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“The perfect escape!”

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Muckross Park Hotel & Spa
Ranked #15 of 38 Hotels in Killarney
Certificate of Excellence
Cork
Level 6 Contributor
206 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“The perfect escape!”
Reviewed 2 August 2012

We went last Monday (30th July) for an escape! We had a beautiful room and booked some spa treatments to unwind., The spa is beautiful and great outdoor hot-tub. The girl on reception (can't remember her name-sorry!) was extremely helpful, pleasant and efficient.

They have a great fine dining menu but we were in the mood for some casual so went to Molly Darcy's (the pub attached to the hotel) and for an easy going bite it was perfect.

I highly recommend this hotel. If I'm being critical the only thing i was disappointed with was that there were no in room movies available. They did have a small selection of dvd's available at front desk but this didn't in any way take from our stay!

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Dara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 11 August 2012
Dear Past Guest
Thnk you for taking the time to post a review on Tripadvisor.
I am delighted that you enjoyed The Cloisters Spa-awarded World's Best Luxury Destination Spa in 2011.
I'm also delighted to read that you found Molly Darcy's Traditional Bar and Restaurant 'perfect' and I look forward to welcoming you back in the future, and you can enjoy G.B. Shaws Fine Dining Restaurant, recently awarded an AA Rosette award of Excellence for Food And Service.
Kind Regards
Geraldine O Neill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (259)
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English first
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2012

Every single moment in this hotel was amazing. Molly Darcy's pub was great, service was outstanding, i ordered a scone and tea and the presentation in a pub was fantastic. The staff were fantastic from the moment we arrived, our rooms were fabulous, we had cocktails in the lounge before dinner which were fabulous, our meal in the restaurent was absolutely amazing, again the staff were fantastic. We stayed in Molly Darcy's pub for a few drinks afterwards and never one felt rushed by the staff. They were always eager to get you anything else you could want. Breakfast the next morning was simply amazing, again the staff were fantastic. The concierge during our stay was superb, my sister isn't a 'morning person' and missed breakfast and he offered to pack her a take away breakfast. Can't say enough positive things about this hotel. so sad we missed the spa but we just didn't have enough time!
thanks so much for a fantastic experience.

  • Stayed June 2012, travelled with family
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Helpful?
1 Thank Jennygraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 11 August 2012
Dear Past Guest
Thank you for taking the time to post your review on tripadvisor.

I am delighted to read that you had such a lovely stay.
Molly Darcy's prides itself on serving the best in traditional barfood in a relaxed and welcoming environment, which I am delighted that you experienced.
Thank you for your compliments regarding the food throughout the hotel, which I have passed onto our Head Chef, Mike.
G.B. Shaws has recently been awarded an AA Rosette of excellence for its Food and Service.
Thank you also for your kind words regarding our staff team, such positive affirmation provides great encouragement.
I look forward to welcoming you back to the hotel in the future, and maybe you will have a chance to experience Cloisters Spa.
Kind regards
Geraldine O Neill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2012

We held our wedding reception here on the 16th of June. From start to finish the way we were catered for was exemplary. Sean was very helpful on the meal tasting and getting the details just right for the big day.On the day itself, we were looked after in every way and nearly all our guests commented on the quality of what was on offer. We also had a BBQ the day after and the hotel gave us use of the Monks Bar for the day, which is the best bar in the hotel.

The facilities and the rooms are top class and the surroundings are as good as you will get anywhere in Ireland. Suffice to say, if you are thinking of having a wedding here, if it is anything like ours you won't go wrong. All in all, a first class experience.

  • Stayed June 2012, travelled as a couple
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Helpful?
Thank mobarrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 30 July 2012
Dear Past Guest.

Thank you for posting your review on Tripadvisor.

I am delighted to read that you were so happy with every aspect of your wedding with us.

Our team of Chefs take great pride in serving the very best of local produce at all times and I will pass on your compliments, from the meal-tasting prior to the wedding, to the wedding meal itself and the BBQ afterwards.

I am delighted to read your compliment regarding attention to detail, as it is imperative to us that all of our guests experience this at all times and for all occasions. Comments such as this give great encouragement to the team.

Set in the heart of Killarney's National Park, The Muckross Park certainly is the ideal wedding venue and we are all delighted to have shared this special day with you.

We look forward to welcoming you back in the future.

Warm Regards
Geraldine O Neill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 July 2012

Recently we had a family wedding in The Muckross Park Hotel Killarney. It was an unforgettable experience made special by the very attentive staff and the amazing manager Sean O Driscoll. Nothing was too much trouble and the attention to detail was very impressive.He guided us through menu choices , wine selection and we always had the feeling that everything would be perfect in his hands. The food was amazing and everyone at the wedding commented on the high standard of service for such a large group of 160 guests. All courses served on time and delicious!
The decor of the hotel is lovely and the bedrooms...well just amazing! My daughter, the bride, had the Presidential suite to get ready in and it was so perfect . We even had use of the hotels beauty salon / hairdressing studio for the pre wedding pampering and make up which meant we didnt have to go into town on the morning of the wedding. All the bedrooms were plush and roomy. The spa is so inviting and relaxing. Time just flies by when you are there.
However, it's the staff that make this hotel really special. They are truly great! Well done to Sean and all who work at the Muckross Park. You made our few days in Killarney so special.

