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“A Wonderful Eperience”
5 of 5 bubbles Review of Lake Hotel

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Lake Hotel
Ranked #7 of 39 Hotels in Killarney
Certificate of Excellence
Dublin, Ireland
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A Wonderful Eperience”
5 of 5 bubbles Reviewed 5 June 2014

Sadly, the photos on their website don't do it any justice, because this place was wonderful!
It was a late honeymoon for my husband and I. We'd gotten the Master Deluxe Lake View room. Wasn't sure because of the photos online, but it was AMAZING. Great bed, AMAZING view, awesome service (ordered room service, which was both fast and delicious). Our private jacuzzi was great, too. The balcony a perfect place to eat and see the lake and castle. My Husband and I both agreed that the breakfast there was one of the nicest breakfasts we ever had. The place really made our stay that much more enjoyable and would DEFINITELY recommend it.

Hot tub and amenities were wonderful, too. The live music at night was fun. Also, I'd gotten a hot stone massage by a German woman and it was wonderful, she was very good.

ps: Siobhan @ reception is the best!

Room Tip: While the Roman rooms are supposed to be nicer (I think they're a little more money), they don...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. Congratulations on your recent wedding and I hope that the honeymoon was made all the more special with your stay at the lake. I’m very pleased to read that you were happy with the Master Deluxe Roman Room it is a real special occasions room and offers something a little out of the norm for our guests to enjoy, its always nice to have something a little bit special different to what you would have at home for these special events. What a lovely comment that the breakfast that you both enjoyed at the lake was one of the best you’ve ever had I will make sure and pass this on to our breakfast chef Tomas who will be very pleased with himself to hear such lovely compliments. Kirstin our massage therapist is a gem to be sure and the feedback we get from our guests on her skills is simply exceptional we are very lucky to have her here at the lake. I will also pass your compliments on to Siobhán in reception as you mention her particularly in you report. Siobhán is a wealth of information on the local area and is here with us at the hotel for 8 years now so is a great person to get all the local knowledge from and is very popular with our guests. I do hope that we can welcome you back to us again in the future and thank you once again for this lovely report.
Kind Regards, Niall Huggard – General Manager
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2,004 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (724)
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English first
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 June 2014 via mobile

Beautiful large hotel, with all the grandeur of times past. We had a gorgeous room in the new part of the hotel with a lake view and a balcony. The staff were really helpful and knowledgeable. Food was great too. I would highly recommend staying here, as there is so much to see nearby.

Stayed June 2014, travelled with friends
Helpful?
Thank Keelin1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. I’m pleased to read that you were impressed with the room that you were allocated during your stay with us. The balcony is a great place on which to sit back, relax and take in the beauty of the Lough Lein, the surrounding mountains and the Mc Carthy Mór Castle situated on the grounds of the hotel all in the peace and tranquillity of you own room. No matter what the weather the beauty of this vista is always evident and never fails to refresh the spirit and relax the soul. Thank you also for your kind comments regarding the quality of the food that you received during your visit. Noel our head chef and his team in the kitchen never fail to provide top class, locally produced Irish cuisine for our guests to enjoy. I do hope that we can welcome you back to us again in the future and thank you once again for this lovely report.
Kind Regards, Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

Upon arriving we had booked the Roman Deluxe room, which we found to be very dated and smelled quite musty/damp and also had no view of the Lake. Rooms on the website can be a little confusing as to which one you are booking. We then asked could we have a different room, which we were given without fuss and with money back, we then got a fabulous room with a gorgeous view of the lake. The staff were so friendly and helpful and the food in the restaurant was gorgeous. I am counting down the days until I can return. Keep up the great work Lake Hotel.

Room Tip: Ensure you book a room with a view of the Lake, the view is to die for!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 63Amy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for choosing the Lake for your holiday in Killarney. What a lovely comment to make that you are counting down the days until you can return to us thank you most sincerely for your kind words. It is always a pleasure to read that our guests left us feeling happy and relaxed and pleased with their holiday to Killarney. Thank you for your kind comments about the gorgeous food in the restaurant I will pass these on to Noel our head chef and his team in the kitchen who do a great job in ensuring our guests have a great food experience during their visit to us. I’m sorry that you felt that there was a bad smell in the Roman Room on arrival I suspect that perhaps someone may have smoked in the room before your arrival. Although all rooms are non smoking you do have the odd person who breaks the rules now and again and I’m sorry that this must have been the case on this occasion. I will speak to our team in accommodation to remind them about the airing out of rooms should they feel that it has a Smokey smell. I’m pleased to read though that you were very happy with the Lake View Room that you were re allocated following this and I’m glad to read that you felt that the front desk handled this change well and without any hassle for you. I do hope that we can welcome you back to us again in the future and thank you once again for this lovely report.
Kind Regards, Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

