Stayed here for an after Christmas break with the family and the one huge advantage with this hotel and our main reason for choosing it was they except dogs. On arrival out first impression was not good but in fairness it was not the hotels fault but they were having a wedding and there was children running riot thru the hotel, if
I had been here as a couple looking for a relaxing break I'd would have been horrified. The staff were trying to keep them quiet whilst we checked in but to no avail. The rooms we had were clean and perfect for what we needed, we did have to ring down for our cot tho and then the little things like someone to help with the bags upon departure would have been nice but everything had to be asked for which some people don't think is a issue but we do. Having said that we did miss the breakfast time on our last day and we were still accommodated even tho we were 30 mins late. The facilities are nice ie: swimming pool and steam room.but a really strong smell whilst in the pool gave us enough reason to leave it, not sure what it was.
But I wouldn't have put this as a 4 star hotel it's just as I said its the little things that make your visits memorable and this just hasn't got it. Sorry but just being honest it's lacking something. The bar was ok ,having said that the staff there could really do with a course on customer service, I know the weather was miserable but they didn't have to reflect it as well.
- Official Description (provided by the hotel):
- Located 5 minutes walk from Killarney Town the 4* Dromhall Hotel is an ideal base for all. Completely re-built in 2000 this family owned hotel offers guests deluxe guest rooms, choice of bars & restaurants plus private parking. All guests can avail of Club Sant Leisure Club and for sheer indulgence a visit to Zen Day Spa is a must. ... more less
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- Also Known As:
- Dromhall Hotel Killarney