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“Castlerosse Hotel”

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Castlerosse Hotel & Holiday Homes
Ranked #29 of 38 Hotels in Killarney
Certificate of Excellence
Dublin, Ireland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Castlerosse Hotel”
Reviewed 9 June 2012

My Husband and I stayed here numerous times before we got married. We loved it so much that we got married in nearby St.Mary's Cathedral and we had our honeymoon in the Castlerosse. That was in 1998 and we always vowed that we would bring our son here too someday to experience such a great hotel and town. We have since done that and he loved it as much as us. The great thing about the Castlerosse hotel is the staff who are are always happy and helpful and cant do enough for you. The food is excellent and we love the swimming pool, golf course and scenery and walks. Thank you to the Castlerosse hotel and the staff who have helped make some very happy memories for us all and who ensure that we are always looking forward to coming back.

  • Stayed July 2011, travelled with family
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Helpful?
1 Thank feedbackrichie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 11 June 2012
Dear Guest,
Thank you for taking the time to write your kind review. I am delighted that you and your family enjoyed your stay so much with us. Thank you for your kind comments regarding the hotel's facilities, staff and location. We endeavor to make each guests stay with us as pleasant and enjoyable as possible and look forward to welcoming you and your family back to the Castlerosse again soon!
Kind Regards,
Brid O Sullivan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (152)
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English first
Melbourne, Australia
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 June 2012

We stayed at Castlerosse for a friends wedding and the wedding reception. The wedding service from the restaurant and bar was absolutely fantastic.

As the event was at Castlerosse, the location was absolutely perfect for us - although other visitors without an event nearby should consider the suitability of the location for their needs.

Castlerosse is around 2km from Killarney, the walking paths connecting the two are magnificent and, weather permitting (we were very fortunate), make for a stunning walk through the forest and alongside creeks - truly relaxing and perfectly suited for jogging too.

Our room was tired and felt very 1980's - timber veneer and decor has not been refreshed in some years - perhaps since new? There is a feel around Castlerosse is more suited to older travellers which was evident in the demographics as well as activities on offer. With ample walking tracks, on-site 9 hole golf course, several bar/dining areas it would be very well suited to those looking to stay at the resort and enjoy all the facilities vs. spending more time in Killarney itself.

The view from our room was magnificent, we had glimpses of the lake even though we were on the ground floor, and the stone mountains coupled with the green grass offered some amazing colours at sunset.

For us 30-something travellers, and return visit to Killarney would see us stay more central in Killarney itself. If you're a golfer, the location is right next to Killarney Golf & Fishing Club - Home of the Irish Open, the Killeen course is a must play if you're in Killarney. Enjoy

Room Tip: If you like a room with a view, choose a Lake View room in the summer months - very nice!
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Monty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 5 June 2012
Dear Guest,
Thank you for taking the time to write your review of the Castlerosse. I was very happy to see how much you and your party enjoyed the wedding you attended at the hotel. We feel privileged that the hotel is in such a beautiful location and are delighted that you took advantage of this by walking through the park and enjoyed the view from the hotel.
I am sorry you were disappointed with your room. We are very fortunate for our location, so near Killarney town, yet one feels like they are in the middle of the country. Each winter we perform maintenance and update areas of the hotel to maintain a high standard. Our staff return to us season after season which helps to maintain a high standard of service and quality for which we are known.
At the Castlerosse we aim to cater for all from family breaks to Golden breaks, Golf packages and the romantic getaway for couples.,
We value all comments received by our guests, and all are considered by management,

We would love to see you in the Castlerosse again soon,
Kind Regards,
Brid O Sullivan.
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dublin
Level 5 Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 June 2012

10 of us spent 4 nights B&B in this hotel recently.Our stay included 2 dinners which we felt was good value for money.The receptionist was extremely pleasant & efficient & the General Manager seemed forever present in the foyer to interact with the guests & offer his help in a variety of ways.Service in the bar was very good & atmosphere very welcoming.Taxi service to local courses was very efficient.Breakfast was very good and we dined overlooking their own 9 hole course, lake & mountains.Perfect way to start the day.
A very good accomodation location if u wish to play the 2 courses in the Killarney Fishing & Golf resort.

  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank bkcdublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 5 June 2012
Dear Guest,
Thank you for taking the time out to write your kind review of the Castlerosse. I was delighted to see both you and your golfing group enjoyed your stay here with us.
We are lucky to have such a fabulous location and delighted that you took full advantage of this and look forward to welcoming you back soon!
Kind Regards
Brid O Sullivan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2012

Our first time staying in the Castlerosse. We were a little disappointed that our room was at the far end of hotel and did not have a view. It was very clean and had enough towels and bed very comfortable.. We were thrilled with our welcome greeting from a very pleasant recepionist.
The food rated at least four star. Such a comprehensive dinner menu. Excellent service and dining room staff so pleasant. The view from it is just magic. A nice touch was the welcome drink before dinner on our first evening. We centainly will use the hotel again.

