The bedrooms where tired in the old part of the house & the beds in my room where shaped like bananas, they seamed to be bent up in the middle!?
The bathroom floor was wet from a leak with a damp towel next to the bath stopping it from spreading, which I told reception about, I found Several hairs on the bedding, fluff & dust everywhere.... The place had not been hoovered in a long while.
I Checked two rooms before eventually checking straight out again....
Having not obtained a refund from reception for the first nights stay, I was not fazed by this... as in my opinion it was worth paying NOT to stay there.....
I went up the road to the Travelodge - which was basic as chuff (but at least it was clean) to sleep soundly knowing that I was going to have a serious word with my business travel agent in the morning!!
In short the conversation went something like this.... "The place requires dropping, in my opinion it is a s***hole & if you ever do that to me again, you will no longer have my business".
I'm Not sorry to write my opinion, the management may not agree & I'm sure people will continue to stay at this hotel, I did complain upon checkout, I will never return.
- Official Description (provided by the hotel):
- The Western Hotel holds one of the most enviable locations out of all three star hotels in the West of Ireland, right in the heart of the vibrant Galway City Centre. Behind the Western's Georgian facade the hotel hosts charming en-suite bedrooms, a relaxing and intimate restaurant and a lively bar.For something extra special, The Western also provides 4 luxurious hotel apartments, just to the rear of the building. There is free on-site valet car park available for hotel guests. ... more less
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