Recently stayed in the Kilkenny Ormonde hotel with my husband & daughter who is just under 3yrs - stayed for 3 nights
The staff were all very friendly & we got checked in quickly - parking in the multi storey across the street which was free of charge,,, Room was good size (double & single bed) fridge in room was useless when we turned it on it stayed warm & in fact the running of it heated the room more,, NO AIR CON which we were very surpised at for a 4star hotel. Food was lovely. The Kids club is GREAT, it was our first time using one & have to say the ladies have set a very high bar for any furture clubs we may use , they had arts & crafts, DVDs & Bouncy castle what more could a child wish for.
Location is great & staff gave some great suggestions for places to visit etc.
I used the spa attached to the hotel for a hot stone massage & facial (hot stone massage did not for some reason include actual hot stones but hand temperture stones) Facial was lovely. The room in which got changed into robe had NO working lights & when went to say to girl at reception no one was there so just picked up one of the candles from the hall way & used that so could get changed. Stayed in the hotel for 3 nights & was only able to get booking in the spa on the morning we checked out (which I actually had booked the week before staying in the hotel) Very difficult to even get through to speak to anyone in the spa section Really dont think would use the spa again if ever stayed in the hotel again : (
Goods points:- location - Great kids club - lovely food - friendly & helpful staff
Bad points :- Not really enough staff to go around - NO AIR CON - Spa not up to scratch - No section in the pool which was suitable for non swimming child as all sections too deep
Not really a 4 star standard but 3 star :(
- Official Description (provided by the hotel):
- In heart of Kilkenny; stands proudly in the shadows of Kilkenny Castle; beautiful rooms designed/decorated to the highest standard. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Expedia, Ebookers, LateRooms, Evoline ltd, HotelsClick, Cancelon, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Kilkenny Ormonde Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.