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“Excellent hotel at a reasonable price”

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Riverside Hotel Killarney
Ranked #25 of 38 Hotels in Killarney
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Excellent hotel at a reasonable price”
Reviewed 4 September 2013

We stayed 2 nights here recently and it was a great place to stay.

The room was spacious, clean and the bed was very comfortable. The lobby area has a big lounge, and a nice bar. Plenty of parking.

The breakfast was substantial with a great selection of continental and hot, and the chance to tailor your Full Irish breakfast to your wishes - great for fusspots like me!

The staff are extremely friendly and helpful. I cannot speak highly enough of them! When we arrived from our long journey they kindly let us check in early. My husband was very poorly, and they went out of their way to help. From providing a fan to help keep him cool to getting us a quicker boiling kettle. The housekeeping lady was so kind and thoughtful.
We left our do not disturb sign on all day and they left fresh towels, soap, toilet roll outside our room for us. Which was very much appreciated.

Room service was quick and reasonable.

We were very grateful that the Wi-Fi was complimentary, my only slight issue with it was that it cut out quite a bit and was a bit temperamental, so I ended up using 3G by mistake which has proved costly, but my own fault really. Great to have free Wi-Fi though!

Above all, I would definitely recommend staying here, its a great hotel and an excellent base for exploring Killarney and the national park. The town is only 10-15minutes walk up a straight road, and the hotel is so convenient for driving off along the Ring of Kerry.

A great place to stay!

  • Stayed August 2013, travelled with family
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Helpful?
Thank hezel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,266 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 September 2013

Restaurant manager and christy particularly helpful and efficient.
The hotel reception staff were friendly and welcoming
The information given on booking was relevant . The food well presented and delicious.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank igauld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry
Level 2 Contributor
5 reviews
Reviewed 23 August 2013

Had a great experience here. Staff was very friendly and the hotel was fab. Rooms were lovely and clean, just what you expect and as other reviewers have said, I found the bed very comfortable. Breakfast was delicious and I only wish I had had the time to experience the spa. Will definitely be staying here again.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sineadlong69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Riverside Hotel Killarney, responded to this review, 24 August 2013
Dear Guest,

Thank you very much for taking the time to write such a positive review. We appreciate all our good reviews; it’s great to see our hard work appreciated by the most important person, you, the guest. We will look forward to welcoming you back hopefully in the near future and we will try to make your next stay even better than the last.

We look forward to seeing you again soon,

Kind Regards,

Chris Chandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 5 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 August 2013

Hotel meets 4-star expectations in terms of room & amenities... bed was very comfortable, (with greater sleep quality than the 5 star hotel we stayed at in Dublin earlier)

Service staff especially at the front desk were exceptional. There were 2 ladies (unfortunately I cannot remember their names but they worked the morning shift on Aug 10 & 11) who were most obliging and helpful even when we wanted to move shortly after checking in , when we felt it may be noisy as the rooms face carparks and are without air-conditioning. They helped check for alternative hotels - as it was the peak season, several hotels were full , so we stayed. Stay turned out to be fine

Room Tip: All rooms face carparks .... but avoid the ones that face the delivery entrance and rubbish dumpster...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank paulinecheah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Riverside Hotel Killarney, responded to this review, 24 August 2013
Dear Guest,

Thank you very much for taking the time to write such a positive review. We are very proud of the team of staff members we have here at the hotel, especially at the reception desk. They are the first impression the guest is given of the hotel and it is a good one. The two ladies were Ciara and Danielle and ill be sure to pass along your review to them.

