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“The Good,The Bad AND Guly”

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Killarney Plaza Hotel and Spa
Ranked #19 of 38 Hotels in Killarney
Certificate of Excellence
Reviewed 3 October 2012

We have just arrived back from a wonderful weekend in Killarney which is possibly the most relaxing place in Ireland .The Plaza Hotel definitely not the 4 star as mentioned on the website and the photos are very misleading.The main restaurant was extremely poor. We booked into the restaurant on the last night of our stay thinking that it would finish our holiday on a good note, but it was very disappointing. Firstly as our polish waitress passed by our table our menus were thrown at us NO TIME FOR CHAT,WHICH I LOVE A CHAT.and the meal itself was just a basic I had heard so much positive about this hotel, and was delighted at the prospects to try it. On the upside the breakfast room is brighter, airier and fresher than the rest of the hotel, the food is very very average with the usual dirty teapots (you just cant beat a shiny teapot.... It is a very large hotel so felt impersonal and bit like an airport as alot of tours and coaches stay here. We did get a complimentary upgrade to a suite for our anniversary which was nice. The lady at check-out was very pleasant too and I really felt welcome in the hotel, Pool and facilities are all clean and well maintained. Staff everywhere were very pleasant..Thanks Conner

  • Stayed: October 2012, travelled as a couple
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5  Thank laim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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942 - 948 of 1,356 reviews

Reviewed 1 October 2012

Wow sometimes when you have stayed at a hotel in the past and then you return things have changed. Well not here still a wonderful hotel. The staff are amazing but especially in the Plaza Grill (Aoife, Lisa, Danirus and Tagdh are all excellent We did miss Kira who was back in school!) The bar manager Catherine went out of her way to assist the staff when it got busy! The hotel is in the middle of the action in Killarney and it easily reached. The hotel is clean and the food very very good however beware portions are EXTREMELY large. It would be nice to see smaller portions or more appetizers offered so that a smaller meal could be ordered. I can say after staying in other hotels in Killarney this is our favorite! The free parking garage is a huge benefit for those traveling by car. The only complaint we ever had was all the bus tours and when they are all checking in and out it is difficult for anyone else to do anything needed in the lobby. It would be nice to have a seperate area for tours to check in or a designated queue for them. We will be back and cannot wait to see everyone again! Great staff who remember us every time we have been in town to visit! Thank you for another wonderful stay in Killarney!

Room Tip: A room on a higher floor overlooking the park across the street.
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  • Stayed: September 2012, travelled as a couple
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Thank mapeterson25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012

Stayed here for three nights last weekend and really enjoyed it. Everywhere in Killarney is within walking distance of this town centre hotel - Pubs,bars,great restaurants and shopping.
The hotel itself was excellent, with all the amenities you need.. Lively bars,great spa( according to my wife, who spent an afternoon there),free wifi and very pleasant and helpful staff. We did not actually eat in the hotel, as there are so many great restaurants in the town to choose from, but really liked the spacious bedrooms with comfortable and large bed, sofa and great view over the mountains. Perhaps the only slight negative was that the bathroom had seen better days and the shower was an ' over the bath with shower curtain' type. Other than that, we really could not fault this as a clean,comfortable and friendly place, bang in the middle of town, and we will defnitely book in there again,if and when we return to this fantastic part of Ireland

  • Stayed: September 2012, travelled as a couple
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Thank rg3831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012 via mobile

I loved staying here! Everything was perfect. The room, restaurant, food, pool, staff, nothing could be bettered. The location is an added bonus, it is very central but I honestly did not want to leave this lovely hotel!

  • Stayed: September 2012
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Thank dublinladybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2012

We stayed 4 nights at the Killarney Plaza last week as part of a 8 day holiday. It was by far the best hotel we stayed at, although it is crowed with tour bus travelers. It has a great location and free underground parking. The breakfast is standard irish buffet. The hotel has 2 bars and live music. The staff was very helpful with directions. One point we observed at all 3 hotels we stayed at is that the beds do not have a top sheet, do they wash the comforter and each guest leaves? None of the buildings have screens on the windows! No bugs??

