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“Not if your in a hurry”
Review of Usmania killarney

Usmania killarney
Ranked #57 of 193 Restaurants in Killarney
Certificate of Excellence
Cuisines: Indian
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Reviewed 21 August 2014

We are regular Indian restaurant visitors and whilst there is nothing wrong with the quality of the food, the service can only be described as shambolic, on the night of our visit the restaurant was not particularly busy but the food took ages to arrive and the waiting staff looked like they were under tremendous pressure, it took a couple on the next table 30 minutes to get after dinner coffee.

Thank Motorman174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 - 102 of 153 reviews

Reviewed 17 August 2014

HI, i have read all the reviews from the customers above me and my husband were in usmania restaurant yesterday and it was Saturday night very very busy, restaurant was full but they gave us an extra ordinary service and very welcomed us and not even us we were looking at the other customers as well how they were talking to them, the waiters were polite and well behaved not even with us with all the people because we can hear it and see it, food was absolutely Delicious, we enjoyed the mix starter first and than main course ummmaaahhh was fantabulas, we went to many indian restaurants before but this was the best we ever had, hats off to the usmania killarney. and we will be back soon

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Thank Elly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Highly recommend this gem.
Really good Indian food, we eat a lot of Indian food and this was right up there with anything we have had.

Thank terenceoh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

We have never waited this long for food in a restaurant. There were 2 waiters and they were clearly having a hard time managing customers. Moreover, they were rather unprofessional and at times rude.
It took ages for the waiter to come to take our order. When we inquired about a particular dish, the waiter was rude in his response. After ordering, when we asked how long will it take, he indicated towards the tables that had ordered before us and told us that we will be served after them. We were appalled by such a ridiculous response.
30 mins had passed since we ordered. We politely asked the waiter about our order. His response left us speechless. He told us - "You know, all you customers came at the same time, so you will have to wait for a while". How ridiculous was that!! WE didnt put tables in your restaurant. YOU did!! If you cant serve even 75% of the capacity, reduce the capacity!!
Finally the food came, but it wasnt the end of our misery. The portions were really tiny. Moreover the food was not all that great.
Trust me, even if the food had been good, the service was so shabby that my rating would not have been any better.

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2  Thank Vishal0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Though place looked alluring from outside, service was pathetic.
we were made to wait for 45 minutes though place wasn't full. When we asked for delay service, waiter mentions that we are in QUEUE(rude reply ever).
We ordered a dish which was straight away rejected and other main course meal was half cooked.

Waiters were quite annoying as they do not know how to respond to customer and made things embarassing for us.

Not recommended atall as the food is not great too.

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2  Thank 17shef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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