I must say Im so disappointed by this hotel, we dont go to spas very often and the thought of a 5star really excited us! the Spa itself is not too bad not as luxurious as I would have thought but spotless clean. the therapist I had was a lovely girl didnt make much conversation and never asked on our way out if we were happy with everything. The treatment I had was lovely really nice but the pool, sauna etc was really really bad, the jacuzzi had chipped base there was rust around the whole area the pedal bin had a big rusty pedal on it. The 'rocks' around the pool were all fake ivy which seemed to have been just left there. there were kids (with parents) in the jacuzzi 'no children' beyond here section but in fairness they left as soon as they saw us arriving. The sauna was tiny really not anything you would expect from a five star hotel. So very disappointed with it.
In the changing area the hair dryer didnt even have a diffuser on it, it was missing and the straighting irons were ancient.
Just overall very unprofessional
The food in the main garden restaurant was only average you couldnt possibly class it as 5 star. Staff in the dining room were very cheerful and helpful but the spa was a big dissapointment. Unfortunately I would not return again. The pool area needs a huge amount of work and refurishment.
- Official Description (provided by the hotel):
- The Five Star Killarney Park Hotel, a Leading Hotel of the World is wonderfully situated in the picturesque town of Killarney - Ireland's premier tourist destination - celebrated throughout the world for its magnificent scenery, attractions and welcoming people. Reflecting its town centre location, the only 5* hotel in Killarney Town Centre offers guests the ultimate in luxury, in comfortable yet contemporary surroundings, whilst at all times offering flawless service and "Warmth Beyond the Smile". With 67 bedrooms and suites, a full service Spa offering Elemis Treatments together with our exclusive BIOTEC Facial & Health & Fitness Suite, the Park Restaurant, Garden Bar and our welcoming Garden Terrace in addition to the attractions, Killarney National Park, world class golf courses available in Kerry, the Killarney Park Hotel is your natural choice for a pleasant, luxurious and relaxing stay. Complimentary Car Parking and Free WiFi for all guests. ... more less
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