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“Quaint Hotel”
Review of Killarney Royal

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Killarney Royal
Ranked #12 of 38 Hotels in Killarney
Certificate of Excellence
Woodbury, New Jersey
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Quaint Hotel”
Reviewed 23 July 2014

We were a little disappointed in our rooms. This was supposed to be a top rated hotel and we expected more. Although the front desk staff and bell men were terrific, it didn't make up for the rooms. Compared to the other hotels on the trip, this was not up to our expectations.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 3 September 2014
Dear JackandDee

Thank you for sharing your review of the Killarney Royal here on Trip-Advisor. Guest feedback is very important to us, as it allows us to continuously improve our service and standard.

I am not quite sure what other hotels you have stayed at that you are comparing us to but we are a exclusive boutique 4 Star Style Hotel with 32 bedrooms in the heart of Killarney.
The hotel still retains an elegant period style that is appropriate to its age and to the design of the building.

I am glad to hear that once again another guest got to experience the staff at the Killarney Royal; they are a true credit to the hotel.

If you would like to contact me directly to discuss this further I would be more than happy to hear you feedback in full detail.

Thank you once again for your review.

Regards
Bryan Scally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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960 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
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  • Russian first
  • Spanish first
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English first
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 July 2014 via mobile

Stayed here for our third night in the area. A classic older hotel that has much character. Bed big and comfy, good pillows. The restaurant had a very good breakfast. Location is fantastic- close to shopping and the heart of Killarney. Being older, there is a need to modernize some aspects ( creaking floors, sound proofing to halls- but indeed a minor concern!)

Overall- quite enjoyable !

Stayed July 2014
Helpful?
Thank tim l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 3 September 2014
Dear Tim l

I am glad to hear that you had a "pleasant" stay at the Killarney Royal Hotel. We thrive to ensure all our guest have a pleasant and comfortable stay with us.

Yes you are right we are an older hotel and we are constantly refreshing the look of the hotel with the highest quality of materials are used so that hotel still retains an elegant period style that is appropriate to its age and to the design of the building.

I am glad you enjoyed the ambiance at the Killarney Royal and found the room comfortable.

I look forward to welcoming you back to the Killarney Royal Hotel

Regards
Bryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dublin
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

This hotel is in an excellent position near to train and bus stations and also to the myriad of night life that Killarney has to offer. The service was amazing - every single member of staff was so helpful and competent that it would be impossible to single out any one of them. The cleanliness was faultless combined with a totally relaxing environment. We were in this hotel for 3 days during a very busy period and never once were we aware of this. Well done everybody and thank you!

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank dowlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 25 August 2014
Dear Dowlas

What an outstanding review you have written about your stay at the royal hotel. It was a pleasure to read from start to finish.

The team at the Killarney is one of our best assets, and I am happy that you were able to avail of their expertise while you visited! They really go to all ends to make sure everyone has a super holiday experience. Your kind words have been passed onto all the staff.
I am delighted to read you found your stay totally relaxing as this is the most important aspect when you are on holidays.

We look forward to welcoming you back through the doors of the Killarney Royal once again.

Regards
Bryan Scally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aylesbury, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 July 2014 via mobile

We found this hotel searching for top hotels in Killarney on trip advisor. It looked good, but we were apprehensive because you just never know. Expectations were exceeded, comfortable and large rooms, clean, lovely staff with great service. We had 2 single rooms and a double, the singles were almost nicer than the double.
It's in an ideal central position, parking is fine in a public car park behind the hotel, also very close to the station if you come on public transport. Breakfast was perfectly cooked especially poached eggs, and again the service at breakfast was very friendly as well as efficient. Highly recommend it to anyone, and should we visit the area again we would definitely pick this hotel again. We also got a very favourable last minute rate but would still have been pleased had we spent more. Many thanks to the Killarney Royal.

Stayed July 2014
Helpful?
Thank danteandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 25 August 2014
Dear Danteandstam

Wow what a sparkling review I thank you for taking time to post about your experience at the Killarney Royal Hotel It was a pleasure to read from beginning to end.
Thank you for such wonderful comments on our location, staff, and food. Your feedback is very important to us.

