As every hotel in Tralee is closed over Christmas, Benner's Hotel transferred the reservation I had made for my sister and mother so that they could spend Christmas with family, to Maureen's B & B in Oakpark, Tralee. This turned out to be disastrous. A double rather than a twin room was given to my elderly mother and sister. The house was cold. Maureen was rude and dismissive and offered only a continental rather than full breakfast. Having read SMg2Ct's review, I had asked my sister to confirm the reservation i had made to prevent a similar situation. Despite two phone conversations to confirm the reservation on top of the contact from Benner's hotel, Maureen, it seems had given the twin room reserved to others.
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