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“Average overall experience”
3 of 5 bubbles Review of Scotts Hotel

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Scotts Hotel
Ranked #25 of 39 Hotels in Killarney
Certificate of Excellence
Cork, Ireland
2 reviews
“Average overall experience”
3 of 5 bubbles Reviewed 12 March 2014

Excellent location and friendly reception staff. Can not fault the room.
Bar staff not friendly and the quality of beer was poor.
Had to que for 20 min for the breakfast in the morning and it was not worth the wait.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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910 reviews from our community

Traveller rating
    397
    294
    124
    58
    37
See reviews for
138
401
37
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
1 review
5 of 5 bubbles Reviewed 11 March 2014

Great hotel and brilliant location right in centre of town. we couldn't fault hotel. Rooms were spacious and clean. Food was lovely. Free car parking up until 12 midnight on day you check out. 12pm checkout also bonus.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mar218w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 11 March 2014

Had a nice stay at Scotts hotel, only thing that bothered me was that housekeeping were cleaning rooms near me when I had a late check out. early rise so didnt benefit the late check out.
Other than that pleasant stay, would stay again

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank corkonian29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, Manager at Scotts Hotel, responded to this review, 29 April 2014
Dear corkonion29,

Thank you for taking the time to write a review on Tripadvisor.

While I am only getting around to responding to you now, I had read your review back in March and had brought it to the attention of our housekeeping department. I apologise that you were disturbed by the noise outside your room despite asking for a late check out. It is reassuring that you enjoyed your stay otherwise.

We look forward to welcoming you back to Scotts Hotel again in the future.

Kind Regards,
Jane Dunleavy
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
1 review
4 of 5 bubbles Reviewed 4 March 2014

I would check availability at scotts first and plan my stay in killarney around its availability. Would recommend to a friend. Food excellent and went above expectations. Convenient central location with excellent customer service and facilities

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackson6810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, Manager at Scotts Hotel, responded to this review, 11 March 2014
Dear Jackson,
Many thanks for your great review on Tripadvisor and for taken the time to comment on your most recent stay. I have passed your comments onto the staff; they are delighted you enjoyed your time here with us.
Best regards
Dan McCarthy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
1 review
5 of 5 bubbles Reviewed 26 February 2014

parked in the free underground car park great not to have to worry about parking discs or traffic wardens. checked in 2 pleasant efficient women at reception got room key loved the room loved the heat we were lucky the rain had stopped but it was cold outside. we went for a walk lovely location center of Killarney near the outlet center with lovely shops and coffee shops we had dinner in the bar in scotts watched soccer on TV had few drinks prices were very reasonable went to bed breakfast next morning was lovely cereals and juices were self service and the cooked breakfast was served to us staff were lovely in dining room and bar

Room Tip: best to ask for what you want we were high up 4th floor i think heard nothing
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank maryOCallaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this review, 11 March 2014
Dear Mary
I am delighted that you enjoyed your most recent stay with us here in Scotts Hotel; especially as it was a special occasion. Yes we are conveniently located right in the heart of the town; no taxi or bus required.
We look forward to welcome you back to Scotts Hotel in the future.
Best regards

Dan McCarthy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 25 February 2014

Triple room was huge,including balcony,residents bar was lively until nearly 4am & breakfast was savage!!Would defiantly stay here again,location couldn't be more center!!No need for cabs...Good vibe & atmosphere from Scott's!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seanog88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this review, 11 March 2014
Dear Seanog
Many thanks for taken the time to comment on your most recent stay in Scotts Hotel; I am delighted that you found everything to your liking and your found Scotts to be good value for money. I have passed your comments onto our Chef Colin regarding your breakfast; he is delighted that you enjoyed it.
We hope to welcome you back to Scotts in the near future.
Best regards
Dan McCarthy- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 25 February 2014

The reception area and lobby was very cold at 11.30 in the evening , I think it was the air con. When the residence bar opened at around that time we moved in there. Alot of couples kept moving seats after bringing the ACon issue to the Bar and reception staff.

I really thought for the price of the Hotel for 14TH Feb it would have a little bit of Romance in the air,

The breakfast was not nice and the eggs were off. I generally do not complain, but on this occasion it was not the Hotel we have stayed in on numerous times.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 24Denise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this review, 11 March 2014
Denise
It is with saddened that I read your comments regarding Scotts Hotel; I have noted your comments regarding the AirCon & breakfast and will deal with them.
I am deeply sorry that we did not meet your expectations on this occasion but I would hope this would not deter you from return to Scotts again. Please contact Patricia, our Sales & Marketing Manager on 0646631060 if you would like to make a future booking.
Best regards
Dan McCarthy- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scotts Hotel

Property: Scotts Hotel
Address: Scotts Street, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#26 Romantic Hotel in Killarney
Price Range (Based on Average Rates): £
Hotel Class:3 star — Scotts Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Scotts Hotel Killarney combines luxury, contemporary, and service in the heart of Killarney. With additional bedroom and deluxe suites and plush apartments, guests are sure to indulge in cozy comfort during their stay in Scotts Hotel. Additional features includes: Three on site bars, exclusive new Courtyard Restaurant and secure underground car parking. Located in the centre of a bustling town, and has been providing elegant accommodations and superior, friendly service for guest since 1930. ... more   less 
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Also Known As:
Scotts Hotel Killarney

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