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“Very good value”

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Riverside Hotel Killarney
Ranked #23 of 38 Hotels in Killarney
Certificate of Excellence
Cork
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good value”
Reviewed 13 October 2008

Recently stayed in this hotel. Hotel deal we got was exceptional. It included 1 night B & B plus dinner for €56. Staff were very friendly and food was very good, however, for dinner quantities were too much. Room was clean, however, there was a smell of dampness and smoke from the room (these rooms are located right of reception near toilets. If staying again would request another room

  • Liked — Value
  • Disliked — Room clean but musty smell
  • Stayed October 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Hotel-Evaluation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,217 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Las Vegas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2008

This hotel was very nice. The pub was lovely and I was very pleased to have my best meal while in Ireland there(as a vegetarian, my options were limited). The quality that stands out the most was the exceptional customer service we received from the staff. It was the best we encountered during our entire trip in Europe, even far surpassing our "4 star" hotel in Paris. Alana, Danielle and Celina did a wonderful job assisting us in our needs as tourists, always with a smile! Our only complaint is that there was no ventilation in the room (it was always damp and a bit chilly). This may be what to expect in Ireland but I feel the quality of the hotel and staff made up for it.

Stayed September 2008
Helpful?
1 Thank MatthewKennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2008

The Riverside was a brilliant hotel and we really enjoyed our stay. We have nothing to complain about and would recommend this hotel to anyone. We would like to send our special thanks to Gearoid Murphy, duty manager, who fed the six pensioners on Saturday night...........Mary O'Callaghan

  • Liked — staff
  • Disliked — nothing
  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 September 2008

We stayed at the Riverside Hotel for 2 nights, whilst we spent a weekend exploring the Ring of Kerry and surrounding areas.

The rooms were well sized, clean and very comfortable. The bathroom had a good shower, although the lack of a fan always irks me in European hotels. The beds were very comfortable and the room in general suited our purpose perfectly. The location of the hotel looks far away from town on a map, but in truth is only about a 10-15 minute walk to town .

The breakfast was outstanding - there is a small selection of cereals/croissants/juices etc on display, and you may also order from a hot menu - things like eggs, pancakes, irish breakfast. I could not fault the breakfast, and the waiting staff were very friendly and accommodating as well.

In fact all staff that I encountered at the hotel were very professional and super helpful. They even let me watch a rugby game in the bar that would have been of no interest to anyone else (being a Tri-Nations game).

The deal that we had was exceptional (something like 129euro per room per night including breakfast) and I would jump at the chance to stay at an irish hotel of this calibre for that price anytime.

  • Liked — Breakfast
  • Disliked — Nothing was 'unlikeable'
  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoldieinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2008

We randomly selected the hotel and were very pleased from the moment we walked into the spacious lobby - the spotless condition of everything speaks highly both of management and maintenance staff. Danielle on reception was most pleasant, attentive and efficient. While waiting in the lobby I had several opportunities to listen to her most patient management of the concerns of guests from Germany, France and England plus handle both walk-in and phone enquiries - she is very capable and her gentle, low-key approach is a delight - AND she was on duty both late at night and first thing the next morning. Breakfast was excellent - the buffet alone would be fine but the other available selections were icing on the cake. I've never had such good table-service as provided by Jane.
We are happy to highly recommend this hotel to travellers. We also thought it great value.

  • Liked — The spotless condition of the entire hotel
  • Disliked — The single Internet access in the lobby.
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank SeamusVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveller
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2008

I travel a lot for work and had the pleasure of staying in the Riverside Hotel last week. I arrived late and even though the restaurant had taken last orders the staff contacted the kitchen and I received a beautiful meal in my room. I found the hotel very comfortable and my room and particularly the bathroom ( I always rate a hotel by the cleanliness of the bathroom) was spotless. The Wi-Fi was excellent and free which is a big bonus and works well in the room and in the public areas and enabled me to go and have a drink in the bar while catching up on some work. I had a lovely breakfast the following day and was checked out very quickly. I will definately be back.

  • Stayed September 2008, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank kkkkkmmmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kinsale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2008

My boyfriend and I stayed in Riverside in July for a Sunday night and it was absolutely lovely! Since it was a very quiet night for them we were upgraded to a suite, wich was one of the nicest rooms Ive stayed in ever. A big room with a big big bed, bathroom with seperate bathtub and shower, big flat screen tv and lovely interior details. The only downside was that the TV was too far from the bed and the sofa, so nothing to complain about really.

When we checked in the service was a bit strange. When we checked in the duty manager that was behind the desk told us that we should pay with our credit card directly "because that is how we always do it". Okay, sounded strange to me that has been working in quiet a few hotel receptions myself during the last few years, but not a problem. While we were waiting for the credit card to go through the machine another couple checked in with the receptionist next to us, and they asked if they could pay on check in. The receptionist said that they could if they wanted, but that is not how they usually do it. Was it because we were less than half their age? Anyway, we had a good laugh about it.

We had food in the bar, which was absolutely lovely. The service was very slow because they were greatly understaffed because of sickness, but it was well worth the wait.

The only bad thing with the whole stay were the lesiure facilities. Since the hotel doesn't have any of their own the guests are allowed to use next door Holliday Inns pool area to a cost of €7 per person if i remember correctly. Not worth the money at all, since the pool was very very small and boring and the locker rooms really disgusting and the lockers not working at all. But well, that was Holliday Inn, not Riverside.

  • Liked — The room was wonderful!
  • Disliked — The pool in Holliday Inn
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverside Hotel Killarney

Property: Riverside Hotel Killarney
Address: Muckross Road, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Killarney
#9 Spa Hotel in Killarney
#18 Family Hotel in Killarney
#21 Luxury Hotel in Killarney
#22 Romantic Hotel in Killarney
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riverside Hotel Killarney 4*
Number of rooms: 69
Official Description (provided by the hotel):
Adjacent to the Flesk River, the Killarney Riverside Hotel is a Four star Boutique style hotel located on the Muckross Road (near the INEC), a 10 minute walk from Killarney town centre. Our Bedroom Accommodation is of a 4 star standard with phone, TV, hairdryer, tea/coffee tray, complimentary Wi-Fi internet access and a 24 hour room service menu. The hotel is also a perfect base for golf, fishing, horse riding, touring County Kerry's many scenic attractions and a host of other outdoor activities in Kerry. ... more   less 
Reservation Options:
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Also Known As:
Killarney Riverside Hotel

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