmos is relaxed
  • Disliked — No working shower and terrible beds.
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank LIMERICKLAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 8 November 2007

Stayed here for one night mid September. Location is great as it is in a upper class neighbourhood just outside Galway City (about a 30 minute walk or short bus/taxi ride). This is a very small hotel and rooms are old and basic, but clean (which is most important to me). Breakfast was great and included in the room rate which is among the lowest in Galway. Upon checking out, my rental car would not start. Staff member (executive chef I believe) went out of his way to get a hold of the car rental company to arrange a repair. He drove us to town in his own car so we could explore Galway city while our car was repaired. Could not have asked or expected such great customer service!

  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ArcticGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 October 2007

We stayed there for a weekend, it's very close to the main strip in Salthill and a short stagger home :-)
Staff were very friendly, bar was very comfy, we ate here and the restaurant food was excellent. Rooms were basic but for the price were very good value for money. Would definitely stay here again

  • Stayed October 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank daithioh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rockbarton Park Hotel

Property: Rockbarton Park Hotel
Address: The Rockbarton Park Hotel 5/7 Rockbarton Park, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Beach
Hotel Style:
Ranked #35 of 46 Hotels in Galway
Price Range (Based on Average Rates): £
Number of rooms: 11
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