We stayed in the so-called 4 Star apartments. Looks great on the advertisement - I've stayed in better cheap student accomodation. The first apartment we were in smelt of smoke and beer, cheap lino tiles on the floors, windows that open with ease outwards (nightmare with the kids), poor noise insulation between apartments, phones that don't work, showers that need the sink taps surned on to get pressure, no bath, warm water in the cold water taps, chaos in the corridors at night with teenage kids on the loose, camper vans in the car park, overflowing food bins in the car park from the hotel, kids club that is more like mass babysitting with teenagers simply standing around watching the kids. When we complained they moved us straight away which was good. The newer apartments are better equipped and clean but the chaos in the corridors at night and the poor noise insulation was the same. The security had no impact in trying to stop them. The Hotel itself is old and beyond a makeover, the bar stinks like an old 1970s lounge, the corridors have torn carpet stuck with duct tape, the shabby walkway to the pool has leaks in the roof that they don't even bother putting a bucket under. If you are a family looking for a relaxing break with your kids in nice apartments with good kids facilities - Stay Away. On complaining we had our entire week refunded in full but our holiday was ruined.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
- Reservation Options:
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- Also Known As:
- Gleneagle Hotel Killarney