I booked this as a shortbreak when travelling around Cork & Kerry with my wife.
I was a bit hesitant at first based on the previous reviews, but must admit, either I was very lucky, or peoples expectations are too high. We had a great stay and will be back again in September for my cousins wedding.
I Booked directly with the hotel after seeing their rates on a website. I actually got a better price on the room than the website from contacting them directly.
We arrived early and were swifly and politely checked in by the receptionist. Room was just what we needed, clean and comfortable. We had a big lunch when wandering round the town, so only opted for some food in the bar later that evening. The food was tasty and service was again attentive and friendly. There was a function taking place, but this did not affect us, and actually added to the atmosphere.
Breakfast was a great selection and just what we needed to start the day. We were kindly allowed to check out slightly later than normal, as we were meeting friends that afternoon and didn't want to roam around anymore as the weather was too chilly.
Overall, we had a great stay, from arrival, to our late check out and found the staff there to be accommodating and friendly and we would recommend it. Whether there has been a change in staff or not, none of the previous issues were witnessed by us and we were glad we took a chance.
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