This was my second time back to the Arbutus and it was perfect. I can easily say this is the best hotel I have ever stayed in, and I have stayed in many. This is the only hotel I would ever consider staying in, in Killarney and only wished they had hotels elsewhere.
The staff is warm, friendly and incredably helpfull. Five minutes into my stay I felt like they were family, no kidding. On my first visit they welcomed me by name to Ireland when I walked in the door, they did the same this visit. They go out of their way to help you. For example, I wanted to go see the house in which my grandmother was raised as a child. I had no clue where it was. On my first visit, they set me up with a driver, who was able to find the house. On my second visit, they arranged for the driver prior to my arrival and had the plans set so that I could take my brother. Wow! The staff has worked there for years. They are lovely. They are unintrusive, but right there for you!
Bette in the dining room, greets you every morning with a warm smile and is eager to give you the best Irish breakfast and service. We love Bette! Ina at the front desk helped me prior to my stay and on my last visit with the driver and questions about Killarney. She is on top of the details and paperwork. Check in and check out is quick and smooth. Sean the manager, is a real gentleman, also offering advice and is more than happy to help with anything you need during your stay including tours of the hotel. He is out with the guests. I have stayed in well over 100 hotels and never met a manager. It was a pleasure to meet Sean and tell him what a great job both he and his staff does.
The hotel itself is immaculate. There is no dust, hair, fingerprint to be found. Everything sparkles and shines. The rooms are large and warm! There is an individual control over the temperature in the room. There are plenty of chairs in the room and the bathrooms are modern and large. The water is hot for long periods of time and the toilets flush! Huge for hotels in Ireland. In many I was taking a cold shower and had to flush several times.
The hotel is quiet, despite being in the town. I never heard noise from the outside. It is an easy walk to everything. There is great Irish music in the hotel itself and right down the block. The food in the hotel is superb and the staff will suggest other places to go as well, which are also terrific.
Free advice. Go to Dingle! The hotel can arrange for a driver. Ask for Sean. The scenery is gorgeous and not yet a big tourist destination in comparison to the Ring of Kerry, but just as spectacular. See picture below.
I wish every hotel I stayed in was like the Arbutus. I am only disappointed they are so far away because I love staying there! The personal attention, charming, clean, warm, large, comfortable rooms, and the wonderfull staff make this hotel a truly special place to stay. Treat yourself, you will not be disappointed!
- Official Description (provided by the hotel):
- The Arbutus is one of Killarney's true original hotels. Located in the town centre it is a historic, family run hotel -The Arbutus is best described as a Country House Manor in the heart of Killarney . Whilst small, it has the luxurious accommodation and service expected from a larger hotel, with the advantage of all the personal attention and discretion that a smaller property can offer. Location, service, knowledge and comfort. It is often described by guests as a home away from home. We look forward to the opportunity of making you feel at home ... more less
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- Also Known As:
- Arbutus Hotel Killarney