I had booked a two night stay in this hotel with my girlfriend but after the first night we had to check out! There was a very large wedding on on the hotel when we arrived and without asking whether we were at the wedding the hotel gave us a room directly above the ball room. We could hear the music all night! The room was a good size, however, it was very dated and the walls were in dire need of a coat of paint, the bathroom was filthy as well and our toilet did not flush.
At 7:00 am we were woken up by the sound of furniture being dragged around the place, in setting up the room for breakfast they were shouting and dragging furniture each and every way. When I rang to ask what the noise was, I was told that it was just people checking out, I told the woman it had been going on for an hour, but she told me it was only going on for 10 minutes. The noise continued and I rang again, the same unhelpful member of staff answered and I then spoke to the manager who told me that he would walk the floors to establish what the issue was.
The noise continued and at this point we decided to check out. The only positive of the hotel is its manager. He was very apologetic and extremely understanding. I would not recommend that hotel to a soul and I hope that the manger moves to a hotel more suiting to his abilities.
This hotel was overpriced and is definitely not a 4*, it delivered 2* performance and a 2* room, romantic weekend ruined!
- Official Description (provided by the hotel):
- Located 5 minutes walk from Killarney Town the 4* Dromhall Hotel is an ideal base for all. Completely re-built in 2000 this family owned hotel offers guests deluxe guest rooms, choice of bars & restaurants plus private parking. All guests can avail of Club Sant Leisure Club and for sheer indulgence a visit to Zen Day Spa is a must. ... more less
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- Also Known As:
- Dromhall Hotel Killarney