When we arrived there was ample car parking spaces available. Check in was very efficient and friendly. The room was on the 4th floor and we had upgraded to a balcony room for an extra €10 per night. The room was spacious, bright and spotlessly clean. Everything in the room worked properly, lights, TV, sockets etc. The information booklet was very comprehensive and explained all about the services and facilities available in the hotel. The balcony overlooked the National Park, but also ovelooked the busy road.
We proceeded to dinner in the Flesk restaurant, which I have to admit was very disappointing. The dining room reminded me of a large bright cafe type venue. There was nothing intimate about the dining experience. I realise that this hotel primarily caters for families but they need to provide a more intimate dining experience for couples. The food was not good and was very assembly line produced. It was edible but nothing to write home about, we did not return. The entertainment facilities are fantastic. We would usually never stay around the hotel in the evening, but there was no need to go out. In the ballroom there was a Garth Brooks tribute band, in the bar was a terrific band until midnight. Then onto the residents bar and another good singer until 2am. Full marks on the in house entertainment.
The next morning we awoke early to the sound of Coaches in the car park below. There were four large (55 seater) coaches picking up passengers and heading off from the hotel. Luggage and loud voices on the go before 8:00am. It was only then that we noticed the large sliding door onto the balcony was single glazed. This is very poor compared with the high standard of the rest of the room, these balcony doors need ugrading to double glazed units, road noise can also be heard.
Breakfast was very good with a fine selection of cereals, juices, fruit and hot food in plentiful amounts. We then walked into Killarney, this stroll took us 20 minutes but you could do it in 15 minutes if you picked up the pace. Killarney is a gem of a town with lots to see and do. Always busy and bustling with tourists.
Back to the hotel and the leisure facilities are also very good. Later that evening we dined at their ODs Restaurant and although the food was better the venue has no real atmosphere and was not comfortable or suited to couples. The night time entertainment was also good on that evening and the over all stay at Gleneagles was very pleasant. The staff are very friendly and helpful. The hotel needs to address a few issues, noise in balcony bedrooms, dining facilities and venues, a in room fridge would be nice. I would stay here again but in a quiet room.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
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- Also Known As:
- Gleneagle Hotel Killarney