We look forward to seeing you again soon,

Kind Regards,

Chris Chandler
General Manager
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Cork, Ireland
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 August 2013

I can honestly say that I really love staying in the Riverside in Killarney, it is so near the town and an excuse to walk in and out of the town. The staff are very friendly and helful..The breakfasts are lovely but there could be more choice. Meals are lovely.. The only disadvantage about the hotel is that their is no leisure centre and I think that is what it really needs it. I am looking forward to another trip to the Riverside in the Autumn. Claire

Room Tip: There is no seimming pool.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank claire d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Riverside Hotel Killarney, responded to this review, 22 August 2013
Dear Guest,

Thank you very much for taking the time to write such a positive review. And thank you for your kind words about the staff, it really is the people that make the hotel what it is and it always pleases me to see that other people notice. Please let us know at the hotel when you intend to return so we can do our best to make your next stay even better than the last.

We look forward to seeing you again soon,

Kind Regards,

Chris Chandler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaillimh, Galway, Ireland
2 reviews
Reviewed 21 August 2013

We stayed for an overnight at the last minute and were very surprised at the standard and quality of the location and the professionalism of the staff, upon arrival the lobby was welcoming and the receptionist was most helpful and courteous.The room was tastefully decorated and the bed was comfortable and clean. The room was of a good standard throughout. Breakfast was very tasty with table service and a good selection of buffet cereals and juices, asking the server for a Gluten free breakfast was no problem and they even had gluten free bread. Overall this hotel was a good experience and I would recommend it to friends and I definitely would stay there again

  • Stayed August 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Riverside Hotel Killarney, responded to this review, 22 August 2013
Dear Guest,

Thank you very much for taking the time to write such a positive review. W are very proud of the team of staff members we have here at the hotel, they are always in great spirits and that seems to rub off on the guests so its always nice to have them acknowledged for it. Please don’t hesitate to contact the hotel should you wish to and let us know we you are a return guest so we can make the next trip as good if not better than this.

We look forward to seeing you again soon,

Kind Regards,

Chris Chandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2013

I stayed here for 2 nights in the middle of August 2013. I must say I was very satified with every aspect of the hotel. The hotel reception is very big and clean and the people on thr reception were lovely. There were 5 of us on the trip so we got a double room and a triple room. I stayed in the triple room which was very spacious and comfortable. We expected to be given a double bed and a single bed but were pleasently surprised to find a double and 2 singles! The double room was lovely also. The bathroom was very clean and our room was cleaned daily. The only small problem which I had was that breakfast wasn't added into the price of our room and being a group of students we are very money conscious. We walked into Killarney town itself every morning instead which was fine seen as the town is so close. I would definitely reccommend this hotel to a friend or family member and would stay here again if I was returning to Killarney.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Riverside Hotel Killarney, responded to this review, 21 August 2013
Dear Guest,

Thank you very much for taking the time to write such a positive review. We try our best to ensure that each and every guest has the most enjoyable stay possible. I will be sure to pass your comments on to all the staff; I know they will appreciate it.

I’m sorry your breakfast wasn't included; sometimes when it is booked online our guests are not clear what is included in the package. If you do decide to stay with us again please ring our own reservations department; we do great rates for return guests and will be clear on what the package includes.

We look forward to seeing you again soon,

Kind Regards,

Chris Chandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riverside Hotel Killarney

Property: Riverside Hotel Killarney
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Killarney
#9 Spa Hotel in Killarney
#18 Family Hotel in Killarney
#22 Romantic Hotel in Killarney
#23 Luxury Hotel in Killarney
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riverside Hotel Killarney 4*
Number of rooms: 69
Official Description (provided by the hotel):
Adjacent to the Flesk River, the Killarney Riverside Hotel is a Four star Boutique style hotel located on the Muckross Road (near the INEC), a 10 minute walk from Killarney town centre. Our Bedroom Accommodation is of a 4 star standard with phone, TV, hairdryer, tea/coffee tray, complimentary Wi-Fi internet access and a 24 hour room service menu. The hotel is also a perfect base for golf, fishing, horse riding, touring County Kerry's many scenic attractions and a host of other outdoor activities in Kerry. ... more   less 
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Also Known As:
Killarney Riverside Hotel

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