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“Room and view = superb”
Review of Lake Hotel

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Lake Hotel
Ranked #8 of 38 Hotels in Killarney
Certificate of Excellence
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Room and view = superb”
Reviewed 11 September 2012 via mobile

Bday treat from my boyfriend. Beautiful room, unreal views, extremely clean, comfy bed etc...
Staff a let down. Restaurant a disaster. Service pathetic. No friendly atmosphere at all.
Not a patch on inchydonney...

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maireadmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 21 September 2012
Dear Guest,
Just a quick note to thank you for the review you posted recently regarding our hotel on tripdvisor. I’m glad to hear that you were happy with your room and that you found it clean and comfortable. I am very disappointed to hear that you didn’t find our staff accommodating. The hotel prides itself on our friendly staff and this comment is completely out of the norm for our hotel. The hotel is a family run hotel and the staff of the hotel are like part of the extended family many of them have been with us for several years. As we are unaware of any complaint made to us directly regarding any member of staff recently I cannot make further comment regarding this point without the full facts to hand. It is a pity that you did not contact me or another member of management on duty during your stay to give us the opportunity to address any issue you may have encountered and sort out the problem to everybody’s satisfaction if possible.

Kind Regards,
Niall Huggard – General Manager
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Rating summary
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  • Sleep Quality
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  • Cleanliness
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kanturk, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2012

My wife and I are regular visitelors to the Lake Hotel. The reasons for this are numerous and here are a few of them. The hotel itself has retained an old world charm while incorporating all the modern conveniences. The location, overlooking the lake, could not be surpassed. The food is always of a consistently excellent standard. The staff are always friendly and helpful and efficient and always give the impression that nothing is too much trouble. If there is a special occasion the staff make a special effort to acknowledge it. You get all this and more at an affordable price and we are looking forward to coming back again in the near future. Wishing all involved in the running of this very fine facility many more years of success

Room Tip: The staff will help you in any way that they can. It is well worth the small extra charge to get a r...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joe a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 14 September 2012
Dear Guest,

Thank you most sincerely for taking time to post such a lovely review about the hotel. There is no better feeling for us then when our guests go away happy and keep coming back to us for their special holidays it makes us very proud to see guests come back time and time again. Thank you for your comments regarding our food quality at the hotel I will pass this on to Paul and his team in the kitchen. Thank you also for your comments regarding the team at the hotel they do always try to acknowledge special occasions to ensure that our guests can build happy memories of their time here at the hotel and that we can in some small way contribute to that. I hope that we have the opportunity of welcoming you and your family back to the hotel again soon.

Mise Le Meas,
Niall Huggard – General Manager
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Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 September 2012

The Lake Hotel was a wonderful experience for my parents and me. I booked two rooms both with a balcony and the lake view which were very adequate. My parents loved their room with the four poster bed and the nonstandard appointment of the bathroom (not just inside the door). The food in the restaurant was fabulous particularly when the chefs had an opportunity to shine in the evening. We stayed three nights and ate out only once (at the West End which came highly recommended but I felt the hotel's chefs matched). Those staff that stood out were extremely well trained and accomplished. The weather for the weekend was excellent and the views from the dining room were spectacular - I'm certain it was just as good as the best lakeside hotel in Switzerland!
Thank you to the Hubbards and their staff.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawsome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 14 September 2012
Dear Guest,

Thank you for taking the time to post such a lovely review about our hotel. I’m glad to hear that your parents and yourself enjoyed your recent stay with us. The four poster beds are indeed a big hit with many of our guests and because much of the building is the original house we are not the typical hotel where every room is the same. Each room has its own unique features which we feel gives the building character and history. Thank you for your compliments regarding our chefs. Paul and his team work hard to ensure that our guests get the very best seasonal produce on offer cooked in a creative fashion for our guests. I will pass your kind comments on to them. Thank you also for your comments regarding our team in the hotel we are very proud of them and we feel that they really strive to make our guests feel like the hotel is a home away from home during their stay with us. I’m glad to hear that you got some sunshine during your stay its always an extra bonus when the sun decides to come out. Thank you once again for taking the time to post this review and I hope that we see you and your family again soon.

