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“Beautiful hotel that felt very European to me (as a non European)”

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Great Southern Killarney
Ranked #15 of 38 Hotels in Killarney
Certificate of Excellence
Reviewed 11 July 2014

This hotel was a gorgeous hotel in the heart of Killarney. We only stayed two nights but we really enjoyed our stay. It was really nice being able to walk right out the hotel entrance and into the main area of Killarney. The hotel exterior was gorgeous as was the hotel lobby. It is an older hotel so it has some wear but overall I thought it was kept up very nicely. We enjoyed our room and all slept great while visiting. Though there was no air conditioning, we were grateful for the fan since we were there during a hot spell. As many reviewers have said, the breakfast is top notch. The food was great. We did not eat in the hotel for any other meals but we enjoyed the breakfast. Though we did not do the traditional Irish breakfast, it was nice being able to order some hot breakfasts. We also did the buffet though which was just as good. We loved having wifi in our rooms also. One night, my daughter and I were able to explore the gardens which she loved. It is a really nice little garden. My only complaint with this hotel is that there was a carnival across the street while we were there which was a little loud but that is not something that the hotel really has any control over.

  • Stayed: June 2014, travelled with family
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1  Thank Meghan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at Great Southern Killarney, responded to this reviewResponded 21 July 2014

Dear Meghan, Delighted to hear you enjoyed your stay with us & appreciated the hotels architecture & of course our breakfast ! Due to the age of the hotel (160 years old), the building carries a preservation order which makes it extremely difficult and very expensive even if we could get permission for air conditioning. Lovely to hear you & your daughter enjoyed a stroll around our gardens, we are quite fortunate to have these 6 acre gardens right in the heart of Killarney town. We hope to welcome you back again if you plan a return trip to Ireland some day and until then thank you and do take care, Warmest Regards, Jennifer Egan, Digital Marketing Manager

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Reviewed 8 July 2014

I recently stayed at The Malton Hotel for two nights. The building (outside & inside) is absolutely beautiful! I spent quite a bit of time just exploring the various rooms and decor. There was a quiet reading room as well as multiple sitting areas. We had a room down a quiet hallway on the 4th floor. I know there were other people staying in the rooms around us, however, we could not hear them at all. Our room was good sized and well-appointed with two twin beds, a large window, a small table with two chairs, a large desk with a chair, a large armoire, and an older television on a stand. The bathroom was large with a lot of sink & counter space. (This hotel does not have air conditioning, however, our room did have a fan. We did not need it because it was cool enough outside that opening the window was perfect.) The breakfast each morning was served in a large dining room. It included a variety of cold items (cereals, fruit, pastries, sandwiches, yogurt) and hot items (available for order off of the menu). The service in the dining room was excellent. The concierge was able to provide an information sheet about the hotel's history -- very interesting!

I would definitely recommend this hotel and would love to have stayed here longer.

  • Stayed: June 2014, travelled with friends
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1  Thank Lizzy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at Great Southern Killarney, responded to this reviewResponded 11 July 2014

Dear Lizzy, Thank you for your kind words and your appreciatation for the hotel & it's long history. So glad you enjoyed your stay with us & do hope to welcome you back again next time you are in Ireland, Warmest Regards, Mary Mac, Guest Services Manager

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Reviewed 7 July 2014

My partner and I stayed here recently for a wedding. Receptionists were absolutely excellent and catered for our every need (Amie and Sharon are two names that stayed with me). The room was pristine and spacious (granted, we booked a junior suite).

The only gripe we had was the waiting staff for the wedding--two young women who not once spoke to us, not even a solitary 'thank you' or 'you're welcome'. I do not think that is too much to ask. In the end, I got sick of arranging emptied plates to help them with the clear-up as it meant nothing to them. Outside of that, flawless.

  • Stayed: July 2014, travelled as a couple
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1  Thank Spell-it-out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at Great Southern Killarney, responded to this reviewResponded 11 July 2014

Dear Guest, Thank you for taking the time to review us & so glad you enjoyed your stay with us and your junior suite. I can assure you that your comments re the waiting staff at the wedding have been raised & addressed. We hope to welcome you back again & until then please so take care, Emer Corridan, Conference & Banqueting Manager

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Reviewed 4 July 2014

Myself and my husband arrived on the 22nd of June, prior to arrival my husband had requested a quite room. However on arrival we were placed into a room facing onto a fair ground which was anything but quiet. To get away from the room we went out for a couple of hours but by 7pm that evening, I came to realisation that I would not be getting any rest in this room so we approached the reception and the room was changed. But I felt that the day was wasted and I was very upset.The next afternoon whilst I was lying down asleep the phone rang to ask could an interior designer come and measure up the room. This was totally inappropriate. At that stage I wanted to leave the hotel. I had anticipated a nice quiet relaxing anniversary and to date it was the worst anniversary I've had. I recently had surgery and that was the reason my husband had emphasized we needed a quiet room, so I am notably disappointed.

