My girlfriend and I stayed here for two nights in February of 2014. The hotel is situated in a convenient place in Killarney that is near many attractions such as Killarney National Park and Muckross Abbey. The only downside of the hotel's location is that the hotel itself does not provide parking. Thankfully there is a parking lot about a block away.
Upon entering, the receptionist at the desk was very formal, to a point where she came off as cold. We were given our keys to our room with no problem.
The room itself was great. The floor was clean and carpeted and the windows were large, offering an arresting view of Killarney at its busiest. The television was a modern flat screen offering a decent amount of channels and the usual amenities were there: tea and coffee maker, instant coffee, tea, and milk. The bed was a good size for two people. The bathroom was well made, even offering heated poles in which to warm your towel on, which was welcomed considering how chilly the weather was. Overall, International Hotel comes off as a luxury hotel without seeming pretentious.
The only downside, however, is a major one and one that is the reason for such a low score. Throughout our stay, my girlfriend complained of the noise outside of our room, specifically doors slamming, and told me it sounded like people, or someone was trying to enter our room in the night, despite the "do not disturb sign" on our door. I reassured her and told her that it was only people from the adjacent rooms making noise. Her claims were proven true, however, when in the morning of our departure a male entered our room as we were getting dressed. He looked like a construction worker. He apologized when he realized we were in the room, but preceded to ask if anyone was in the bathroom. I told him no and was surprised when he took a quick look in the bathroom, apologized again, then closed our door. I checked to see if the "do not disturb sign" that I put on the door that night was on the door handle, and it was, only it was turned over by someone to indicate the room needed to be serviced. This hinted that during the night someone was tampering with our door yet again.
To have someone as simple as a construction worker, if indeed he was one, having access to our room even though the door was locked is completely and utterly dangerous and unacceptable. The only reason we didn't complain about our experience was that we were checking out and the receptionist who assisted us in checking out, different from the one we spoke to when we checked in, was so kind to us. If we were to stay at Killarney in the future unfortunately it would not be at International Hotel. Hopefully someone from the staff reads this review and address this issue, so it wouldn't happen to anyone else.
- Official Description (provided by the hotel):
- A firm favourite with visitors to Killarney, the luxurious 4* International is one of Killarney's longest established and best loved hotels, bringing our guests the warmest of welcomes and our promise of excellence. Located in the heart of Killarney Town, just a stroll from Killarney National Park & Killarney House, boasting 94 exquisite guestrooms (Classic, Superior & Executive) each with a perfect blend of classical elegance and modern design to ensure our guests a restful nights sleep Facilities include Hannigans Award winning traditional Bar & Restaurant, live music nightly in season. All areas have complimentary Wi-Fi. Further facilities include our modern, air-conditioned gym, Snooker room, library and a Residents Lounge with complimentary newspapers. Voted as one of Tripadvisors Top 25 Hotels in Ireland 2015, 2016, 2017 We look forward to welcoming you to the International Hotel ... more less
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- Also Known As:
- Best Western Killarney
- Killarney Best Western