Beautiful location, very relaxing, food was a bit dated but very good, hotel rated are high your definitely paying for the location. Hotel staff where excellent from start to finish nice clean rooms. Only negative really is the prices.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank andrew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. Thank you for your kind comments regarding the excellent service and friendly welcome that you received during your visit. We are very lucky to have a team here at the hotel who are dedicated to ensuring that all of our guests have a great holiday while here with us at the lake. I’m glad to read also that you were pleased with the room that you were allocated and of course the beautiful views from your window. We are very lucky to be blessed with one of the most beautiful views you could find. Just looking out at the Lough Lein, the surrounding mountains and the nature all around you can’t help but do you good. In regards our rates we always do our very best to offer great value for money here at the hotel. We also have quarterly e-zines to which our guests can sign up where we give special discounts or special added value treats to our repeat guests as a thank you for the loyalty that they show us. I do hope that we can welcome you back to us again in the future and thank you once again for this lovely report.
Kind Regards, Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 May 2014 via mobile

Excellent service,very friendly staff.Rooms are beautiful,especially the new extension.Its a bit far from the town of Killarney but the views are worth it.Love coming to this hotel,can't wait to go back

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank josephineshinnors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. Thank you for your kind comments regarding the excellent service and friendly welcome that you received during your visit. We are very lucky to have a team here at the hotel who are dedicated to ensuring that all of our guests have a great holiday while here with us at the lake. I’m glad to read also that you were pleased with the room that you were allocated and of course the beautiful views from your window. We are very lucky to be blessed with one of the most beautiful views you could find. Just looking out at the Lough Lein, the surrounding mountains and the nature all around you it just can’t help but do you good. I do hope that we can welcome you back to us again in the future and thank you once again for this lovely report.
Kind Regards, Niall Huggard – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flint, United Kingdom
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

On our recent Holiday we stopped at this Hotel for High Tea. What a lovely welcome we received and the high Tea was excellent. This a a family run Hotel and once again as they has been contacted before we arrived, they had kindly prepared high tea for myself as I have a diet restriction due to being coeliac (gluten free.)

You will receive a very warm welcome, very helpful staff and the interior of the hotel is lovely.

Room Tip: Do let the hotel know before hand if you have a diet restriction. eg: if you are coeliac.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank gwraig66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for marking us so highly on your report. Thank you for your kind comments regarding the warm welcome that you received on arrival as is very important for us here at the lake to make sure that all of our guests feel most welcome and to provide a home away from home ambiance for them to enjoy during their visit to us. I’m pleased to read also that you were happy with our coeliac options. Noel our head chef and his team here in the kitchen have made sure that we have lots of tasty options for all of our guests with dietary restrictions. All of our coeliac options are outlined on our menus and the kitchen is more than happy to take any special requests from our guests. Thank you also for your kind comments regarding the interiors of the hotel we are very lucky to have a building so rich in history and we try to ensure that we keep the interiors in line with this. I do hope that we can welcome you back to us again in the future and thank you once again for this lovely report.
Kind Regards, Niall Huggard – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

The location is beautiful with views of the lake, and is so close to the National Park. The staff were absolutely wonderful, and in particular all the people we came across at the reception desk were warm, friendly and incredibly helpful.
We saw a few rooms before deciding on which one to have, and had one of the higher priced rooms. We were disappointed in how dated the rooms are, in particular the bathroom which felt plasticy, the shower like one I would expect in student accomodation, and the bedding a scratchy old feeling blanket.
The location did not make up for the room for us, the pictures on the website were not an accurate representation.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natk38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly_Irish_Hotel, General Manager at Lake Hotel, responded to this review, 9 June 2014
Dear Guest,
Just a quick note to thank you for taking the time to review your recent stay with us and for choosing The Lake Hotel for your holiday in Killarney. Thank you for your kind comments regarding the team here at front desk who do a wonderful job in ensuring that our guests have a great holiday while here in the hotel with us. I will make sure and pass these on to Anne our front office manager and her team here at front desk. I’m disappointed to read that you weren’t a fan of the old world look in the hotel. The hotel has been here since 1820 so we have decorated it in a style that we feel is sympathetic to the building and its history. The Jacuzzi baths are porcelain as are the sanitary ware in the bathrooms. Blankets and throws are used for the beds but we do have duvets available on request for guests who prefer duvets it’s a pity that you didn’t let us know during your visit and we would have been more than happy to change these for you. I’m pleased to read though that you enjoyed your stay overall and that you enjoyed your holiday to Killarney. I do hope that we can welcome you back to us again in the future and please let us know when you book that you would prefer a duvet and we would be more than happy to oblige. Thank you once again for your review and your kind comments.
Kind Regards, Niall Huggard – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Hotel

Property: Lake Hotel
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Killarney
#7 Romantic Hotel in Killarney
#16 Business Hotel in Killarney
#16 Family Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lake Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Lake Hotel is a friendly Family run hotel, Free Parking, safe secure, environmentally sound hotel on the lake shore in Killarney. The Ring of Kerry begins and ends at the Lake Hotel. We will give you a traditional Irish welcome from the Huggard Family and Staff. ... more   less 
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Also Known As:
Lake Hotel Killarney

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