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“Grand job!”
Review of Scotts Hotel

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Scotts Hotel
Ranked #27 of 38 Hotels in Killarney
Certificate of Excellence
Reviewed 17 April 2014

Lovely hotel, friendly staff, great location, modern and clean.
Ok breakfast but not spectacular.
Shower was awful - took ages to heat and was like a spray - no pressure.
Else super value and lovely experience.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Mag L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 25 April 2014

Dear magleahy,

Thank you for taking the time to write a review on Tripadvisor. We appreciate you taking the time.

It was great to read that you enjoyed your stay overall and found the staff excellent and cleanliness up to standard. I have, however, discussed your comments about breakfast with the chef and restaurant manager. We will also do a review of all our showers to make sure they are all working properly. Thank you for bringing it to our attention.

We hope to welcome you back to the hotel again in the future.

Kind Regards,
Dan McCarthy
General Manager

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615 - 621 of 1,022 reviews

Reviewed 15 April 2014

We stayed 2 nights .Our room was clean and comfortable. The hotel is right in the middle of Killarney so it is very convenient. We did not eat there but there are many pubs and restaurants withing walking distance. Parking was free in a public underground garage. Tight maneuvering in there but there were always many spaces to chose from. We felt very safe in the garage. The staff was very friendly and helpful. I would stay there again.

  • Stayed: March 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank corkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 25 April 2014

Dear Corkins,

Thank you for writing a review of your stay in Scott's Hotel. It is great to hear that you would come back and stay with us again.

I have passed on your comments to all staff members. They are always delighted to hear that people have enjoyed their stay.

We hope that you will return for a visit again soon.

Kind Regards,
Dan McCarthy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Overall I enjoyed my stay however the room (419) needed attention:
Bedding - Clearly clean but very faded.
Window Blind - torn at the edges, needs replacing
Visitors folder - needs replacing
Furniture - scratched needs replacing
Deco - Needs a new lick of paint
Repairs - clearly repairs had been carried out but the finishing touches were missing
Shower head - yellow needs replacing
TV - Reception poor
Front desk staff- need to smile
Breakfast staff - Excellent

  • Stayed: April 2014
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Thank desod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 25 April 2014

Dear desod,

Thank you for taking the time to write a review and let us know your thoughts on the hotel with us.

We work hard to maintain a good standard in our rooms so I have passed on your comments to both maintenance and housekeeping on room 419 for their review. I was disappointed to read your comments on the reception staff as usually we receive very positive comments about them. I personally have talked to them about this. Otherwise, I am glad you had an enjoyable stay and again thank you for taking the time to write a review.

We hope to welcome you back to Scott's Hotel again in the future.

Kind Regards,
Dan McCarthy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Central location, lovely rooms and the staff members were pleasant and helpful. We came to have a Spring break and it was a lovely relaxing few days. An important factor for me was being able to control the heat in the room. I am a cold creature and often find that heating is centrally controlled. I was very satisfied with the system in Scott's Hotel and it contributed greatly to my comfort. This was our second visit and we will return.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 25 April 2014

Dear Mary H,

Thank you for taking the time to post a review on Tripadvisor. It is always nice to here from returning guests.

I was happy to read that you were comfortable in your room and that it contributed to your enjoyable stay. It is also great to here that you found the staff pleasant and helpful.

We very much look forward to welcoming you back to the hotel in the near future.

Kind Regards,
Dan McCarthy
General Manager

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Reviewed 15 April 2014

Staff service and location brilliant,our stay was very enjoyable and we had a meal there and it was lovely and very friendly service. We got a great deal on our room we would highly recommend Scott's hotel

  • Stayed: April 2014
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Thank AlanM400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 25 April 2014

Dear AlanM400,

Thank you for taking the time to post a review on Tripadvisor on your recent stay in Scotts Hotel.

I am delighted that you found the hotel good value for money and I will pass on your comments on our food and service to all the staff.

We hope to welcome you back to the hotel again in the future.

Kind Regards,
Dan McCarthy
General manager

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Reviewed 15 April 2014

My stay in Scott's was very good, it was an ideal location. Very relaxed atmosphere, could say more for the food it was beautiful with a wide selection to pick from. Rooms were clean and spacious, couldn't fault my stay.

  • Stayed: April 2014
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Thank Kelleher21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 24 April 2014

Dear Kelleher21,

Thank you for taking the time to write a very positive review on your stay with us here in Scott's.

I am delighted to be able to pass on your comments to all the staff especially the housekeeping staff and kitchen staff on your feedback about the rooms and food.

We hope to welcome you back to the hotel again in the future.

Kind Regards,
Dan McCarthy
General Manager

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Reviewed 15 April 2014

No problems at all. Very comfortable hotel. Friendly helpful staff. Parking under the hotel which is free. Very centrally located. Don't usually write reviews but I noticed some about this hotel that are not very accurate at all. I couldn't fault a thing.

  • Stayed: April 2014
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Thank Samtoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottsKillarney, General Manager at Scotts Hotel, responded to this reviewResponded 24 April 2014

Dear Samtoots,

Thank you so much for taking the time to write this review even though it is not something you often do. We really appreciate it.

I am delighted you enjoyed your stay and found the hotel comfortable and staff helpful. The free underground car park in a town centre hotel is certainly something all our guests appreciate. I am delighted you did too.

We hope to welcome you back to the hotel again in the future and again thank you for the very positive review.

Kind Regards,
Dan McCarthy
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scotts Hotel

Address: Scotts Street, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Romantic Hotel in Killarney
Price Range: £77 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Scotts Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Scotts Hotel Killarney is a traditional family-run hotel situated in the heart of Killarney town centre in Kerry and is on the doorstep of the Ring of Kerry. With additional bedroom and deluxe suites and plush apartments, guests are sure to indulge in cozy comfort during their stay in Scotts Hotel. Additional features includes: Three on site bars, an airy Courtyard Restaurant and secure underground car parking. Located in the centre of a bustling town, and has been providing elegant accommodations and superior, friendly service for guest since 1930. ... more   less 
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Also Known As:
Scotts Hotel Killarney

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