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“Definately worth coming to visit.”
Review of Arbutus Hotel

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Arbutus Hotel
Ranked #14 of 38 Hotels in Killarney
Certificate of Excellence
Reviewed 10 July 2011

A very hospitable and luxurious hotel. The staff were friendly and accomodating and helpful when it came to directions.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank EZPerson551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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957 - 963 of 1,480 reviews

Reviewed 6 July 2011

Nice older hotel in the center of town. Good value and very large rooms. If you want in-room wifi specify it at booking or check-in as it doesn't cover all rooms.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank Bradley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

ers-nc,

Thank you for choosing to stay with us and your trip advisor review is greatly valued. As you say we are an older hotel (200 years approx) in the centre of town and with that come the difficulty of ensuring a strong WI Fi signal in all of the building, which we are endeavouring to rectify. However like you so rightly say, if WI FI is a requirement of a guest then please ask at reception and we will ensure a room is allocated with good signal.

We trust you enjoyed your trip and hope to see you again.

Sean and the Team.

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Reviewed 4 July 2011

Four of us (2 couples) stayed at the Arbutus Hotel in Killarney for three nights from 26th to 29th June 2011. The hotel has an olde world charm and is family owned. We were very impressed by the friendliness of the reception and dining room staff who genuinely tried to help us during our stay. We were even offered complimentary tea and scones when we checked into the hotel. The following morning, they offered to prepare packed lunches for us to take on our tour of the "Ring of Kerry".

The rooms were spacious and bright. The food was excellent with both meat and fish dishes reasonably priced.
.
We were also surprised and delighted to be questioned several times by a charming elderly lady about our stay and how we were being treated in the hotel. She was one of the Owners of the hotel which has been in her family for several generations. She still takes a keen interest in what is happening in the hotel.

The hotel is centrally located and is a perfect base for touring Cork and Kerry as well as being within walking distance of the many shops, restaurants and pubs in the town itself..

Room Tip: Try to get a room at the rear of the hotel.
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  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank shayhynes101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

shayhynes101,

Your glowing review is very much appreciated; I am glad you found your stay such good value and received excellent service from our team. The hotel has indeed been in our family for three generations and the lady you refer to is my mother Norrie, who takes a very keen and active interest in all that goes on here.

I am delighted you found the food to be of high standard as we pride ourselves on the quality of our freshly cooked produce and bake our own bread, scones and ginger cake daily.

I will pass on your lovely comments to the staff and as you say Killarney is a perfect base for touring Cork and Kerry so I trust we can welcome you back in the near future.

Slán

Sean and all at the Arbutus.

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Reviewed 4 July 2011

A hotel with atmosphere, style and professional staff. Our stay was perfect. All what we asked for was solved in a minute and with a smile. We strongly recommend you to stay at this hotel and please, say hello to Betty at the breakfast from us.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank UER57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 15 July 2011

UER57,

Many thanks for your succinct but informative review. It is lovely to have the hotel summed up in a nutshell – “atmosphere, style and professional staff”

I will of course be only too pleased to pass on your greeting to Betty.

Thank you for choosing to stay at the Arbutus and greatly appreciate your high recommendations.

Slán

Seán

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Reviewed 4 July 2011

This is an old style hotel. Decor could be improved slightly. But it is clean and beds are really comfortable. I stayed here with my mother for the weekend. Location is perfect, you are right in the town. When we wanted to go further reception would have a taxi within minutes. All staff we dealt with were excellent, housekeeping, reception & breakfast was superb. Customer service would be 10/10.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
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Thank Leona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Manager at Arbutus Hotel, responded to this reviewResponded 15 July 2011

Leonafarrell,

Thank you for your recent stay and I am delighted to hear “You’ll be back”. I am pleased you enjoyed your visit with your mother and found it comfortable and the location so convenient.

It is wonderful that you rate our customer service 10/10 as this is what we always strive for and more. I will be happy to pass your complimentary comments to the Arbutus team.

Slán

Seán

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Reviewed 4 July 2011

My partner and I stayed at the Arbutus late June into Early July 2011. We could not have been happier with the quality and service provided at the arbutus by it's staff and owners. The rooms are fastidiously maintained and exceptionally clean and the breakfasts and meals are first class.It is within walking distance to most attractions and has it's own parking. We wouldn't hesitate to recommend this fine hotel and all it has to offer.
J Stowe Sydney Australia

  • Stayed: July 2011, travelled as a couple
    • Value
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1  Thank Jamiestowe01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2011

Happiness exudes from all those that look after you at this peaceful hotel! It began with a very prompt email response from Michelle, when I enquired about parking. We were immediately treated to coffee, scones and ginger bread in the lounge on our arrival, as we had driven from Kerry Airport at a very early hour (Due to a certain air carrier's interesting timetable out of London!).
Our room was made available by 11am and was a wonder to behold, as if from an earlier time. A king size double bed filled one half of the suite, and through an arch we were amazed to find a chaise lounge, two arm chairs with table and also a writing table and chair. All this beautiful antique furniture was finished in an opulent golden fabric to compliment the ruby red carpet. The large bathroom contained a walk-in shower cubical in addition to the bath - all this was most unexpected for the modest price for bed and breakfast - four nights to celebrate my wife's birthday.
I would like to compliment Betty for her kind attention at breakfast each morning as she greeted us from room 229 and presented us with a wonderful range of food in the restaurant - the antidote to the previous evening's Guinness!
We were recommended to visit the Arbutus Hotel by our son, who is well traveled on business and we were not disappointed - nor will you be, to be sure.

  • Stayed: June 2011, travelled as a couple
    • Value
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1  Thank kuredu140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arbutus Hotel

Address: Arbutus Hotel College Street | Killarney Town centre, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Business Hotel in Killarney
#6 Romantic Hotel in Killarney
#6 Family Hotel in Killarney
#12 Luxury Hotel in Killarney
Price Range: £69 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbutus Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Arbutus is one of Killarney's true original hotels. Located in the town centre it is a historic, family run hotel -The Arbutus is best described as a Country House Manor in the heart of Killarney . Whilst small, it has the luxurious accommodation and service expected from a larger hotel, with the advantage of all the personal attention and discretion that a smaller property can offer. Location, service, knowledge and comfort. It is often described by guests as a home away from home. We look forward to the opportunity of making you feel at home ... more   less 
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Also Known As:
Arbutus Hotel Killarney

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