Room Tip: Note to receptionist: When somebody asks for a quiet room and you hand them a key to a room facing a...
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  • Stayed: June 2014, travelled as a couple
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7  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at Great Southern Killarney, responded to this reviewResponded 11 July 2014

Dear Linda, I can only apologise for your experiences & I can assure you that this is not the standard we are renowned for here at The Malton. I'd appreciate if you could contact me directly to discuss further, Best Regards, Paul O'Sullivan, Deputy General Manager, posullivan@themalton.com

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Reviewed 3 July 2014

Stayed here for a weekend and from the start to the end it was flawless The staff were fantastic and going to a wedding there well it was outstanding Nothing was too big for the staff and I would love to go back again

Room Tip: Every room is good
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  • Stayed: June 2014, travelled as a couple
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Thank CavoDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at Great Southern Killarney, responded to this reviewResponded 11 July 2014

Dear Guest, Thank you for such a complimentary review of your stay with us and glad you enjoyed the wedding. We do pride ourselves on our level of service at The Malton so your kind words are much appreciated. If you like sign up to our newsletter to receive special offers 1st & perhaps we will welcome you back again soon, Best Regards, Mary Evans, Front of House Manager

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Reviewed 2 July 2014

I really enjoyed this hotel.

You are beside a small shopping mall. You are 5 minute walk to the Main Street with more shops and pubs.

The hotel has a bar off the lobby. The restaurant for dinner is ala carte. For breakfast there is continental buffet and choices for a hot meal. Service is excellent.

Rooms are a fair sizes, clean with nice windows with bath and shower. There is a hair dryer no safety deposit boxes in the rooms. This is a large hotel with lots of rooms finding your room can vie confusing. This hotel is pretty quiet, no street noises and drunks in the middle of the night.

For valuables you can leave them with the front desk. They put it in a sealed envelope and kept in the hotel safe. I had a large sum of money and I was comfortable with this arrangement.

The staff is very friendly and helpful.

I recommend this hotel.

Room Tip: Rooms overlooking the garden is quiet and view is peaceful.
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  • Stayed: June 2014, travelled on business
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1  Thank luciab23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

Just returned from a 3 night break in The Malton. My wife and I loved it, from our first contact with Reception until the moment we left. The staff are brilliant especially those in the Garden Room ( a special thanks to Daniela from Slovakia ! ) The whole hotel exudes an atmosphere of down to earth Irish hospitality without pretensions.Food was lovely, Punchbowl Bar was comfortable with quick, friendly service. Reception was efficient. Room was spacious and comfy. We'll be back and wouldn't hesitate to recommend The Malton.

  • Stayed: June 2014, travelled as a couple
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2  Thank JDow365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, General Manager at Great Southern Killarney, responded to this reviewResponded 7 July 2014

Dear Guest, Sincere thank you for your kind words. Always great to hear when a past guest recommends us to others & so glad you & your wife enjoyed your 3 night stay with us. Thank you too for mentioning Daniela & we all look forward to welcoming you back again in the near future. Best Regards, Conor Hennigan, General Manager

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Additional Information about Great Southern Killarney

Address: | Town Centre, Killarney V93 R866, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Killarney
#14 Luxury Hotel in Killarney
#17 Business Hotel in Killarney
#17 Romantic Hotel in Killarney
Price Range: £98 - £909 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Great Southern Killarney 4*
Number of rooms: 172
Official Description (provided by the hotel):
Located in Killarney town centre, Great Southern Killarney has been welcoming visitors since 1854. Great Southern is a beautiful four star Victorian hotel located in Killarney town centre yet on its own private gardens of 6 acres. Guest accommodation includes 172 bedrooms; choose from a variety of suites, deluxe and classic rooms. Our restaurants include The Garden Room & Killarney Wine Rooms, unique dining experiences with delicious food & friendly service. The Punchbowl, is a cosy and relaxing bar to enjoy a light snack, drinks or taste some Whiskey. Car Parking is available complimentary on-site. The hotel's leisure facilities include 15 metre swimming pool, sauna, jacuzzi, gymnasium and two outdoor tennis courts. Complimentary WI-FI is provided throughout the hotel. ... more   less 
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Also Known As:
Malton Hotel Killarney

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