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“1st Anniversary night away”
Review of Hotel Kilkenny

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Hotel Kilkenny
Ranked #5 of 19 Hotels in Kilkenny
Certificate of Excellence
Enniscorthy,Wexford
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“1st Anniversary night away”
Reviewed 12 July 2012

My husband and I stayed in Hotel Kilkenny on Friday 29th June 2012. We found we were treated very well from the time we entered the building until we left. The room was excellent and food and drinks were of a high standard. The view from our room was lovely. I would highly recommend this hotel to family and friends alike.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeA55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 18 July 2012
Dear Guest,
We are all delighted you enjoyed your stay with us on such a special occasion.
Hopefully we will see you again soon and thanks again for the great feedback.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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laois
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 July 2012

I stayed in this hotel for a girls night out. Very last minute and shared a room with 2 other girls. Was very happy with the room, bright, clean and modern. The bar was also lovely and stayed open late. I was very pleased with the rate, it was good value and the breakfast was good and well stocked. There are different styles of room in this hotel and it is worth paying a little extra for the nicer ones.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honest_lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Kilkenny, responded to this review, 12 July 2012
Dear Guest,
Thank you for the great review everyone is delighted you enjoyed your stay with us and we look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 1 Contributor
4 reviews
Reviewed 7 July 2012

i stayed in the Hotel Kilkenny in June 2012 , the room was basic , the food was not up to the standards for a four star hotel , as seen on the hotel web site ,our meals were at the standard of a bistro in any main sreet or town in Ireland , over priced and under cooked , we had better meals in other hotels in kilkenny city , the hotel it self was bright and airy and the staff were excellent , would i stay in the hotel again ? yes but I would not eat there ,

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank niall n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Kilkenny, responded to this review, 12 July 2012
Dear Guest,
Many thanks for your comments about your recent stay with us at Hotel Kilkenny.
I am very sorry that you didn't enjoy your time with us however I am glad to hear positive comments with regards to the Team. We look forward to welcoming you back to us again soon.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2012

Just had lunch in Hotel Kilkenny. it's a lovely building and the staff were lovely ..... BUT ..... the food is awful. I sent back the first meal I ordered billed as roast turkey emerged as 2 turkey steaks which had been pan fried and were tough and indelible. I then opted for a safe option chicken burger and fries what could go wrong??? The chips and salad were fine but the Cajun chicken burger arrived as several pieces of breaded and fried chicken which again was tough and unappetising. In fairness to the staff they could not have been nicer but it is a shame that the hotel is producing such disappointing meals. Let's hope things improve .

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Valerie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Kilkenny, responded to this review, 12 July 2012
Dear Guest,
I am disappointed to read that while you had a great stay with us your dining experience let us down. This is an area that we normally received positive comments about and for some reason on this occasion it has let us down. I will ensure that the Kitchen Team are made aware of this and it does not happen again.
Many thanks for your time and we look forward to welcoming you back to Hotel Kilkenny in the future.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wexford, Ireland
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2012

The hotel is beautiful, I was very impressed by the luxury decoration throughout the hotel. Rooms were spacious and clean. Only complaint about the room was that our room was located on the ground floor opposite the kids club. You could see right through the window into the kids club and equally they could see into our room. (Granted there was only 1 or 2 children in the kids club.) But I think there should be some panels or something put up for a small bit of privacy.

Breakfast the next morning was great, I was really impressed with what was on offer. Food was cooked perfectly and piping hot. Service was fast and efficient and we were in and out within half an hour. We also had a drink in the residents bar on Saturday night, but there was a very fed-up barman who really looked like he didn't want to be there. I noticed he wasn't very friendly to a number of guests either.

Would definitely recommend the hotel to anyone.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KRPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Kilkenny, responded to this review, 12 July 2012
Dear Guest,
Many thanks for taking the time to post your comments on TripAdvisor. Everyone at Hotel Kilkenny is delighted you had a great time with us. Breakfast as we have mentioned before is cooked to order for each guest so we are delighted to enjoyed this element of your stay also.
I have passed your comments onto our Banqueting Manager with regards to the Barman and I assure you this issue will be addressed urgently.
Many thanks again and kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 July 2012 via mobile

Stayed here for 3 nights, we ordered a cot to be in room and this was in place when we arrived, we also had a fine big room which gave us lots of space for junior to play in the floor etc. Staff were very friendly and helpful even when we were asking for sterilisers to be put in microwaves etc. The hotel also has a fantastic pool and gym with all the latest machines, very popular with the locals so I wouldn't plan a visit between 5-9pm if you like a bit of piece and quiet. There were a couple of weddings on the Thursday and Friday nights, we were on the third floor and there was no noise at all. Overall it was very good. The hotel has one area that you need to look out for, the food is quite poor. We had B&B, the first morning we went for the full Irish but it was all very bland, the saving grace was the continental element which is not bad. Things didn't improve on the second and third mornings even when we we for simple scrambled eggs which were obviously microwaved with loads of milk in them. We also ordered some sandwiches and tea with room service, after an hour and 4 phone calls later it finally arrived, not the sandwiches we ordered and no tea. I think this was down to the fact that there was a wedding on and the kitchen staff were busy but it was 10.30 pm and not in the middle of service. In fairness to the hotel they did not charge us but the experience was not great.

Stayed June 2012, travelled with family
Helpful?
Thank suegav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Kilkenny, responded to this review, 12 July 2012
Dear Guest,
Thank you for posting your comments on TripAdvisor, we are delighted that you had an enjoyable few days with us.
With regards to the food element of your stay, breakfast is something that we believe is one of our strong points with our cooked breakfast being made to order for each guest, so apologies this is was not up to the correct standard, I will ensure that your comments are passed onto the Kitchen and we will monitor this closely over the coming days etc....
We look forward to welcoming you back to us again very soon
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2012

Very modern, neat and clean. Room was clean and comfy. Breakfast was okay and the staff was friendly. Wifi through the rooms was awesome. The location w as ideal for me. I was only here one night but wished I would have stayed an extra night.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tristan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Kilkenny, responded to this review, 25 June 2012
Dear Guest,
Thank you for taking the time to post your comments on TripAdvisor. We are delighted to enjoyed your stay and its always great to hear people would like to stay longer....
Thanks again and we look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kilkenny

Property: Hotel Kilkenny
Address: College Road, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Kilkenny
#6 Business Hotel in Kilkenny
#7 Family Hotel in Kilkenny
#7 Romantic Hotel in Kilkenny
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Kilkenny 4*
Number of rooms: 138
Official Description (provided by the hotel):
The 4* Hotel Kilkenny with 138 bedrooms is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimming pool, superb gym, beauty lodge, onsite hair salon, in door golf swim analysis room and superb kids club. Live music three nights a week in Pure Bar. State of the art conference and wedding facilities. Free car park. ... more   less 
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn

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