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“Top Class Service”

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The Killarney Park Hotel
Ranked #3 of 38 Hotels in Killarney
Certificate of Excellence
Kerry
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Top Class Service”
Reviewed 11 March 2014

Had a two night stay at The Killarney Park hotel. Booked a Junior Suite as a treat & our rate included breakfast both mornings & a meal on one evening.
The room was spacious, really large comfy bed. Lounge area with sofa & tv. Did the hefty cost reflect the room? I'm not sure. There was nothing wrong with our room but something was missing.
I was expecting something more sumptuous with a few little extras included. I've stayed in similar hotels & would usually find little locally handmade chocs, homemade biscuits etc. Just a little something to add to the experience. Also, a few cosy throws or blankets for the sofa would have been nice. It was a lovely room just not a "wow" room, in my opinion.
We ate in both the bar & the restaurant. Large portions served in the bar, good food and reasonably priced. The only negative was that the cheese (I ordered an omelette) didn’t feel like great quality. Perhaps, that just my personal taste.
The restaurant food was lovely also, they had plenty of gluten free options & a separate vegetarian menu so something to suit everyone. Nice live piano music in the background was a great touch.
The service at The Killarney Park was suburb. From the receptionist at check in to the waiting staff, top class. Could not fault it one bit. Other hotels should take a leaf out of their training handbook & follow their lead.
Overall, we really enjoyed our stay. Comfortable & relaxing. The room was the only area I wasn’t sure about but another person might find its exactly what they want. Personal taste again perhaps.
Well done Killarney Park, looking forward to going back already.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KerryPenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 review
Reviewed 10 March 2014 via mobile

The hotel is well worth a visit but,,,
The bar food and the restaurant was a bit disappointing the room was excellent the breakfast was first class staff are excellent combined with an evening meal in cucina Italiano on st Anthony s avenue just across the road is perfect

Stayed March 2014, travelled as a couple
Helpful?
Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPH-Kerry, General Manager at The Killarney Park Hotel, responded to this review, 18 March 2014
Dear Patrick,

Thank you for taking the time to review our hotel, we really appreciate all guest feedback that we receive.

I am disappointed to hear that our bar food and restaurant did not live up to your expectations, I hope we will get an opportunity to welcome you back here to the hotel where you can hopefully have a better experience on your next visit.

I am delighted however that you enjoyed your overall stay here at the hotel and we look forward to seeing you again in the near future here at The Killarney Park Hotel.

Kind Regards,

Niamh O'Shea
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 March 2014 via mobile

Booked in for two nights b&b and one evening meal and from start to finish both hotel and especially the staff were top quality.
From check in the reception were so friendly and helpful throughout our stay.
We had dinner in the restaurant on Friday night which was very busy but the maître d' was fantastic . The food and service was second to none.
Can't wait to return.

Stayed March 2014, travelled as a couple
Helpful?
Thank mazuno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPH-Kerry, General Manager at The Killarney Park Hotel, responded to this review, 18 March 2014
Dear Guest,

Thank you for taking the time to review the hotel, we really appreciate all guest feedback that we receive here.

I am delighted to hear that you enjoyed your stay and were made feel welcome. Rest assured your kind comments will be met with appreciation by all the staff at the hotel.

We look forward to welcoming you back here at The Killarney Park Hotel.

Kind Regards,

Niamh O'Shea
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
1 review
Reviewed 8 March 2014

We received a gift card and decided to use it on one of the more pricey superior suites for our stay. We did not think we would ever be paying that much for a room without some sort of coupon. After staying there, I can say that we will definitely be going back, as it was totally worth it! We've already planned to stay at least twice a year in one of the superior suites, it was such an amazing and relaxing experience. Both restaurants are of superb quality, the experience, food and prices in general were up to par. The staff were beyond friendly and helpful. We had our breakfast brought up to us with room service, and man was it great!!! We are already looking forward to our next visit! It made for my best birthday weekend to date.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 81yasmine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPH-Kerry, General Manager at The Killarney Park Hotel, responded to this review, 18 March 2014
Dear Guest,

Thank you for taking the time to review our hotel, we really appreciate all guest feedback that we receive.

Gift Vouchers are such a lovely present to receive and even better that you both got the opportunity to splurge during your stay here. I am delighted to hear that you both enjoyed it and even happier to hear that you are planning your next stay here.

