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“truly amazing,wonderful couple of days”
Review of The Malton Hotel

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The Malton Hotel
Ranked #15 of 38 Hotels in Killarney
Certificate of Excellence
Galway, Ireland
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“truly amazing,wonderful couple of days”
Reviewed 9 August 2014

my mother -in-law and I booked a room for two days in this quaint hotel and I have to say we had a most enjoyable couple of days. The bedroom was comfortable, nothing spectacular but the beds were extremely comfortable and the room was very spacious. We had dinner in the restaurant the first evening and the service and food was second to none. The ambience was fabulous and the staff just 'glided along ' , efficiently and every so smoothly. They were so friendly and nothing seemed to be a problem to them . We were lucky that the 'Fleadh' was on the Sunday night and the atmosphere around the town was electric. The hotel décor was very tastefully done and first impressions on the hotel was very inviting and welcoming .

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank clare C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at The Malton Hotel, responded to this review, 11 August 2014
Dear Guest, Thank you for your comments & delighted you & your mother in law enjoyed your 2 night stay with us. We have 173 bedrooms so if you should return to us we will endeavour to allocate a room more to your liking. Hope to welcome you back again in the near future & until then do take care, Warmest Regards, Áine McMahon, Reservations Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (328)
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English first
Smithville, Texas
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 August 2014

We spent two nights at this hotel and had a very good experience. The suite was roomy with very nice decor and gorgeous views of the grounds. It was comfortable and clean.

The bar was pretty good; service was good but just a bit slow at times. Otherwise, we were very happy with our drinks and dinner.

We enjoyed our stay very much and would stay there again.

  • Stayed September 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Anissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at The Malton Hotel, responded to this review, 11 August 2014
Dear Guest, Many thanks for taking the time to review us on tripadvisor and glad you enjoyed your 2 night stay with us. We look forward to welcoming you back again next time you come to Killarney, Best Regards, Mary Evans, Front of House Manager
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County Cork, Ireland
Level Contributor
200 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 8 August 2014

What a gem, in the jewel town get is Killarney. Just returned from a two night stay.
Wonderful hotel, splendid Victorian era or earlier decor that creates a splendid ambience of relaxation and happiness.
Our room for 2 adults and 1 child was very spacious, modern, beautiful elegant decor, very roomy bathroom with bathtub and shower. Very comfortable, and overlooked a fabulous old tree that was floodlight at night. So romantic.
Breakfast was silver service in the Lake Dining Room. Great choice of lovely fresh food again the buffet, and menu to order the hot food from the waitress. Very, very tasty.
At night time, The Punchbowl Bar served lovely light-bites at very competitive prices. Great food, great presentation, great service. At 9.30 p.m. the area be became one's siting room to enjoy a drink, and listen to the lovely band. Of particular mention is the two-piece band, both vocalists, and the man played guitar while the woman played keyboard. Really lovely, and so enjoyable.
Outdoors, The Malton enjoys extensive gardens for walks, seated areas to relax, children's play area just outside the pool and gym. Something for everyone.
The Malton offers so much, that one wants never to leave. I want yo return on my isn't, to complete my win self-indulgent agenda, with spa treatments, loads of sleep and a little bit of sightseeing should the need for lake/mountain viewing in Muckross or Ring of Kerry arise. Plenty of day trips are available. I hope I can do this soon.
Oh, and all staff were lovely, so courteous and professional.
Thank you Malton.

Room Tip: I think all the rooms are nice, 352 was lovely, and spacious for 3.
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank maribellisimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at The Malton Hotel, responded to this review, 11 August 2014
Dear Guest, Thank you for your complimentary review of your stay with us & for mentioning our staff. I am so glad you enjoyed your 2 night break with us & do look forward to welcoming you back again. We have beauty treatment special offers available from Sept if interested, just check out Pamper Breaks on our website or if you like please do sign up to our newsletter and/or follow up on our facebook/twitter pages. Warmest Regards, Mary Evans, Front of House Manager
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Cullman, Alabama
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014 via mobile

We were disappointed with the overall experience at the hotel. We stayed here two days, and although the hotel staff was remarkable in every aspect, the restaurant staff located in the hotel is something to be desired. The hotel has two elevators that lead to the same floors, but different areas of the hotel and it's easy to get lost if you go down the wrong corridor. We were huffed at by the restaurant staff when there was no room in the bar to eat dinner, and sat down in the restaurant for a empty table. We didn't think that paying €50 a plate was sensible, so asked to eat from the bar menu instead. The waitress we had seemed completely inconvenienced by this request, as did the restaurant manager. Once we received our plates (fish and chips), we were stared at by several staff members, and the table next to us laughed and made fun of us (loudly enough to allow us to hear them). It was a horrible experience, as I wish that we would've never have eaten in there. The hotel rooms are smaller than expected, but the hot water and pressure were nice. The hotel room doors are paper thin, and you can hear people's conversations as you walk by. We had to slam our door to ensure it closed all the way because it stuck badly. The hotel also has no air conditioning, but that is not uncommon in Ireland due to the temperate climate.

