Only stayed 1 night at the Ormonde. Very nice entrance but the room was average and not 4star. Although clean, room was dated. Night table had old cigarette burn and certainly gives a bad impression.
Bar staff was terrible, not sure they knew what they were doing...maybe regular bartender didn't show. Four of us waited 15 minutes to get served, only 2 others in the room, and had to ask for service. Drinks came, asked for ice and again waited 5 minutes, had to go to bar to get the ice.
Management needs to be more attentive.
- Official Description (provided by the hotel):
- In heart of Kilkenny; stands proudly in the shadows of Kilkenny Castle; beautiful rooms designed/decorated to the highest standard. ... more less
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