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“Friendly staff”

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Ballyroe Heights Hotel
Ranked #5 of 14 Hotels in Tralee
Certificate of Excellence
Strongsville, Ohio
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly staff”
Reviewed 12 December 2013

The staff at Ballyroe Heights are just wonderful. They could not do enough for us! The room was very cold....I don't think they turned the heat on until everyone complained and then it was too hot. Problem was finally solves. We were not at a conference, and this hotel is out in the middle of nowhere. So.... Nothing to do at night and no place to walk to.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paplin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 19 December 2013
Dear paplin,

Thank you for your recent review. I am sorry to hear you had an issue with your heating on arrival but glad the issue was resolved. I am delighted to hear you found our staff so friendly and helpful and will pass on your kind comments.

Yours Sincerely,
Mark Sullivan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

811 reviews from our community

Traveller rating
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    184
    51
    9
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Columbus, Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 December 2013

We really enjoyed our stay here. The staff was so friendly, especially in the bar/restaurant area.

Our room was clean, dark, and quiet. Perfect to catch up on sleep that we lost at other noisier hotels.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 19 December 2013
Dear Amanda V,

Many thanks for taking the time to write your review. I am delighted you managed to catch up on some sleep in our peaceful surroundings. I will pass on your very kind comments to all our staff.

Yours Sincerely,
Mark Sullivan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 December 2013 via mobile

Was there on Saturday the hotel was very busy the atmosphere was great the food was good the service the views amazing well really in joyed the weekend well worth a visit also the the rooms are comfortable

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gticrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 12 December 2013
Dear GTICrazy,

Thank you for your recent review. It's great to hear such positive feedback and I am delighted that you enjoyed every aspect of your stay.

I hope that you can visit us again in the near future.

Yours sincerely,
Mark Sullivan,
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Dublin, Ireland
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 November 2013

My Boyfriend and I celebrated our anniversary here and it was fantastic. The staff were exemplary. Particularly the receptionists. They were all incredibly friendly, helpful and welcoming. They were very patient and did everything they could to make our stay perfect. We were never kept waiting nor did we ever feel a burden. The food in the Palace bar was delicious and the overall experience was outstanding. I would definatly recomend Ballyroe Heights and return in the future.

Room Tip: The view from the front of the hotel was sensational.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eimear G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 26 November 2013
Dear Eimear,

I am delighted to hear that you and your boyfriend enjoyed your recent stay and I have passed on your kind comments to Michelle and her team at reception and our Chef.

I look forward to welcoming you back to Ballyroe Heights Hotel.

Yours sincerely,
Mark Sullivan,
General Manager.
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Enfield
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 November 2013

My wife and I got married here and all the staff were outstanding. They went above and beyond the call of duty to accomodate all of our ideas and needs. The rooms are bright and comfortable. The food is delicious and the location and views are stunning. Very reasonably priced and the guests who stayed from England were also extremely happy with the level of service, food and drink. Cannot commend the hotel and staff enough.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheDudeEnfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 26 November 2013
Dear Toni And Elaine,

Thank you for your amazing review. I am thrilled to hear that all aspects of your wedding reception and stay exceeded your expectations.

I look forward to seeing you again soon.

Yours sincerely,
Mark Sullivan,
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blanchardstown, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

Food to die for. The food portion size were far from small. The lamb was so good that I had the lamb again the next night.Best food I had in ages. Food and drink good value. Comfortable stay. Beautiful views from the breakfast table.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clonshanbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 26 November 2013
Dear Clonshanbo,

I was delighted to read your review and will pass your comments on to my Chef and his team.

Yours sincerely,
Mark Sullivan,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

Stayed here for a wedding..... The hotel waa clean and bright..... Food in the bar was delicious...... The room was average but comfortable.... Would stay here again! Beautiful location for a wedding for sure.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BallyroeHeightsHotel, General Manager at Ballyroe Heights Hotel, responded to this review, 26 November 2013
Dear Sharon N,

Many thanks for your kind review. I will pass your kind comments on to my team. I do agreee it is a fabulous location for a wedding.

I look forward to seeing you again int he future.

Yours sincerely,
Mark Sullivan,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ballyroe Heights Hotel

Property: Ballyroe Heights Hotel
Address: Ballyheigue Road, Tralee V92 HT91, Ireland
Region: Ireland > Province of Munster > County Kerry > Tralee
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tralee
#2 Family Hotel in Tralee
#2 Romantic Hotel in Tralee
#5 Business Hotel in Tralee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ballyroe Heights Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
Ballyroe Heights Hotel exceeds customer expectations in the delivery of service and standards while offering the warm traditional welcome of a family owned property. This award winning Kerry Hotel is a modern, luxurious Hotel is set in six and a half acres of sloping gardens with spectacular views of the Sliabh Mish Mountains and Tralee Bay. The coastal route for the Wild Atlantic Way is at the door of this Tralee hotel located a mere four kilometres from Tralee town centre. This hotel, at the Gateway to the Dingle Peninsula is your best choice if you are looking for your base in Kerry. From its elevated location the hotel reception with its floor to ceiling windows captures uninterrupted panoramic views. This Kerry Hotel provides a great selection of hotel deals in Tralee including Activity Breaks, Seasonal Special Offers and Family Breaks. With great value accommodation, great views and a warm welcome from our team we are at your service to ensure you have a relaxing stay and a memorable Ballyroe Heights Hotel experience. The hotel also offers the following: Complimentary internet in reception High Speed Wi-Fi Complimentary newspapers for guests Free secure on-site parking Wheelchair accessible rooms, family rooms and cots available. ... more   less 
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Also Known As:
Ballyroe Heights Tralee

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