  • Stayed: September 2012, travelled with friends
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Thank 100Radar322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaManagement, Guest Relations Manager at Killarney Plaza Hotel and Spa, responded to this reviewResponded 31 October 2012

Dear Guest,

We are always delighted to read reviews and feed back from our guests we use this information to ensure we are providing a level of service and facilities, which meet the discerning standards of our Loyal guests.

We were especially delighted to hear you enjoyed our in house entertainment and Free parking which is operated on a first come first serve basis.

In regards to your query on our bedding and bedding policy the duvet cover is changed after each departure and during regular linen changes.

The team here at the Killarney Plaza looks forward to welcoming you back for a return visit in the near future.

Kindest regards

Douglas Niland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2012

Stayed for 3 nights in Oct 2011. Lovely hotel in an excellent location at the end of Killarney's main street. They offered us an upgrade at check in and we had a superb spacious room. Hotel offers some excellent deals which are great value. Excellent leisure facilities (pool, jacuzzi, sauna, steam room & small gym) which were very quiet despite the hotel being close to full. Only negative is the lack of car parking - sometimes we had to park in the town council's car park at the back of the hotel as the hotel's underground car park was full.

  • Stayed: October 2011, travelled as a couple
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Thank Noyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaManagement, Guest Relations Manager at Killarney Plaza Hotel and Spa, responded to this reviewResponded 31 October 2012

Dear Guest,

We are always delighted to read reviews and feed back from our guests we use this information to ensure we are providing a level of service and facilities, which meet the discerning standards of our Loyal guests.

We were especially delighted to hear you enjoyed our relaxing leisure facilities, a dip in our relaxing pool sooths any weary traveller.
We do provide some car parking though as you will appreciate being a town centre property we are restricted for space. We are however fortunate to be adjoining to very large public carparks which charge a nominal fee during the day and are free overnight.

The team here at the Killarney Plaza looks forward to welcoming you back for a return visit in the near future.

Kindest regards

Douglas Niland

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Reviewed 23 September 2012

Our room was very spacious, comfortable, clean and well-maintained. The location was very convenient - we were walking distance to Killarney National Park and all the restaurants and pubs on Main Street. The amenities were excellent - especially the hot tub and sauna. Everything was beautiful but not overly glitzy or trendy. The staff was helpful. We didn't love the restaurant but overall we had a great experience and feel that it was worth every penny.

  • Stayed: September 2012, travelled as a couple
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Thank KellyMC79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaManagement, Guest Relations Manager at Killarney Plaza Hotel and Spa, responded to this reviewResponded 25 September 2012

Dear Kellymac79,

The Team here at the Killarney Plaza were delighted to hear your recent stay lived up to expectations. We pride ourselves on providing facilities and a level of service our guests deserve, Many thanks again for the positive review.
The team here extends their warmest wishes that you will find time in the near future to return to further explore Killarney and all it has to offer.

Kindest regard

Douglas Niland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Killarney Plaza Hotel and Spa

Address: Kenmare Place | Main Street, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Killarney
#6 Spa Hotel in Killarney
#17 Luxury Hotel in Killarney
#20 Romantic Hotel in Killarney
#21 Family Hotel in Killarney
Price Range: £109 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Killarney Plaza Hotel and Spa 4*
Number of rooms: 198
Official Description (provided by the hotel):
The 4-star Killarney Plaza Hotel reigns over Killarney Town with grace and glamour. It is located adjacent to Killarney National Park and the gateway to the Ring of Kerry and in the heart of Killarney town centre. The hotel offers stylish bedrooms, superb restaurants, bars, conference and banquet facilities and an exclusive and luxurious Spa and private Leisure Centre. ... more   less 
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Also Known As:
Killarney Plaza Hotel Killarney
Plaza Killarney

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