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“Fantastic Hotel”
Review of Lake Hotel

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Lake Hotel
Ranked #6 of 38 Hotels in Killarney
Certificate of Excellence
Dublin, Ireland
Level Contributor
3 reviews
“Fantastic Hotel”
Reviewed 2 November 2013

spent weekend in this fantastic hotel. Lake view rooms were amazing. Food was excellent and staff very helpful. friendly and polite. Hotel was spotlessly clean . Well worth a visit. It has to be one of the best hotels in Killarney .

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yvonflynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,

Just a quick note to thank you for choosing the Lake Hotel for your holiday to Killarney and for marking us so highly on your report. It sounds like you had an enjoyable weekend stay with us. I’m glad to read that you were pleased with the room that you were allocated for your stay and with the quality of food and service that you received during your visit. We appreciate your kind comments regarding our team here at the hotel of whom we are very proud as they make it their business to ensure that our guests have a great time on their holidays with us. That is a lovely comment to say that the hotel has to be one of the best in Killarney thank you. I hope that we can welcome you back to us soon again and thank you most sincerely for recommending us so highly to Trip Advisor Readers.

Kind Regards
Niall Huggard General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Londonderry Co.Derry
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 November 2013

Immediately on arrival we felt very comfortable and relaxed; decided at once to book an extra night. The ambiance was perfect; set in lovely surroundings - lakes, mountains, wild life etc.

The room was spacious, well furnished and with a beautiful lake view; met and exceeded our expectations.

Meals were excellent and good value for the money; service first class.

Staff were very courteous, very helpful and informative about the local area and lots of brouchers,maps etc which added to to our over enjoyment.

The Lake Hotel, Killarney deserves every accolade it has received and we will certainly be returning in the near future. We have recommended the hotel to several of our friends who usually follow our footsteps.

Norman & Rosemary Pollock.
Londonderry.
2 November 2013.

Room Tip: Lake View room a must have
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,

Congratulations on your wedding anniversary. Just a quick note to thank you for choosing the Lake Hotel for your holiday in Killarney and for marking us so highly on your report. What a lovely report thank you so much for your kind words. It sounds like you had a great holiday in Killarney and choosing to extend your stay during your visit with us is a huge compliment thank you for this. We are very lucky in Killarney to be spoilt for choice of things to do and places to see. Our team here at reception are more than happy to help recommend the very best of what’s on offer to our guests and to assist them in booking in any activities that they are interested in. We have as you mention in your review lots of local knowledge and maps etc to assist in making your stay a success. Thank you also for your kind comments on the quality of food and service that you received during your visit and that you felt it was good value for your money. I will pass this on to our food and beverage team. I hope that we can welcome you back to us soon again and thank you most sincerely for recommending us so highly to your friends and to Trip Advisor Readers.

Kind Regards
Niall Huggard General Manager
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San Carlos, California
1 review
Reviewed 30 October 2013

The Lake Hotel is a wonderful hotel in Killarney. I went with two of my friends. We had a large room with a sitting area and an incredible view of the lake. The staff was incredible in helping us with directions, places to see, places to eat, etc. It's a short cab ride away from downtown. We can't wait to go back to the Lake Hotel.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SheriM730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,

Just a quick note to thank you for choosing the Lake Hotel for your holiday in Killarney and for marking us so highly on your report. It sounds like you and your friends had a lovely holiday in Killarney. I’m pleased to read that you were happy with the room you were allocated and found it spacious and comfortable. We are extremely lucky to have a great team working on front desk who are a wealth of knowledge on Killarney and the wider Kerry area. They are happy to advise our guests on the very best places to see and things to do during their holiday with us. I hope you availed of our free Lake Hotel Map available from reception which is a useful tool during your holiday and a little keepsake after it. I hope that we can welcome you back to us soon again and thank you most sincerely for recommending us so highly to Trip Advisor Readers.

Kind Regards
Niall Huggard General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tempe, Arizona
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 October 2013

We traveled with a large group and stayed in 5 different rooms at the Lake Hotel in Oct 2013. The hotel is just dripping in Victorian furnishings. It is like stepping back in time. Very tastefully decorated. The rooms are spacious and if you are lucky enough to face the lake..you have a fantastic view. I highly recommend upgrading to a lake view room. Everyday we stayed, several deer showed up for their photo op in the morning and at dusk. We ate in the bar area of the hotel. They had an amazing selection of tapas for all to share. The bar keeps kept us laughing each night when we shimmied up to the bar for a cocktail. Entire staff was helpful and kind. I would recommend this hotel and I plan on staying there again in the future. Everyone in our group loved the location and accommodations.

Room Tip: Upgrade to a lake view room. Also, the suites in the new section are a great option. Sitting area...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,
Just a quick note to thank you and your group for choosing the Lake Hotel for your holiday in Killarney and for marking us so highly on your report. It is lovely to read how happy your group were during their stay with us. Nothing gives us greater pleasure than knowing that our guests left us feeling happy and relaxed and wanting to come back again in the future. I’m glad to read that you got the opportunity to see the deer on several occasions during your stay as they are beautiful animals and grazing by the side of the lake surrounded by the mountains there is no nicer sight to wake up to in the mornings. I hope you got some nice photos of them. Thank you for your kind comments regarding our team in the bar which I will pass on to them. We are very lucky to have a great team working with us who are dedicated to ensuring that our guests have a great time during their holidays to us. I hope that we can welcome you back to us soon again and thank you most sincerely for recommending us so highly to Trip Advisor Readers.