The team at the Killarney is one of our best assets, and I am happy that you were able to avail of their expertise while you visited! They really go to all ends to make sure everyone has a super holiday experience. Your kind words have been passed onto all the staff.

I am delighted to hear that you got a great deal but were so happy with the experience that you would have paid more.

Thank you once again for your review and for recommending the royal hotel.
We look forward to welcoming you back very soon

Best regards
Bryan Scally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
1 review
Reviewed 9 July 2014

We had a wonderful stay at the Killarney Royal. The property is very clean and well maintained. The staff is exceptional, a big shout out to John ( the night waiter) who got us off early with breakfast so we could make an early tee time. The service is outstanding, friendly and warm.
Look forward to returning to the Royal!

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 27 July 2014
Dear Tom W

Thank you very much for posting such a sparkling review here on TripAdvisor. It was a pleasure to read from beginning to end.
Thank you for such wonderful comments on our cleanliness, staff, decor and food. Your feedback is very important to us.

The team at the Killarney is one of our best assets, and I am happy that you were able to avail of their expertise while you visited! They really go to all ends to make sure everyone has a super holiday experience. Your kind words have been passed onto John and all the staff.

The best part of the review was reading that you are already looking forward to coming back and I am looking forward to welcoming you back through the doors of the Royal Hotel real soon.

Regards
Bryan Scally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia, Canada
1 review
Reviewed 7 July 2014

Older hotel with plenty of history, fixed up very nice and very clean. Our 4 nights in Killarney we really enjoyed, staff really went out of there way to make us feel welcome. Wether they were helping us with directions to the golf courses we played around the town or the service in the dining room or pub they were excellent. We had breakfast every morning and 3 evening meals and of coarse a few in the pub and all they did a very good job. Thanks again staff at Killarney Royal!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 27 July 2014
Dear John S

Thank you very much for posting such a wonderful review here on TripAdvisor. It was a pleasure to read from beginning to end.
Thank you for such wonderful comments on our location, staff, decor and food. Your feedback is very important to us.

The team at the Killarney is one of our best assets, and I am happy that you were able to avail of their expertise while you visited! They really go to all ends to make sure everyone has a super holiday experience. Your kind words have been passed onto all the staff.

I am glad we gave you a bucket load of Irish memories before you returned to Canada.
I look forward to welcoming you back to the Killarney Royal very soon

Regards
Bryan Scally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elgin
Level Contributor
209 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 1 July 2014

Our stay in Killarney Royal was nice. The parking area is just across the street, it was hard to find at first but convenient once we found it. It's an older hotel, which gave it a lot of charm. However, you could tell it's age in the room especially in the bathroom. Also, our room was next to the laundry room and it was kind of loud in the afternoon. The staff were all very friendly and helpful.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bethany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarneyroyal, General Manager at Killarney Royal, responded to this review, 27 July 2014
Dear Bethany S
Thank you for your review on tripadvisor.
I am glad to hear that you had a "pleasant" stay at the Killarney Royal Hotel. We thrive to ensure all our guest have a pleasant and comfortable stay with us.

Yes you are right we are an older hotel and we are constantly refreshing the look of the hotel with the highest quality of materials are used so that hotel still retains an elegant period style that is appropriate to its age and to the design of the building.

I am glad you enjoyed the staff at the Killarney Royal they are a true assist to the hotel with many long standing members.

I look forward to welcoming you back to the Killarney Royal Hotel

Regards
Bryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Killarney Royal

Property: Killarney Royal
Address: College Street, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Killarney
#5 Romantic Hotel in Killarney
#11 Luxury Hotel in Killarney
#18 Business Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Killarney Royal 4*
Number of rooms: 32
Official Description (provided by the hotel):
Killarney Royal Hotel is a 4 star luxury property. It is a family run property with 32 individually designed bedrooms. It is located 2 minutes walk from the town centre, railway and bus station. The Killarney Royal Team are with the Scally family for many years and deliver service with pride and passion. It would be our pleasure to welcome you to your 'home away from home'. ... more   less 
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Also Known As:
Killarney Royal Hotel Killarney
Royal Hotel Killarney

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