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“Excellent...again!”
Review of Lake Hotel

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Lake Hotel
Ranked #8 of 38 Hotels in Killarney
Certificate of Excellence
Northern Ireland
Level 5 Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent...again!”
Reviewed 21 September 2013

This is our second stay at this excellent hotel. My wife and I stayed for 3 days in September 2013. It is difficult to review a hotel for the second time as I fear you can end up being too critical in just trying to find something else to say. The word "excellent" still covers all the main areas: Staff, food quality, afternoon tea, beds, rooms, views etc. Having stayed at the hotel before and used the bar to eat then it would be nice to have some variation on the set menu. There are specials but I find the practice of the server going over these verbally a bit of a blur which I cannot take in (my fault) and I then just resort to the standard printed menu. I would suggest that a small addendum to the printed menu detailing that day’s specials would enhance even further the eating experience.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MINIPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 10 October 2013
Dear Guest,

Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. It is always lovely to welcome our guests back on repeat visits to us and we take this as a huge compliment thank you for that. I am glad to read that you found your second experience at the hotel as enjoyable as the first and we appreciate your kind comments regarding the food, accommodation and of course our team here at the hotel of whom we are very proud. I will raise your suggestion regarding the specials at our next food and beverage meeting for discussion. We appreciate your feedback as we find that by using guest’s feedback and suggestions we are able to continue to improve the products and services we offer here at the hotel. I hope that we have the pleasure of welcoming you back again soon.

Kind Regards, Niall Huggard – General Manager
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English first
Melbourne, Australia
Level 4 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 September 2013

We stumbled on this place from trip adviser. What an outstanding hotel. One of our highlights in Ireland. She is a little old, but makes up for it in charm, and beauty, and impeccable service. The views, the deer, the food. All just wonderful.

Room Tip: Spend a little extra on the rooms with a view
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GJDJSNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 10 October 2013
Dear Guest,

Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. What a lovely comment to say that we were one of your highlights on your trip to Ireland thank you so much for this lovely compliment. The hotel is old alright dating back to 1820 and welcoming our guests ever since. Our family is proud to continue this tradition today and offer a warm welcome to all who enter our doors. Thank you for your kind comments regarding the quality of food that you received during your visit I will pass these on to Colman my brother our Executive chef and his team in the kitchen who always ensure our guests get a top class food experience during their visits to us. I hope that we have the pleasure of welcoming you back again soon.

Kind Regards, Niall Huggard – General Manager
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HOUSTON
Level 5 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 September 2013

We just stayed two nights at the most amazing hotel I've had the pleasure of visiting. From the exciting journey (or scary, it depends on your point of view) to get to the resort or the amazing attention to detail inside the grounds, this is one fantastic experience.

Situated on the most picturesque lake, when you arrive you are witness to a breathtaking view. With hills/mountains in the background, the sight before you is like something out of a dream.

Reception was a delight. Everyone was so friendly and went out of their way to make us happy. We arrived an hour or so before our room was ready so we had lunch in the bar. What a treat. I feasted on some amazing fish and chips and my wife had afternoon tea with sandwiches and scones. After walking around the grounds to take in some sights, we got our room key and made our way town to our room.

If I can offer a tip, it would be to spring for the delude lake view room. We had the delight of staying in room 241 and it was incredible. You cannot underestimate how wonderful it is to lay in bed, look to your right and gaze at the loveliest countryside on earth. Killarney and the national park surrounding the village are truly magnificent.

Thank you Lake Hotel for one of the best trips I've ever been on. We will be back and soon!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MATTHEW H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 20 September 2013
Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. Thank you also for choosing to stay at the Lake Hotel for your holiday in Killarney. What a lovely comment to say that upon entering the hotel it is like something out of a dream that is really lovely. We are very lucky to be spoiled with one of the very best views that one could ask for. The beauty of the lake, surrounding mountains and the nature around us make for a winning combination for our guests. Thank you for your lovely comments regarding our team at front desk who do a great job in making our guests feel welcome and well looked after during their stays with us. Thank you also for your lovely comments regarding the high standard of the food that you received during your visit. Our deluxe rooms are a real treat alright and I’m glad that you enjoyed the luxury of the room and of course looking out at the beautiful views outside. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 September 2013

I spent a weekend here recently wit my wife and 2 friends. We had an excellent stay including 2 breakfasts and 1 evening meal. The hotel was very busy but the service was always efficient and polite, I wish to give a special mento a trainee called Magdalena, who looked after us for dinner she was very courteous and attentive. The bar although busy was very well run and the beer was good.The outdoor hot-tub was an experience in the 'soft rain' very refreshing! the views of the deer at the loch in the morning were to die for. All in all a great visit, perhaps just one wee thought, a shuttle bus to/from town maybe an idea.