Mise Le Meas,
Niall Huggard - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cork
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 September 2012

I stayed with my wife for two nights at the end of August 2012. The bedrooms are generously spacious and very comfortable. The staff were extremely friendly and accommodating. The location , views of the Lke are stunning. The food was succelent, tasty and varied. The bar was inviting and lively. I will certainly return again very soon.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 14 September 2012
Dear Guest,
Thank you for taking the time to post such a lovely review about our hotel. Our family celebrates 100 years in the hospitality industry in Ireland this year and all of the areas you mention in your review that added to your stay (bedrooms, our team of whom we are very proud, our views, the bar and the quality of our food) are we feel the key areas for our guests and it gives us great pleasure to hear that our guests approve of what we can offer to them. Thank you once again for your support and your kind words of encouragement. I hope that we can welcome you and your wife back to the Kingdom within the near future.
Mise Le Meas,
Niall Huggard - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kerry
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 9 September 2012

The Lake Hotel is sitting on the shores of Lough Lein and we enjoyed sitting in the breathtaking surroundings while we dined on a lovely lunch! Our waiter Kabir was most attentive,as usual.It was great to see the sun lounge so busy and everyone enjoying the very tasty food.The roast lamb was so tender and presentation was perfect,my husband was well satisfied! My goats cheese on onion marmalade in a pastry parcel was so creamy and scrummy!! A gentleman and his wife sitting near us ordered tea and scones,again a winner on presentation,the jam arrived in a tiny kilner jar and the cream in a glass shot glass! Super trendy! For a lite bite or a 4 course lunch The Lake ticks all the boxes.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank foodnwine5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 14 September 2012
Dear Guest,
Just a quick note to thank you for taking the time to write such a nice review about your recent lunch at the hotel. Thank you for mentioning Kabir who served you during your visit he is a valued member of our team who has now been with us over 10 years I will pass your kind comments on to him. I’m glad that you were happy with the food that you received Paul in the kitchen and his team are constantly creating new menus and tasty dishes for our guests to enjoy and I’m glad that you were impressed by the quality of food that they produce. As you mentioned we also have the light bites also such as tea and scones and afternoon tea which can be taken in our main lounge looking out at the Mc Carthy Mór Castle or in the bistro looking out at the lakes and passing deer. Whether the sun is shining outside or if the rain is pouring down you will feel warm and cosy in the comfort of the hotel. Thank you once again for posting such a nice review and I hope we see you again soon.
Mise Le Meas,
Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 8 September 2012

The Lake Hotel is perfectly located for a break in south west Ireland. The service and setting are idyllic. Stayed for 7 nights and used as a base for golf, Tralee, Kileen and Old Head of Kinsale. Also managed to spend an afternoon at the Killarney races...

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GarWalshLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 12 September 2012
Dear Guest,
Thank you for taking the time to post such a nice review about the Lake Hotel. Yes we are indeed very lucky with our wonderful location which is right in Killarney’s beautiful national park but only minutes from town so the best of both worlds really. Thank you for your comments regarding the service you received, our team work very hard to ensure that our guests feel comfortable and at home during their time at the hotel and its nice to see that their efforts don’t go unnoticed. I’m glad to see that you availed of the golf during your visit we have some fantastic golf courses in Killarney and its surrounds our reservations department can even organise special rates for our guests at many of the courses so always make sure and let them know if you are booking a round of golf. Once again thank you for writing such a complimentary review about our hotel I hope that we can welcome you back soon again.
Mise Le Meas,
Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 September 2012

What could I say that has not already been said. A fantastic hotel with picture postcard views. The prices in the bar & bistro were very reasonable & the food was good. The Irish folk singers of an evening help to give it a traditional touch.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy-Jones1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerryman_7, General Manager at Lake Hotel, responded to this review, 12 September 2012
Dear Guest,
Just a quick note to thank you for taking the time to post such a nice review about the Lake Hotel. Yes we are very lucky to be in such a magnificent setting with the lakes, mountains and the wildlife on our doorstep. The Devil’s punchbowl bar and bistro and our Castlelough restaurant are the perfect place to unwind from the everyday stresses of life and enjoy the good things that life has to offer. Thank you for your comment regarding our musicians I will pass this on to them as its always nice to hear that the guests are happy with the entertainment offered to them. I hope that we can welcome you back soon again to the Kingdom.
Mise Le Meas,
Niall Huggard – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Hotel

Property: Lake Hotel
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Killarney
#7 Luxury Hotel in Killarney
#16 Family Hotel in Killarney
#16 Business Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lake Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Lake Hotel is a friendly Family run hotel, Free Parking, safe secure, environmentally sound hotel on the lake shore in Killarney. The Ring of Kerry begins and ends at the Lake Hotel. We will give you a traditional Irish welcome from the Huggard Family and Staff. ... more   less 
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Also Known As:
Lake Hotel Killarney

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