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“Great Welcome, great hotel, great location”
Review of Arbutus Hotel

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Arbutus Hotel
Ranked #13 of 38 Hotels in Killarney
Certificate of Excellence
Reviewed 12 July 2011

We stayed at this hotel for a wedding in May, the staff were wonderfull and very friendly. The facilities were great, the food was excellent. I could not recommend the hotel enough for family or for couples.
Wonderfully authentic rooms, coupled with a great location, the hotel has everything you need in a hotel.

Gerard and Majella Culley

  • Stayed: May 2011, travelled as a couple
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Thank GerCulley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

Gerard,

Thank you for taking the time to post such a complimentary review and we are pleased that you feel confident to recommend us to others. We are delighted you enjoyed your stay with us and hope that it added to the pleasure of the wonderful occasion of a wedding.

We look forward to welcoming you back to the Arbutus in the near future.

Slán

Seán

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966 - 972 of 1,496 reviews

Reviewed 11 July 2011

Just come back from a lovely week-end in Killarney stayed in the Arbutus Hotel with a ladies group. The hotel was lovely the staff could'nt do enough for you and were so helpful in guiding us to different attractions better than any tour guide! We met Betty at breakfast each morning who was so nice and always with a smile, breakfast was fab set us up for the day. This is a family run hotel and it shows, keep up the good work. Will definately be back.
Mick + Mary

  • Stayed: July 2011, travelled on business
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Thank hawkshill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

Hawkshill,

So pleased to hear you had such a wonderful weekend in Killarney. Our team at the Arbutus are only too delighted to share their knowledge of local attractions with you, as we know your time is valuable and you can make the most of your visit.

I will pass on your kind comments to Betty; it will make her smile even more!

Thank you for your kind comments, we look forward to seeing you again soon.
Seán and Family

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Reviewed 11 July 2011

A small, intimate, family-run hotel. We were delighted to get accommodation in the centre of Killarney and we were surprised with the personal and excellent service that we received from all staff at the hotel. Betty, the waitress, at our breakfast serving was so patient and helpful and also, for a major change, everything was freshly cooked and the maple syrup was real! We stayed for two nights and used three bedrooms, all of which were of a high standard.

Room Tip: The rooms have an old wordly feel
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  • Stayed: July 2011, travelled with family
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Thank Iarlath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

Iarlath,

Thank you very much for your recent stay and also taking the time to write a review. I am pleased that you and your family enjoyed the Arbutus hospitality and our home cooked breakfasts. We pride ourselves on freshly cooked, quality produce and REAL maple syrup!

We hope to see you and the family back in Killarney soon.

Slan,

Seán and all the team at the Arbutus.

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Reviewed 10 July 2011

We were a group of friends walking the Kerry Way. Our first night was booked at the Arbutus but many of us got seriously delayed by flight cancellations. The hotel gave us a great welcome when we finally arrived and keep the dining room open for dinner. We loved this hotel. It is very comfortable and the hospitality is superb. Try the Irish Stew, it's delicious. Our rooms were very comfortable, the breakfast superb and carefully served by the tireless Betty who had stayed on to look after us at the late dinner. The picnic lunch they prepared was the best of our 8 day trip. Totally recommended.

  • Stayed: June 2011, travelled with friends
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Thank SandyLDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

thespider10,

Thank you very much, we really appreciate your kind comments but most of all we a pleased you were made to feel comfortable and well rested as travelling and walking can be very tiresome. Kerry is a walker’s paradise and we are always delighted to offer our hospitality to those discovering our magical flora and fauna.

Glad you enjoyed the packed lunch, it was our pleasure.

Would love to see you back at the Arbutus in the future

Seán and the crew.

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Reviewed 10 July 2011

A very hospitable and luxurious hotel. The staff were friendly and accomodating and helpful when it came to directions.

  • Stayed: July 2011
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Thank EZPerson551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

Nice older hotel in the center of town. Good value and very large rooms. If you want in-room wifi specify it at booking or check-in as it doesn't cover all rooms.

  • Stayed: July 2011, travelled as a couple
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Thank Bradley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

ers-nc,

Thank you for choosing to stay with us and your trip advisor review is greatly valued. As you say we are an older hotel (200 years approx) in the centre of town and with that come the difficulty of ensuring a strong WI Fi signal in all of the building, which we are endeavouring to rectify. However like you so rightly say, if WI FI is a requirement of a guest then please ask at reception and we will ensure a room is allocated with good signal.

We trust you enjoyed your trip and hope to see you again.

Sean and the Team.

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Reviewed 4 July 2011

Four of us (2 couples) stayed at the Arbutus Hotel in Killarney for three nights from 26th to 29th June 2011. The hotel has an olde world charm and is family owned. We were very impressed by the friendliness of the reception and dining room staff who genuinely tried to help us during our stay. We were even offered complimentary tea and scones when we checked into the hotel. The following morning, they offered to prepare packed lunches for us to take on our tour of the "Ring of Kerry".

The rooms were spacious and bright. The food was excellent with both meat and fish dishes reasonably priced.
.
We were also surprised and delighted to be questioned several times by a charming elderly lady about our stay and how we were being treated in the hotel. She was one of the Owners of the hotel which has been in her family for several generations. She still takes a keen interest in what is happening in the hotel.

The hotel is centrally located and is a perfect base for touring Cork and Kerry as well as being within walking distance of the many shops, restaurants and pubs in the town itself..

Room Tip: Try to get a room at the rear of the hotel.
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  • Stayed: June 2011, travelled as a couple
    • Value
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Thank shayhynes101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this reviewResponded 14 July 2011

shayhynes101,

Your glowing review is very much appreciated; I am glad you found your stay such good value and received excellent service from our team. The hotel has indeed been in our family for three generations and the lady you refer to is my mother Norrie, who takes a very keen and active interest in all that goes on here.

I am delighted you found the food to be of high standard as we pride ourselves on the quality of our freshly cooked produce and bake our own bread, scones and ginger cake daily.

I will pass on your lovely comments to the staff and as you say Killarney is a perfect base for touring Cork and Kerry so I trust we can welcome you back in the near future.

Slán

Sean and all at the Arbutus.

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Additional Information about Arbutus Hotel

Address: Arbutus Hotel College Street | Killarney Town centre, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Romantic Hotel in Killarney
#6 Family Hotel in Killarney
#6 Business Hotel in Killarney
#12 Luxury Hotel in Killarney
Price Range: £91 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbutus Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Arbutus is one of Killarney's true original hotels. Located in the town centre it is a historic, family run hotel -The Arbutus is best described as a Country House Manor in the heart of Killarney . Whilst small, it has the luxurious accommodation and service expected from a larger hotel, with the advantage of all the personal attention and discretion that a smaller property can offer. Location, service, knowledge and comfort. It is often described by guests as a home away from home. We look forward to the opportunity of making you feel at home ... more   less 
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Also Known As:
Arbutus Hotel Killarney

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