We look forward to welcoming you both back here at The Killarney Park Hotel.

Kind Regards,

Niamh O'Shea
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
8 reviews
3 hotel reviews
Reviewed 5 March 2014

We had a great weekend in this Hotel. The Staff are wonderful and welcoming. The food and service is great. Had a wonderful time at The Spa. We will definitely be returning and can't wait for our next visit, you will not be disappointed.

Room Tip: We stayed in a Superior Suite and it was wonderful, very quiet and relaxing.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vera K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPH-Kerry, General Manager at The Killarney Park Hotel, responded to this review, 15 March 2014
Dear Guest,

Thank you for taking the time to review our hotel, we really appreciate all guest feedback that we receive here.

I am delighted to hear that you enjoyed your stay here at the hotel and that you enjoyed all the facilities here too.

We look forward to welcoming you back here at The Killarney Park Hotel again in the near future.

Kind Regards,

Niamh O'Shea
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

We stayed here for Valentines weekend and there was a special dinner b&b package in a junior suite for the night. Our room was fantastic, so spacious and clean, I loved every inch of it and really found it so relaxing. We went down to the bar before dinner which was buzzing with a great atmosphere and then into the dining room for dinner. We had a round table with our chairs beside each other facing the piano player and it really was lovely. The food was fantastic, the staff were attentive without being annoying (if you know what I mean) and it was such a lovely night. Breakfast was superb, such a broad range, everything so fresh and nicely cooked I couldn't of asked for better. We didn't get a chance to use the spa as we were only there for one night but I have no doubt that we will be back to try it. Thank you for a fantastic stay.

Room Tip: Junior Suite was fantastic and spacious, really loved it.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMcC1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPH-Kerry, General Manager at The Killarney Park Hotel, responded to this review, 15 March 2014
Dear Guest,

Thank you for taking the time to review the hotel, we really appreciate all guest feedback that we receive here at the hotel.

I am delighted to hear that you enjoyed your night away for Valentines, our hotel here, especially The Park Restaurant makes for the perfect romantic getaway and dining experience.

Next time you come why not check out our special offers that we are constantly running in The Spa or even one of our Overnight Spa Packages.

We look forward to welcoming you back here at The Killarney Park Hotel again in the near future.

Kind Regards,

Niamh O'Shea
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kilkenny, Ireland
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 February 2014

I have stayed at this hotel 4-5 times over the course of the last two years and I have yet to have any reason to complain. It's staff are excellent , from the moment they greet you at reception to your leaving you do feel a genuine welcome to their hotel . Rooms are extremely comfortable and quite and the food and it's presentation is to an exceptionally high standard . Breakfast ,it's quality and presentation by staff and in the beautiful dining room really sets you up for a great day .
Top marks .

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed6466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPH-Kerry, General Manager at The Killarney Park Hotel, responded to this review, 1 March 2014
Dear Eamon,

Thank you for taking the time to review our hotel. We appreciate all feedback we receive from our guests.

I am delighted that each time you have stayed you have had a great experience and we look forward welcoming you back here at The Killarney Park Hotel again in the near future.

Kind Regards,

Niamh O'Shea
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Killarney Park Hotel

Property: The Killarney Park Hotel
Address: | Town Centre, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 38 Hotels in Killarney
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Killarney Park Hotel 5*
Number of rooms: 67
Official Description (provided by the hotel):
The Five Star Killarney Park Hotel, a Leading Hotel of the World is wonderfully situated in the picturesque town of Killarney - Ireland's premier tourist destination - celebrated throughout the world for its magnificent scenery, attractions and welcoming people. Reflecting its town centre location, the only 5* hotel in Killarney Town Centre offers guests the ultimate in luxury, in comfortable yet contemporary surroundings, whilst at all times offering flawless service and "Warmth Beyond the Smile". With 67 bedrooms and suites, a full service Spa offering Elemis Treatments together with our exclusive BIOTEC Facial & Health & Fitness Suite, the Park Restaurant, Garden Bar and our welcoming Garden Terrace in addition to the attractions, Killarney National Park, world class golf courses available in Kerry, the Killarney Park Hotel is your natural choice for a pleasant, luxurious and relaxing stay. Complimentary Car Parking and Free WiFi for all guests. ... more   less 
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