Room Tip: All rooms are gorgeous. If your budget stretches , go for one of the suites. fab!
See more room tips
  • Stayed July 2012, travelled with family
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Helpful?
Thank lilybob2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 30 July 2012
Dear Past Guest

Thank you for taking the time to post a review on Tripadvisor.

I am pleased to read that you had such an enjoyable stay with us for the wedding. It is very important to us that our guests have complete confidence in our team, and that we deliver the highest standards.

I will pass on your compliments regarding the wedding meal to our team of Chefs, who strive to work with the very best of local produce.

I am delighted that you liked the hotel decor. The hotel was completely refurbished in 2007, however as the hotel dates back to the Victorian era, we have tried to be respectful of the properties heritage in the furnishings, art and sculpture we have chosen.

The Cloisters Spa is certainly very relaxing and inviting, and having the Hair and Beauty Rooms within the Spa is very convenient for our guests.

Thank you for your kind comments with regard to the attentive staff here at The Muckross Park, and we all look forward to welcoming you back in the future.

Kind Regards

Geraldine O Neill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2012

My husband and I stayed 2 nights here recently and had a great time. The location is beautiful and great for long walks in one of Ireland's prettiest forests. The hotel's vitality pool and tropical showers were amazing. Great Irish breakfast and home to one of the best pubs in Ireland. We'd definitely come back.

  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank Cheri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 30 July 2012
Dear Past Guest

Thank you for taking the time to post a review on Tripadvisor.

I am delighted to read that you enjoyed our Cloisters Spa, and in particular our Vitality Pool and Tropical Showers. Having complimentary access to these, as well as the Outdoor Hot Tub, Jacuzzi, Herbal Sauna and Salt Grotto, Thermal Loungers and River Relaxation Room certainly enhances our guests experience.

Set in the heart of Killarney's National Park, The Muckross Park Hotel is a great location for guests wanting to explore its beauty. We provide complimentary bikes for our guests, as well as a complimentary guided walk each morning.

Molly Darcys Irish Bar and Restaurant prides itself in serving the best of local produce, and the Irish Nights every Tuesday and Thursday are great fun. I am delighted to read that you enjoyed Mollys.

Thank you for your comments regarding our great irish breakfast and we look forward to welcoming you back in the future.

Kind regards
Geraldine O Neill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2012

I was here for a wedding and found the hotel very average. The toilet in our room didn't flush - we had to call someone to fix it but it stopped working again within 24 hours. I thought the place seemed run down, was definitely in need of a paint job. For the price of the rooms, I would say its poor value for money.

  • Stayed August 2011, travelled as a couple
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Helpful?
Thank HMC106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 30 July 2012
Dear Past Guest

Thank you for taking the time to tell us about your stay.

While our in-house maintenance did their utmost to fix the toilet, unfortunately it became apparent a part needed replacing. Apologies for the inconvenience caused.

I regret that you thought the hotel was in need of painting, as we painted our rooms & corridors throughout the Winter & Spring, and our Public Areas scored 98% Satisfaction in our June Guest Comment Survey.

The Muckross Park continues to offer the best value rates of any 5* hotel in Killarney, so I regret that you believe you did not receive value for money.

Kind Regards
Geraldine O Neill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munster
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2012

Myself and my boyfriend stayed at this hotel in April, we truly enjoyed our stay the staff are so friendly and nice. The spa is fabulous, a real treat, such a relaxing place. Rooms are so comfortable and modern. The food and breakfast was fab. Could not fault this magnificent hotel, they really know there stuff. Will defo be going back!!

  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank Emz0104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanODriscoll, Guest Relations Manager at Muckross Park Hotel & Spa, responded to this review, 30 July 2012
Dear Past Guest

Thank you for your comments regarding your stay with us in April.

Your comments regarding the staff team provide great encouragment, as we strive to ensure our guests receive excellent service at all times.

I am delighted that you enjoyed your room, the hotel was completely refurbished in 2007, reflected throughout the hotel.

I have passed on your compliments to our team of Chefs, who work extremely hard in providing our guests with dishes sourced from the very best of local produce.

I'm delighted to read that you enjoyed the Cloisters Spa, which all of our guests have complimentary access to.

We look forward to welcoming you back to Muckross in the future.
Kind Regards
Geraldine O Neill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Muckross Park Hotel & Spa

Property: Muckross Park Hotel & Spa
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Killarney
#13 Luxury Hotel in Killarney
#14 Business Hotel in Killarney
#19 Romantic Hotel in Killarney
#22 Family Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Muckross Park Hotel & Spa 5*
Number of rooms: 70
Official Description (provided by the hotel):
Excellence surrounded by beauty - Muckross Park Hotel & Spa is uniquely located in Killarney's majestic National Park with magnificent mountains and lakes close by. The hotel is home to the renowned Spa at Muckross. Elegant, luxurious guestrooms and suites, award winning Yew Tree Restaurant and Monk's Lounge. The hotel has superb guest services and makes for a truly memorable hotel experience. ... more   less 
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Also Known As:
Muckross Park Hotel And Cloisters Spa
Muckross Park Hotel & Cloisters Killarney

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