Kind Regards
Niall Huggard General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
Reviewed 29 October 2013

Having stayed in many hotels around the world, my wife and I agree the Lake Hotel on Killarney's lake shore takes some beating. We intended staying two nights but ended up spending 5 wonderful nights there. We had a lake view room with a Jacuzzi in the room and the view onto the lakes in the morning and evenings was to die for. All the staff from front of house to bar, restaurant couldn't have been more helpful and if you do get the opportunity to stay be sure and eat in their Castlelough restaurant where you will find beautifully prepared and presented food. During our stay we spoke to many other guests whom all spoke very highly of the establishment and the amount of them that had been many time before spoke volumes in it self. This is a family business I understand and is run accordingly, Niall the manager will help arrange any trip or information on same you require during your stay. Keep up the great work will certainly recommend and hopefully get to visit again.

Room Tip: Fourth floor lake facing we stayed in 410 I believe.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,

Just a quick note to thank you for choosing the Lake Hotel for your holiday in Killarney and for marking us so highly on your report. Wow what a lovely compliment that you extended your stay from two to five nights with us thank you so much for this. We are very lucky in Killarney that there is just so much to do and see that you could spend forever here and never be bored or short of something to do a day of it. Thank you for your kind comments regarding our team here at the hotel of whom we are very proud and thank you for your personal comments. We are always more than happy here at the lake to recommend the very best of what to do in Killarney to our guests. We make it our business to ensure that all of our guests have a wonderful holiday and make some memories to treasure during their time with us and I’m glad to see that it is picked up by our guests. I hope that we can welcome you back to us soon again and thank you most sincerely for recommending us so highly to Trip Advisor Readers.

Kind Regards
Niall Huggard General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ballivor, Co. Meath
1 review
Reviewed 29 October 2013

Our stay in the lake hotel was absolutely class, as usual. We enjoyed it so much that when we got home we immediately booked again for next year.

The staff couldn't be more friendly and the rooms were immaculate. Cant wait for my next stay at this hotel ;-)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,

Just a quick note to thank you for choosing the Lake Hotel for your holiday in Killarney and for marking us so highly on your report. WOW what a lovely report to give us that you immediately booked for next year thank you so much for that it is a huge compliment. It is always a pleasure for us to welcome guests back on repeat visits and to know that they leave us feeling happy and relaxed after their stay with us. Thank you for your kind comments regarding our team here at the hotel which I will pass on to them and on the quality and cleanliness of the accommodation provided. We look forward to welcoming you back to us soon again and thank you most sincerely for recommending us so highly to Trip Advisor Readers.

Kind Regards
Niall Huggard General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cork
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 October 2013

Stayed at the Lake Hotel on Saturday 19th of October last. Lovely hotel lovely staff.We had dinner in the Restaurant A lacarte on the night. What surprised us was the amount of supplements on the mains. My wife and I ordered the Special Sole with a supplement of two euro fifty each. The Sole came on its own(solo) no sauce. It was dry and tasteless. We left half our meal on the plate. The next morning we had breakfast in the lovely dining room, guess what, if you wanted Kippers you had to pay a supplement same with the Pancakes and one other choice .This is taking the biscuit, i have .never seen supplements on a breakfast menu before in any country .On checking out I filled in aComment Card outlining my concerns. I gave my e mail address. When i didnt hear from Management I sent an e mail outlining my complaint no reply so I sent another e mail . No answer. If you invite comment you should be big enough to respond. This Practice of adding supplements is creeping into the industry like the cruises. I dont mind one for fillet steakor similiar but not standard fare. My wife and fellow guests were equally disappointed. It lefta sour taste.

Room Tip: Watch ouyt for the crazy Supplements
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cork811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 12 November 2013
Dear Guest,


Just a quick note to thank you for choosing the Lake Hotel for your holiday in Killarney we appreciate your business. Thank you for your kind comments regarding the hotel and the team that we have working with us of whom we are very proud. I’m glad that you enjoyed your overall holiday with us and thank you for marking us accordingly on your report. I’m sorry that we did not receive your correspondence regarding your dissatisfaction regarding the supplements on our menu hence you didn’t hear back from us. We actually changed our menu and dropped our menu prices here at the hotel this year. This was done on reviewing last year’s guest feedback and requests and to encourage more guests to dine with us during their visits. Our team in the kitchen put in huge efforts to the menu planning to allow us to do this and came up with one of our best menus ever. We also introduced a fantastic new specialised vegetarian menu for our guests to enjoy which has proved a big hit with our guests. It was decided so as to allow our guests as much choice as possible on our main menu to retain some of the fine dining dishes that we had last year that are of a higher cost to buy in for the hotel, the only way that we could offer this choice was to supplement those dishes. We feel that by listening to our guests and acting on their feedback we can cater for all of our guest’s requirements. I hope that we can welcome you back to us soon again and thank you most sincerely for recommending us so highly to Trip Advisor Readers.



Kind Regards

Niall Huggard General
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Additional Information about Lake Hotel

Property: Lake Hotel
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Killarney
#7 Romantic Hotel in Killarney
#16 Business Hotel in Killarney
#16 Family Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lake Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Lake Hotel is a friendly Family run hotel, Free Parking, safe secure, environmentally sound hotel on the lake shore in Killarney. The Ring of Kerry begins and ends at the Lake Hotel. We will give you a traditional Irish welcome from the Huggard Family and Staff. ... more   less 
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Also Known As:
Lake Hotel Killarney

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