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“TOP CLASS”
Review of Manor West Hotel

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Manor West Hotel
Ranked #4 of 14 Hotels in Tralee
Certificate of Excellence
Reviewed 7 March 2014 via mobile

stayed at this hotel with my family have to say it was fab, cant complain bout anything it was all great the staff very nice n friendly couldnt help us enough. food very tasty indeed great quality and plenty to eat even my fussy kids were delighted. we had a family room which was good size cosy and warm, beds were so comfortable.. cant wait to go back for another trip.. top class hotel.. Thanks to management and staff for a great stay.

  • Stayed: February 2014
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Thank sinead p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManorWestHotel, General Manager at Manor West Hotel, responded to this reviewResponded 14 March 2014

Dear Sinead

Great to hear such good feedback, especially with regards to our food in our Bar & Bistro. We are always trying to develop our menu's and improve our family facilities.

Hope to see you from the Hills of Donegal again!!!!!

Regards
Hazel Boyle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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555 - 561 of 799 reviews

Reviewed 3 March 2014

Fantastic family hotel. We recently stayed at this hotel to celebrate our Mum & Dad's 50th Wedding Anniversary. We had 9 adults & 12 children in our group. We had a really wonderful family weekend. This is a fantastic hotel. The staff were so helpful and friendly, rooms (we had an interconnecting room) were extremely clean, spacious and warm, the pool was great with a separate baby pool where the smaller members of our group had a great time playing with all the little toys etc. Some of our group used the gym which they said was also great. The food was really the highlight for me, we ate in both the bar and the restaurant and it was fantastic. I will make a point of going back for another weekend in the very near future. This is a gem.

  • Stayed: February 2014, travelled with family
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Thank Maura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManorWestHotel, General Manager at Manor West Hotel, responded to this reviewResponded 14 March 2014

Dear Maura

Thank you so much for your kind comments regarding your mother and father's wedding anniversary weekend. It was our pleasure to look after you and your family, we are delighted that you all enjoyed our food & child friendly amenities. We hope you and the Slyne Family will visit us again some time.....

Best Regards
Hazel Boyle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

On Sunday we four decided to go for Lunch/Dinner at this establishment. On two or three other occasions I had a poor experience of the food here, and was unimpressed.So I felt it time to see if things had changed.? No they haven't.Out of four meals (Lamb and Beef)three arrived stone cold.Two requested the meals be re-heated, and when returned the meal was good.Being our guest the -beef- did not wish to 'complain'.The fourth person , had a salad lunch. With today's ovens- microwave/high speed,I cannot understand how plates, and meals can be left out of a kitchen, cold. Neither can I accept a busy Hotel, which does not critically look at their food business,when they obviously do other things excellently. Will they ever learn? Or do they care?

Room Tip: This Hotel has an excellent run fitness suite, pool,sauna and hot tub; always kept very clean. Do br...
See more room tips
  • Stayed: February 2014, travelled with friends
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Thank Liam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManorWestHotel, General Manager at Manor West Hotel, responded to this reviewResponded 14 March 2014

Dear Liam

Thank you for your recent review and I too was very disappointed to hear your comments regarding your recent visit to our Bar & Bistro. We accept there was a lack of customer care on our part to ensure on the day that you were happy with your meal.

I can assure you since your posting I have had meetings with both my Head Chef and Bistro Manager to ensure that this issue does not arise again.

We pride ourselves on maintaining a high level of food standard and customer care. We would hope that you would return to us again in the future.

Regards
Hazel Boyle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

Great hotel, really friendly staff, food very good in hotel bar and good value. Stayed for 2 nights with 2 kids and a 6 month old and really enjoyed it, kids loved the swimming pool. Hotel very quiet at night no noise,Room had bunk beds which saved on space and two older kids were happy. Breakfast excellent,made to order. We got a late check out to go swimming on last morning.Hotel could help families by having a room/sink area for making up bottles/sterilizing etc but this is not a complaint. I would recommend this hotel.

  • Stayed: February 2014
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Thank emanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Just back from our 2 night stay in the Manor West Hotel. Fantastic hotel,massive pool with all the bits and bobs including a separate baby pool,lovely room with interconnecting door to kids room,top class bar food with great service and price and shopping and indoor play zone on your door step. So just arrive at this hotel park the car and enjoy.

  • Stayed: February 2014, travelled with family
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1  Thank TimMurphy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Modern clean hotel with spacious family room. We stayed for 2 nights and the hotel location was perfect. Right next door to a lovely retail park, McDonald's 2 mins walk was very handy! I cannot say a big enough thank you to the wonderful staff especially Brian at reception. He could not do enough for us and nothing was too much trouble. All the staff were so friendly and attentive. The breakfast was really good with part menu order and part buffet. The bistro food in the bar was really good, fish and chips was delicious. Again the staff were just outstanding.
Who ever manages this hotel you have got yourself an amazing team, look after them as they are truly 1st class.

  • Stayed: February 2014, travelled with family
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Thank RichardWarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

Great Hotel with very friendly staff. We needed to stay in this hotel due to a family bereavement. We travelled with 3 children, 4, 3 and 1 year old. We were only due to stay for 2 nights in a large family room, but we found we needed to stay for 2 extra nights. It was the midterm break and the hotel was very busy, and our family room was already booked, the girls on the desk were able get us two rooms with an interconnecting door for the same price as the family room. This was a great room and offered us the space of a suite. They offered for us just pack our bags and they would move our luggage into new room for us. The staff (Catherine) at breakfast were brilliant, very patient with the children. I would easily recommend this hotel as a great place to stay, either for business or pleasure, it has great facilities for all and surrounded by shops etc, it is a good 15 min walk to the town center

Room Tip: If staying with kids, some rooms have bunk beds, rooms 120&122 are interconnected
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  • Stayed: February 2014, travelled with family
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Thank TerryB7202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manor West Hotel

Address: N21 | Located next to Manor West Retail Park, Tralee, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Kerry > Tralee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Tralee
#2 Family Hotel in Tralee
#3 Luxury Hotel in Tralee
#3 Romantic Hotel in Tralee
Price Range: £74 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Manor West Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
A 4 star luxury combination of modern design and sumptuous decor. An award winning restaurant, a relaxed bar and bistro complimented by luxurious contemporary surroundings, with original works from acclaimed modern Irish artists, makes the Manor West Hotel an obvious choice for business or pleasure breaks. Situated just 20 mins from Kerry airport and on the site of Kerry's largest retail park the hotel is a perfect base from which to explore the kingdom. ... more   less 
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Also Known As:
Manor West Hotel Leisure

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