Room Tip: request a room with a view
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  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank mary h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 5 June 2012
Dear Guest,

Thank you for your positive comments, we are glad that you enjoyed your time at the Castlerosse Hotel. we are very privileged to be located in this stunning part of Killarney, and strive to provide a high level of service to ensure that our guests have the most enjoyable stay with us as possible.

We look forward to welcoming you and yours back to stay with us again very soon,

Kind Regards,
Brid O Sullivan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Celbridge, Kildare, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 May 2012

I recently got married in Killarney and my now husband and I had our wedding reception in the Castlerosse Hotel. We cannot compliant this place enough! We live in Kildare and had to do all our organizing over the phone and email. This was absolutely no problem for the staff and the catered to our every need. The views were stunning from both the room where the drinks reception was held and from the actual venue for the reception. The staff were very polite, the food was of superb standard and the managers couldn't do enough to carter to both us and our guests. We had a fantastic stay all weekend. The rooms we're clean and of good standard. We highly recommend this place if your considering having your wedding in Killarney or just to have a nice and relaxing stay for the weekend.

  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank Zita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 5 June 2012
Dear Guest,

Thank you for taking the time to write your lovely review of the Castlerosse Hotel.

Congratulations on your recent marriage! I am delighted that you enjoyed your wedding day and hope your honeymoon went just as well!

It was great to read what a lovely time your both you and your guests had during their stay here!

The staff and management are very attentive and do everything they can to make sure a bride and grooms special day goes smoothly, I am delighted that your day went as well as you hoped it would and we look forward to seeing you in the Castlerosse again very soon!

Kind Regards,
Brid O Sullivan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
Reviewed 25 May 2012

I took my wife and kids for a drink and some food at Mulligans bar we ordered some food and asked if we could sit outside on the terrace as it was a beautufull day. the tables had not been cleaned astrays full and the ground was covered in broken glass when our food arrived it did not have any salad which was clearly stated on the menu. The barman Geoff was very helpfull but he could not find the chef so we had to do without. When i complained to the manager I was told it would be dealt with but after waiting for another 30 minutes she never came near our table again. It is a shame as with such beautifull views , I would advise any family to think twice before going here for food or a good service .

Room Tip: I can not comment on the rooms or sleep quality as i only drove there for lunch
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  • Stayed May 2012, travelled with family
    • Value
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Helpful?
Thank james c c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 28 May 2012
Dear Guest,
Thank you for taking the time to write your review. It is with great regret that I read your comments and your dissatisfaction with your visit to the Castlerosse, I apologise on behalf of the hotel that it was not to the standard you expected.
I hope to assure you that none of the above are standard practice in the hotel, the bar and terrace areas of the hotel are normally kept to the highest of standards. I am sorry that you never received the side salad to accompany your meal and this should have been provided to you upon request. The Manager and other departments in question have been made aware of all your comments.
Once again I apologise on behalf of the hotel that you were not satisfied with your visit as we endeavor to make everything as comfortable and enjoyable as possible for guests while maintaining a high standard and giving good value for money.
Kind Regards,
Brid O Sullivan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2012

My husband and I took a week’s holiday in the Castlerosse in April and have to say it is difficult to find fault with our stay there. Our room, which was well equipped, had a fabulous view over the golf course, lakes and mountains beyond. Hotel facilities were great incluiding the swimming pool which opens until late in the evening, the 9 hole golf course which was a great bonus for my husband and I especially enjoyed my facial in the spa. The restaurant, with more of those amazing views, served us plenty of tasty food. To top it off, the staff were professional and friendly throughout our stay. Thanks to Danny Bowe and his team with a special mention of the lovely Gerry on reception.

If you chose the Castlerosse, we would particularly recommend the newly opened 2km walk through the woods into Killarney town as well as the trip through the Gap of Dunloe and the lakes of Killarney.

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Sheila O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlerosse, Guest Relations Manager at Castlerosse Hotel & Holiday Homes, responded to this review, 21 May 2012
Dear Guest,
I would like to take this opportunity to thank you for writing your kind review. I am delighted you enjoyed your stay at the Castlerosse, we aim to ensure the Hotel and self catering accommodation is kept to a high and comfortable standard to ensure all guests have a memorable holiday. We are very privileged to be located in this stunning part of Killarney, and am glad to see you took advantage of the fantastic new walkway from the Castlerosse to Killarney. It was a pleasure to read your comments of the high standard and quality within our restaurant and of our staff. We look forward to welcoming you back again soon!
Kind Regards,
Brid O Sullivan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castlerosse Hotel & Holiday Homes

Property: Castlerosse Hotel & Holiday Homes
Address: Lower Lake, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Killarney
#25 Family Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Castlerosse Hotel & Holiday Homes 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Castlerosse Hotel & Holiday Homes are located on the lakeside just 2kms from Killarney town, with magnificent views of the Lower Lake and Magillycuddy Mountains. It is in a pristine environment flanked on one side by Killarney National Park and on the other by Killarney Golf & Fishing Club. ... more   less 
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Also Known As:
Castlerosse Hotel And Golf Resort
Castlerosse Hotel & Golf Killarney
Castlerosse Hotel Killarney
Hotel Castlerosse

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