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Lake Hotel
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Reviews (2,419)
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Reviewed 10 September 2013

We visited the lake hotel in early July 2013. Just so happens Ireland had not seen a heat spell like this in about 30 years. The older part of the hotel doesn't have AC....but this didn't hinder our experience at all. In fact the staff did everyone possible to get us a fan and even offered to move us to an AC'd room the next day. The room cooled off at night and therefore we opted to stay.The room was lovely. It had a jacuzzi tub and spacious bathroom. A couch with a small end table, plenty of closet space and dresser drawer space. We opted for a room with a view of the lake & castle. We ate breakfast daily (prepaid) in the dining room. Good choice, both for the quality of the food and the ease of slipping out of bed and eating. We ate one dinner (also prepaid) and opted to eat one dinner out. We spent early evenings in the bar and enjoying the grounds. I chose to have a massage with Kristen. She was delightful and humorous and good! We wished we had stayed longer. I can't wait to return, as it just so happened that I got engaged at the Gaps of Dunloe. So from here for the the lake house will be our home away from home.

Room Tip: Pay a little more and get the view
  • Stayed: July 2013, travelled as a couple
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Thank lnj4boogie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this reviewResponded 11 September 2013

Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. Wow that was some heat-wave in July what a great time it was to be in Killarney. I’m glad to hear that you found our team here at the hotel helpful and accommodating during your visit and that you enjoyed the Jacuzzi in your bedroom, nice and refreshing during the hot weather. Thank you also for your kind comments regarding the quality of food that you received during your visit I will pass these on to Paul our Head Chef and his team in the kitchen who do a great job in providing our guests with top class local cuisine. Kirstin our beauty therapist receives excellent feedback from our guests and I will pass your kind comments on to her. We have a range of great beauty treatments available for our guests delivered by our experienced therapists which help further relax and rejuvenate our guests during their stays. What a lovely comment that the lake will be your home away from home from now on we really appreciate your kind words. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager

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Reviewed 10 September 2013

Stayed here with my boyfriend as a birthday present. It was brilliant! we had the best time from going round the hotel and lounging in various types of sitting rooms to having a few drinks in the bar, staff were brilliant although the accent was a little hard to catch on to!! Will be sure to return in the coming future!!!

Room Tip: The rooms with the jacuzzi are unbelieveable!!!
  • Stayed: June 2013, travelled as a couple
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Thank Rebecca900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this reviewResponded 11 September 2013

Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and to your boyfriend for choosing to stay at The Lake Hotel for your birthday present. I hope the occasion was made all the more special by staying with us here at the lake. I’m pleased to read that you enjoyed the relaxation lounges and areas around the hotel. Sometimes there is nothing nicer then to just sit back, relax and take in the beautiful views outside in the comfort of the main lounge beside the log fires, or to have a drink in our Devil’s Punchbowl Bar while looking out at the deer graze by the edge of the lake. Its funny to think that the accent is difficult to catch on to, I guess we would be the same if we visited Cavan and we are all in the same small island amazing. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager

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Reviewed 8 September 2013

A totally incredible hotel and amazing staff. Brenda was awesome helping us with every aspect from arranging tours to restaurant recommendations, all the while with true caring and joy. The location & views are spectacular and Killarney is a great village for fun and Irish culture.

  • Stayed: August 2013, travelled as a couple
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Thank danielmangan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this reviewResponded 11 September 2013

Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. It gives us great pleasure to hear that our guests left us feeling happy and relaxed after their stay with us. Thank you in particular for your lovely compliments regarding Brenda in front office I will be sure to pass these on to her. Our team at front desk all do a great job in ensuring that our guests are well looked after and accommodated during their stays with us. They are more than happy to offer advice and information on the very best places to visit while in the Kingdom. We also have free Lake Hotel customised maps for our guests which people find handy to take with them on their days out. It sounds like you had some great fun while touring around Killarney and the wider Kerry area and I hope that you made some memories to treasure while staying with us here at the lake. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager

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Reviewed 8 September 2013

This hotel is an absolute gem. There is the feeling of hands on management, and the staff are committed and hardworking. None more so, than the food and beverage manager who is a shining light in this hotel. Our room was spacious and the balcony overlooking the lake was frequently used to watch the red deer drinking from the lake. The food is very good, and the vista from the dining room really pleasant and relaxing. I had stayed in this hotel twice before on business. This time I came for a short break with my husband, and we will definitely be returning.

Room Tip: Paying a little more for the view of the lakes and mountains is really worth it.
  • Stayed: August 2013, travelled as a couple
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Thank Reklawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this reviewResponded 11 September 2013

Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. It is always a pleasure to hear that our guests left after their stay feeling happy with the products and services that they received from us during their visit. We really appreciate your kind comments regarding our team here at the hotel of whom we are very proud. I will pass your compliments on to Emanuele our restaurant manager as you mention him in particular in your report. I’m pleased to read that you were happy with the room that you were allocated. There is nothing better in our opinion than looking out at the lake with a few deer grazing outside on the lawn and just taking in the sheer beauty of it all and I’m glad that you enjoyed this from the comfort of your balcony. Thank you also for your lovely comments regarding the standard of food that you received during your visit I will pass these on to Paul and his team in the kitchen who do a great job in producing top quality local produce for our guests to enjoy. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager

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Reviewed 8 September 2013

We stayed at this hotel in August 2013 for 2 nights. I was returning after 25 years and wasn't disappointed. My husband loved the hotel and the surrounding area.
Our room was fabulous -overlooking the lake with views of the deer that live at the park.

The room had a little balcony, but we didn't use this as it was raining during our stay. There was a great sitting area to watch TV or just have a cup of tea. The mini bar was empty and we used this to store some fresh milk and fruit.
Reception was friendly and helpful. A pleasure to check in with someone bright and cheerful.
All front office staff knew the area well and were very helpful with booking tours or jaunting car information. Also directed us to the nearest supermarket.

Bathroom well set out with separate bath and shower. Very clean and well serviced.
Breakfast lovely with lots of choice. We ate in the bar one night and in the restaurant the other night. Both great meals. The bar was equally as good in terms of food quality and of course reasonably priced. The restaurant gave full service.

The drive down from the main road is breathtaking!
Grounds are beautiful and there are lots of walks around.

Would readily return.

Room Tip: room overlooking the lake.
  • Stayed: August 2013, travelled as a couple
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Thank Gempearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this reviewResponded 11 September 2013

Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. How lovely to welcome you back after 25 years that’s a fair spell. I’m glad to read that you were pleased with the room you were allocated during your visit and of course the view from your window. Thank you for posting your lovely photographs that you took during your visit. The lake is a great place to take some photos to remind you of your holiday in Killarney. Thank you also for your kind comments regarding our team here at front desk who are indeed a wealth of information on Killarney and the surrounding areas and are only too happy to advise our guests on the best places to visit during their time with us. We appreciate your comments regarding both the lakeside bistro and our main Castlelough Restaurant where we always aim to provide our guests with the very best, tasty, local produce on offer. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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