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“It was a dream”

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Holiday Inn Killarney
Ranked #35 of 38 Hotels in Killarney
Ghlin
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“It was a dream”
Reviewed 2 September 2012

We spent only one night (August 12th, 2012) at this hotel, but I wish I spent more! It was just a dream, from the pic's I see before I go there until the reality. Killarney is a nice city and this hotel reflects the same nature as the city. Facilities are new, clean and nice. I felt cozy in the bedroom and I enjoyed dinner as well as their swimming pool, sauna, ...
There was no WiFi available from the bedrooms, only in the lobby which was a large and comfortable space.
Very friendly staff! I would certainly recommend this hotel and if I go back to Killarney, no need to look for any other accommodation.

Stayed August 2012, travelled with family
Helpful?
2 Thank Papy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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556 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Beckley, West Virginia
Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 September 2012

He used this hotel as our base when traveling through Killarney and Kenmare. The hotel was located within reasonanle driving distance to all the things we wanted to visit. Hotel was clean, quiet and the breakfast was great.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, UK
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 August 2012

Stayed one night while on business in the area. The reception staff were friendly and helpful. They recommended restaurants and gave great advice on Killarney. Room was at the standard you would expect, was clean and practical for a short stay. Handy for Killarney centre being 10 mins in a taxi. Seemed to be a popular hotel for tour buses which is OK, but need to watch for large groups suddenly appearing at Breakfast. No wifi in the rooms but a cable connection, speed was a little slow

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2012

We booked the Holiday Inn Killarney based on the price. We booked for a group of 13 people on a hiking weekend. Prior to arrival, the General Manager Misja contacted us to check if we had any special requirements. On arrival, he came to greet us and to make sure we had all we needed.
The receptionist was very friendly and for the whole weekend we found the staff to be very friendly and helpful without exception.
Our two nights at the hotel were great and the breakfast and evening meals were very good.
All of our group commented on how good the staff were and we will definitely return.
We did not get to use the leisure facilities but did hear that they were good.
the rooms were up to a good standard and clean. Bathroom was clean and also good standard. The mattress was a bit bumpy but we had no real problem sleeping.
It took us 10 minutes to walk into town and the price of a taxi from town centre to hotel was €6.
We will definitely return to the Holiday Inn. Well done to the Misja and his staff for great service on a very busy full house weekend!!

Room Tip: no comment
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaOTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
96 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 29 August 2012

PLUSES
Check-in handled well for large bus tour group.
Bathroom
Breakfast
Cleanliness
Comfortable Bed
Accommodated special diet (soya milk)

MINUSES
Dinner for bus tour group.
Did not accommodate special diet (soya milk)
Internet access slow to the point of uselessness.
TV
Location --- at the edge of town.

  • Stayed June 2012, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank energizer0_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Killarney, responded to this review, 14 September 2012
Dear energizer0_0,

Thank you for your honest feedback following your recent stay here. I am pleased that you have mentioned the cleanliness of our hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product. However, it was extremely disappointing to hear of the problems that you encountered. Our aim is to deliver the best service to all of our guests and your experience is most untypical of our usual standards. Please be assured that we will be looking into the issues raised in your feedback and carrying out any necessary to ensure similar situations can be avoided in the future. Please accept our apologies for this lapse in service. We appreciate the candid feedback we receive and welcome any opportunity to improve.

If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Janice A
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterford
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 8 August 2012

Stayed here this bank holiday weekend with my husband and 2 kids must say i was impressed since i last stayed here food has greatly improved had a lovely meal in the restaurant on the sunday night good choice and the also had a good kids menu.Check in was quick and the girl at reception was nice and friendly rooms were clean and we had 2 double beds plenty of room kids got milk and cookies everynight delivered to room which was a nice touch.Bar needs a bit of a revamp but the rest of hotel is ok got a good deal so was happy would return .

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MunsterfanWaterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2012

Got a good deal hence decided to stay here. Rooms were clean, toilets were clean and every effort made to make rooms presentable and comfortable. However, the overall appearance is depressing. Don't know if its the carpets or the furniture or the dim lighting that somehow gives the hotel a rundown appearance. Would I come back if offered the same price, well maybe,if I didn't get a better deal some place else. In a nutshell,you only get what you pay for and if you are not too keen about luxury,this is an ok place to stay.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flygo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Killarney

Property: Holiday Inn Killarney
Address: Muckross Road, Killarney, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Killarney
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Killarney 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Holiday Inn Killarney, your haven for all seasons, located quiet yet central in Killarney town on the famous Ring of Kerry road, close to all the amenities and everything Killarney has to offer. We pride ourselves as the perfect place for a getaway: great staff and efficient service, always good value, exciting dining options, live entertainment and full leisure facilities. See you soon! ... more   less 
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Also Known As:
Holiday Inn Killarney Hotel Killarney
Killarney Holiday Inn

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