Room Tip: ask for a lake view on a high floor
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hughiecseu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 20 September 2013
Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. Thank you also for choosing to stay at the Lake Hotel for your holiday in Killarney. I’m pleased to read that you were happy with your stay it’s always lovely to read that our guests went away feeling happy with the products and services that they received here at the hotel during their visit. I will pass your kind compliments on to Magdalena in the restaurant as you mention her in particular in your report. The hot tub is a great facility alright and a great place to take in the beauty of the lake, surrounding mountains and the nature all around the hotel. We are very lucky to have regular visits from the deer as our guests love to watch these majestic animals roam the grounds of the hotel. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
168 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 16 September 2013

The location of the hotel on the lake was the highlight of our stay. To wake up and look out at deer grazing yards from the balcony was magical. The hotel provided their own written guides to local walks, and Muckross House, with its great gardens and woodlands, was just a short walk away.
The hotel was very comfortable, with a classical touch to the public areas. The staff were first class and nothing was too much trouble.
The food was first excellant. The quality of the breakfasts was great. The evening meal was very nice, and not too pricey.
The only improvements we would have liked was the TV to been a modern flat screen model, rather than the ancient one. Also, the bedding was sheets and blankets rather than a duvet, which is more usual.

Room Tip: All rooms seem to have a lake view, which is a must as the lake vista is awsome.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneandArk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 17 September 2013
Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. We are very lucky alright to be situated on the shores of Lough Lein and be surrounded by the beauty of the mountains and nature all around us here in Killarney’s National Park. I’m glad to read that you saw the deer graze on the lawn outside your balcony during your visit. It’s great to see that you found our free tailor made hotel maps and guides useful during your visit to Killarney. Thank you also for your kind comments regarding our team here at the hotel of whom we are very proud I will pass those on to them. I take your comments regarding the television on board we have most rooms upgraded to the flat screen televisions and we hope to upgrade all televisions to flat screen in the near future. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 September 2013

Stayed here at the Lake Hotel on the first night of our honeymoon - Many Moons Ago!!!. I have had a desire to visit again, thus this trip. The hotel is beautifully situated by a lake- fantastic views, which ever way you look. The hotel itself is a short drive out from Killarney on the Kenmare side. We stayed for one night and had bed and breakfast. Everything about our stay was perfect. Breakfast was excellent with a magical view of the Lake. We had a lovely dinner in the restaurant. The hotel is very close to Killarney National Park where you can walk for miles and enjoy the scenery. Lots to do and see in the area.

Room Tip: Ask for a lake view
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holidays57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 17 September 2013
Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. I’m glad to read that you have fond memories of the hotel from the first night of your honeymoon many years ago, so much so that you decided to visit us again recently. I’m pleased to read that you enjoyed your recent stay with us. What a lovely comment to say that everything about your stay was “perfect” that is such a kind compliment. We are blessed here in Killarney with the great scenery and attractions we have in the area. I’m glad to see that you took some walks during your visit and enjoyed some of what Killarney town has to offer also. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
Level 4 Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 September 2013

The view is amazing, excellent location, very nice breakfast, nice hotel, nice personnel. I had a great time. We wanted to extend our staying with one more night but unfortunately the hotel was fully booked.

Room Tip: Landscape is amazing if you choose the lake view room.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aibreann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 17 September 2013
Dear Guest,
Thank you for taking the time to write such a lovely review about your recent stay with us and for marking us so highly on your report. We are very lucky with the view from the hotel alright the beauty of the lake, surrounding mountains and the deer grazing outside our windows is a hard view to beat. Thank you for your kind comments regarding the quality of food that you received during your visit and of course our team here at the hotel of whom we are very proud. I’m sorry that we were unable to extend your stay on this occasion due to the hotel being full as we always do our best to accommodate our guest’s requirements when possible. I hope that we have the pleasure of welcoming you back soon again and thank you so much once again for this lovely report, we really appreciate you recommending us so highly to Trip Advisor readers.
Kind Regards,
Niall Huggard – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Hotel

Property: Lake Hotel
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Killarney
#7 Romantic Hotel in Killarney
#16 Family Hotel in Killarney
#16 Business Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lake Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Lake Hotel is a friendly Family run hotel, Free Parking, safe secure, environmentally sound hotel on the lake shore in Killarney. The Ring of Kerry begins and ends at the Lake Hotel. We will give you a traditional Irish welcome from the Huggard Family and Staff. ... more   less 
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Also Known As:
Lake Hotel Killarney

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