Stayed August 2014, travelled as a couple
Helpful?
Thank JHx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaltonManagement, Manager at The Malton Hotel, responded to this review, 9 August 2014
Dear Guest,
Thank you for your review on Tripadvisor and we too are disappointed that your stay was not as enjoyable as it should have been, as we are in the business of ensuring that customers recieve a memorial and relaxing experience during their stay at the Malton we would like to apologise for not reaching that overall goal.
I have spoken to my colleagues in the Garden Room Restaurant and in the Accommodation department regarding your review as with all negative and positive comments we feel that we will have a more successful business once there is a solution to any issues that will develop .

I feel that we have a very focused team in the Garden Room Restaurant and I am suprised by your experience we certainly will continue to work harder in the future to ensure that all customers have a enjoyable experience.

I certainly encourage you to visit the Malton on your next visit to Killarney and wish you all the best in the future.

Best Regards,
Paul O'Sullivan
Deputy General Manager
posullivan@themalton.com
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Cleveland, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 August 2014

We stayed at the Malton for three nights. The rooms were large and comfortable and wonderfully appointed. Conor and his staff do an outstanding job of making you feel comfortable and welcome. The restaurant (Breakfast included) was the best of our two weeks in Ireland. The kids loved it. The hotel is close to the town and you can walk to virtually everything. We highly recommend this hotel! It is pricey, but worth the money!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, General Manager at The Malton Hotel, responded to this review, 11 August 2014
Dear Teresa, Sincere thank you for taking the time to review us on tripadvisor. So glad you enjoyed your 3 night stay with us & great to hear that our breakfast was the best you had on your 2 week holiday in Ireland. It was our pleasure to be our service & I hope to welcome you back again next time in Killarney, Best Regards, Conor Hennigan, General Manager
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Montclair, New Jersey
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 August 2014

Older style hotel with modern amenities. Staff exceptionally friendly and helpful. This was all staff but especially the female concierge.
Breakfast was a great mixture of an excellent buffet and selection of cooked dishes.
Dinner was excellent with good choices well cooked and presented..
Very central- other nights our group of 12 walked to and from dinner in town.
Do not know cost as was part of a package but expect fair value as room was average, clean and utilitarian but not fancy.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, Manager at The Malton Hotel, responded to this review, 11 August 2014
Dear William, Many thanks for your review & glad you enjoyed your stay with us. It was our pleasure to be our service to you and your tour group & I do hope to welcome you back again next time you visit Killarney. Warmest Regards, Mary Mac, Guest Services Manager
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Meath
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2014

Stayed at the Malton for three nights from 6th July it was amazing from the time we walked through the door to the time we left we were treated like royalty the staff really do go that extra mile I'd say we put on a half stone during our stay with the fabulous food delicious breakfasts nothing too much trouble for the staff if u wanted irish stew for breakfast I'm sure they would oblige after breakfast the selection of pastries and freshly baked mini scones with homemade jams and fresh cream was second to none place was buzzing full of our American friends rooms lovely spotless clean and not a sound from household staff how they manage to keep the hotel looking so well so quietly ill never know perfect if you fancy an afternoon nap bar staff also very eager to please and very friendly also reception staff very nice and efficient will defo return here and recommend to everyone I know thanks Malton for making my 50 th birthday so enjoyable

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maltonsales, General Manager at The Malton Hotel, responded to this review, 11 August 2014
Dear Brenda, Belated birthday greetings & thank you sincerely for your review & for choosing The Malton to celebrate this milestone birthday. Delighted you enjoyed your 3 night stay with us even if you did put up half a stone !! If you like please sign up to our newsletter for future special offers (via our website) and/or follow us on facebook & twitter. Thank you for recommending us on tripadvisor & we all look forward to welcoming you back again . Kind Regards, Conor Hennigan, General Manager
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Additional Information about The Malton Hotel

Property: The Malton Hotel
Address: East Avenue | Town Centre, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Killarney
#14 Luxury Hotel in Killarney
#17 Romantic Hotel in Killarney
#17 Business Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Malton Hotel 4*
Number of rooms: 172
Official Description (provided by the hotel):
Located in Killarney town centre, The Malton, built originally as a railway hotel has been welcoming visitors since 1854. The hotel is surrounded by six acres of mature gardens. Car Parking is available for a small fee on-site. The Garden Room Restaurant offers a classical setting with wonderful breakfast and dinner menus. Our guest accommodation provides a choice of bedrooms from standard, deluxe, junior suites and suites. The hotel's leisure facilities include 15 metre swimming pool, sauna, jacuzzi, gymnasium and two outdoor tennis courts. Complimentary WI-FI is provided in the lobby, meeting rooms and conference centre. ... more   less 
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Also Known As:
Malton Hotel Killarney

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