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“Perfect location, nice manager, solid and clean apartments”

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Arus Grattan Apartments
Ranked #19 of 59 Speciality Lodging in Galway
Reviewed 6 May 2013 via mobile

1 easy mile walk to the pedestrian center of Galway, steps from the Prom, blocks from restaurants and the aquarium in Salthill, even a 24 hour Texaco around the corner. Unbelievable location. It's not exquisite, but it's clean, the manager is all business (if you want warm and fuzzy stay at a B & B), it's warm, and the price is right. My kids and I didn't rent the very best apt., but there was no need. Plenty of amenities, though, granted, the place looks to have been built for student housing. No students here, though. Peaceful, beautiful views, and did I mention the location? (Full grocery 1/2 mile away, too.). Would absolutely stay again when next in Galway City area.

  • Stayed: April 2013
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Thank Jessica M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 71 reviews

Reviewed 8 October 2012

We're just back from a very entertaining stag weekend with 14 people in Galway, staying at the Arus Grattan Apartments.

We didn’t get to stay at the Arus Grattan apartments itself, but rather a sister block of apartments just down the road. But that wasn’t an issue, location was great, supermarket and late night shop in the service station just across the road (which came in handy coming back from town late night / early morning!), some very good restaurants (De Roberto’s especially) and bars (bar Oslo is a fine micro brewery and O’Connors for a trad night) just down the road. The apartments themselves were very clean and comfortable and I couldn’t fault them at all. We had no problems getting taxis into Galway city from there, or even walking in (a 15-20 minute walk to the start of high street).

Booking was very easy over phone/email and given that I had to make a few late changes to numbers and I was booking different numbers each night, the owner Sean was very helpful and changed the apartments around to suit the new numbers better and to keep us all close together.

I'd have to disagree with the previous review I read that said that the owner was intrusive, we only saw Sean when we phoned him and he left us to our own devices and in all our dealings he was extremely professional, helpful and accommodating (with plenty of great local tips). All in all he left us feeling very happy and welcome on our weekend in Galway and Salthill and I will be back again.

Room Tip: The 3 bedroomed apartment (number 5) in Grattan house we stayed in was huge and would be great for f...
  • Stayed: October 2012, travelled with friends
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1  Thank Kitsunebi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

Owner showed himself in without knocking to tell us we were making too much noise. We immediately stopped the music but he stayed to then tell us that he wanted to charge more because there were too many people. He repeated this the following day when we were paying, saying that he had just seen a couple come out of the apartment walking down the street - completely fabricated. In the end he told us that we had to leave before the agreed checkout time, saying that he changed his mind. Avoid if you want any privacy or peace for your stay.

  • Stayed: September 2012
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2  Thank SeanKilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2012

My husband and I stayed here over the summer. We were disappointed because we thought "sea view" implied that we would have one of the forward facing apartments with a balcony facing the sea front as the photograph above shows. Unfortunately, this was not the case. You will only get one of the forward facing apartments in the photo if you pay the higher rate for the more expensive apartments. The standard priced apartments are down the side of the building, so your sea view is sort of a limited 'side ways' sea view. What you actually end up with is a view of the back of the concrete buildings in front of the apartments and the sea is actually a very tiny part of the view. Look carefully at the photos on the website and you will see the balconies of the standard apartments down the side of the building towards the back of the block. Also, the apartments are not strictly on the sea front - they are angled on a road opposite the sea front and therefore not actually on the prom as the info suggests.
Otherwise the apartment was clean, well equipped, spacious and comfortable, though a bit soul-less.

Room Tip: If you want a proper sea view you will have to pay for one of the more expensive forward facing apar...
  • Stayed: June 2012, travelled as a couple
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Thank bizzylizzy676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

I stayed here with a few friends over the race weekend and will not be back. The apartments were well located, and to the majority clean, and well appointed, hairdryers etc. However the kitchen was ill equipped. There was no coffee or tea, or sugar or other condiments that I am used to finding in self catering apartments meaning that we had to stock all of this ourselves. In addition the cups/plates/cutlery were not clean and all required washing before we used them. The owner was openly aggressive and not pleasant to deal with once we had been given the keys. Perhaps he is more polite to family groups or retired couples, but a group of 30 somethings from Belfast (who are all professionals) were not made to feel welcome to the point of fact that we were prepared to leave however alternative accommodation could not be arranged at such short notice. In summation there is plenty of choice in Galway that would be better value for money and a more relaxing place to stay. Not to be recommended.

  • Stayed: August 2012, travelled with friends
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2  Thank KC4Tea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2012

Just back from 3 nights brill holiday with three perfect warm and sunny days in Arus Grattan. We picked these apts based on Tripadvisor reviews. We had no problem booking via email and apt was booked as soon as owner received our deposit. The apts are quite easy to find and are almost on the prom at Salthill. The location is fantastic, just 5/10 mins easy walk from the main area of restaurants/bars, Aquarium, Leisureland, etc. Parking is under the apts and is very safe. The owner met us when we arrived and went through all details of keys, water heating, recommending restaurants, shops etc. We met him again around 11,30am the day we left to hand over the keys.

The apt we stayed in had a side sea view from the sitting room/kitchen area. It had a balcony off the living room and another at the back off the bedrooms. The kitchen was very well equipped and the apt had wifi, which was very weak in some rooms but was fine for hols. The apts has a lift.

For us the best part of these apts is the location. I could repeat 'location' a million times but their location is really outstanding. Across the road is the promenade, left for 20 mins to end of prom and 15/20mins right will bring you into historic Galway. Perfect place for walking. Owner recommended Italian Restaurants, we went to one, L'Osteria Da Roberta, and it was fab, probably the best pizza I ever tasted.

Loved this place and hope to return next year but would try for the apts in front with the amazing views.

Room Tip: While the apt was perfect, if you can try and get the apts at the front with the full sea view!
  • Stayed: August 2012, travelled with family
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Thank aoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2012

Technically I wasn't staying here but had called round for an hour to meet my sister and her friends who were staying here before they went out for the night and experienced first hand the way they were treated by the owner! Even having worked in the tourism sector in the past myself I have never seen such bad customer service and lack of respect. The owner was constantly keeping an eye on the place and accused them of having more people staying there than they had booked for which was not the case. Myself and a couple of others called in before going out for the night but there was no music being played or rowdy behaviour and we left by 10pm yet the owner quite aggressively gave my sister a warning and lurked outside the apartment until we went out for the evening. We tried our best to reason with him and explain the situation but he would not listen at all. It was very disappointing given the fact that the apartment itself was decent enough and in a handy enough location yet they were treated by the owner like they were a bunch of school kids. It would have been perfectly understandable if the situation had been that they had been making too much noise/neighbours complaining during the night or too many people staying but this was not the case. As a regular goer to Galway i'm well aware that there are many other better places to stay which are just as handy, better value for money and you don't have to put up with unnecessary hassle which is the last thing you need on a weekend away!

  • Stayed: July 2012, travelled with family
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2  Thank Belfastguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arus Grattan Apartments

Address: Grattan Road, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Hotel Style:
Ranked #19 of 59 Speciality Lodging in Galway
Price Range: £110 - £260 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Official Description (provided by the hotel):
Arús Grattan Holiday Apartments provide the very finest holiday accommodation. These Irish Tourist Board Approved 4 star one and two bedroom apartments are architecturally designed to meet the highest standards. Comfortably furnished with all modern appliances including direct dial phone, broadband internet, hair dryer, cloths iron, cable TV, video, radio/CD, full kitchen with washer/dryer, microwave oven. Electrically heated throughout. ... more   less 
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