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“weekend break”
Review of Scotts Hotel

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Scotts Hotel
Ranked #25 of 38 Hotels in Killarney
Certificate of Excellence
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“weekend break”
Reviewed 27 September 2013

had a nice break in Scotts hotel in Killarney town last weekend. Very comfortable clean room ,bathroom clean with change of towels each day and plenty of hot water when ever we wanted it. All the staff were very friendly, at breakfast the staff could not be more helpful the full irish breakfast was so good we didn't eat again until teatime .Yes I will go back

Room Tip: rooms to the front have the noise from the groups/bands at night but not overly loud enough to annoy...
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  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1mikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (178)
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English first
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2013

Stayed in Scotts from Friday 20th Sept to Monday 23rd. Booked a Deluxe room (426). Was not disappointed . Beautiful room and spotless. Could'nt find any faults. Staff were terrific and really friendly. Food excellent too. Will definitely be back.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Keogh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lathrop, California
Level Contributor
3 reviews
Reviewed 21 September 2013

We just stayed at this hotel last week while on vacation. The location was great, the staff was very friendly and helpful, and the look of the lobby and such were nice but our room was very disappointing. It was in definite need of updating. The bedspread was shredded in spots and so old and worn. The carpet had tears in it and the mattress was the worst we have ever slept on. We both woke up hurting from it. We stayed two nights as part of a package deal but we don't plan on staying there again unless it is updated.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MariaGP48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnstown, Pennsylvania
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 September 2013

Stayed here for 4 nights as we traveled to 4 golf courses during the day. The location of this hotel could not have been better - right in the center of Killarney. The room that we had was the largest room I have ever stayed in. The bar had the best seafood chowder that I ate on the trip. The lobby was huge so when we were waiting for our friends were didn't trip over all of the other guests. At night there was Irish music playing in the courtyard, some people complained, we opened our window and enjoyed the sounds from the comfort of our room. Welcome dinner had the best beef stew ever and the breakfast was great. Loved being able to walk to town to enjoy the pubs and the shopping. If I ever go back to Killarney I will be sure to stay here. Great staff at the front desk also.

Room Tip: If you don't want to hear the music in the courtyard at night, ask for a room at the far end or...
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  • Stayed September 2013, travelled with friends
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Helpful?
Thank Bogey381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corofin
1 review
Reviewed 18 September 2013

We stayed in Scotts as a group, a Hen night.
We went on a jaunt in the early afternoon. (Part of the package offered.)
The dinner in the hotel was good and also part of the package offered.
Dinner was followed by beers and excellent music in the courtyard.
The staff was excellent and hotel is ideally located.

We would recommend the hotel going foward.

The only possible note i would add is, if i was staying with my family in the hotel, i would request a room away from the courtyard! (I would book this hotel again, with my family).

Room Tip: Stay away from the courtyard rooms, if thinking of an early night!
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  • Stayed July 2013, travelled with friends
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Helpful?
Thank ebyrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2013

Killarney has many B&B to offer and we walked around a couple before settling on Scott's. The hotel is perfectly situated by a courtyard that has many live performances, which bring about a cheery air. After these end, Scott's can also be used as a quick access point to the town's nightlife and local art scene. The lobby is comfortably spacious and the breakfast served here is quite delicious (full Irish option off the menu). Our room unfortunately didn't have an amazing view like some of the other rooms seemed to offer but that may have been in part due to our late check in time (we came in around 830pm). Nevertheless, our 2 person room (they charge you per person) had a queen bed and a twin bed so there was space galore. Would recommend this hotel for its friendly staff, great gateway into the art scene and delicious dining options.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank Eugene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Killarney, Ireland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2013

We stayed here last nite, we had stayed in a hotel up from this one and had to move out, it was our first time staying at this hotel and will be our last time and that for sure,they really dont want gay people staying at this hotel,my partner went into this hotel and book it. the staff on the time of checkin never ask who else was staying with him. so we went out for the nite on arrival back from the nite out which we had a good time in killarney the nite porter and manger on at the time would not allow me into the room that we had paid for, because it was down on black and white that it was a straight couple in the room.we felt like it was a crime to share a double bed here, this is the 21st century for the manger to read this, we have stayed in alot of hotel's in this country and we have never been stop before. the nite poter neven called my partner not very nice word,.so for this hotel review they really dont want gay people staying here.,there are better hotels in killarney that will accommadate gay people i sure of that.....Killarney is a good place to explore and have a great weekend to get away so gay couples be awear ...............................................................................................

Room Tip: Never again
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank John Paul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this review, 20 September 2013
Firstly it is with great sadness that I have had to write this response over tripadvisor regarding these 2 gentleman most recent stay in Scotts hotel; we have been in correspondence with this guests over the past few days regarding his stay and I would like to explain our situation on the matter.
Scotts Hotel has 120 bedroom in a busy town centre location; for security of our guests we implement a manual security list stating room number & gender of the guests staying in the room; this list is to be checked by security when guests return back to the hotel late at night. Unfortunately a clerical error on our part occurred where we mistakenly entered Male/Female in the room that these two gentlemen were staying in. When these two gentlemen came back to the hotel at the end of the night; our security personnel used the inaccurate security list that had been provided by front office. In first instance yes the guests were denied access into the hotel as per our security measures; once it was further investigated & the guest did provide 2 key cards to verify that they were in the room; the security guards accepted it was clerical error and left them into the hotel. I have explained this to the guest and have taken full responsibility that this has happened and I have stated that this should have never occurred to upset our guest. Due to this error we have now altered our security measures going forward.
I can assure you that it was not our purpose to upset or mistreat any of our guests; we have a mix of guests and we do not judge on sexuality or gender & I am disappointed that this guest believed he was mistreated. I can guarantee you it was not our intention to upset him.
As stated previously Scotts is a very busy hotel; we would have a variety of people staying within the hotel; at any one time we could have up to 250 people staying; and is not unusual for male & male sharing, female & male sharing a room; female & female sharing a room; it is soley for security of our guest that we implement a gender breakdown in rooms. I would like to reiterate we were not discrimative to these two gentlemen it is purely for security reasons.
On correspondence with this guest; on behalf of the hotel I have profusely apologised on our clerical error and the inconvenience it caused on the night & as a gesture of good will I have offered them a 2 night return visit in one of our Deluxe Suites with Dinner included; which the guest has declined. I have tried my upmost to apology for this error but unfortunately this guest would not accept our apology.
I would hope this review would not deter people from staying in this hotel; we strive to create a welcoming and fun atmosphere; to make all our guests stay an enjoyable one while in Killarney.
Best regards
Dan McCarthy- General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scotts Hotel

Property: Scotts Hotel
Address: Scotts Street, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Romantic Hotel in Killarney
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Scotts Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Scotts Hotel Killarney combines luxury, contemporary, and service in the heart of Killarney. With additional bedroom and deluxe suites and plush apartments, guests are sure to indulge in cozy comfort during their stay in Scotts Hotel. Additional features includes: Three on site bars, exclusive new Courtyard Restaurant and secure underground car parking. Located in the centre of a bustling town, and has been providing elegant accommodations and superior, friendly service for guest since 1930. ... more   less 
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Also Known As:
Scotts Hotel Killarney

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