Stayed with husband & two small children. Have to say that unfortunstely the standard of this hotel falls short of 4 star.
Food was very average in both the bar & restaurant and the breakfast is pretty bad. The buffet with fresh fruit etc. is lovely although we got there early & by the time we were leaving everything was on low supply. The cooked breakfast is awful, not freshly cooked at all & luke warm. Unfortunately the breakfast staff aren't really morning people either.
The swimming pool was super & the staff were really nice & friendly. I also found the cleaning staff really polite and helpful. The bar staff are very slow at processing orders. We sat for 25 mins the first evening waiting for a drink and when it finally arrived it was 9pm and we had to leave the bar with the children. Similarity the second night we ate our tea in the bar & had ordered a second drink which never appeared and still hadn't by the time we were leaving again @ 9pm.
Room was comfortable but very small double bed. Weren't able to purchase a film on the tv which would have been good as the Kids Club is only for children aged 4+ and babysitters mind the child in your room.
In saying that the drop in centre is a fabulous idea & my two loved going in to play for an hour or so. The staff are really professional & they have obviously put money into ensuring they have decent toys & activities for children. It was a shame that they didn't offer a drop in service for maybe two hours in the evening so parents could have a meal in peace.
We had booked to stay longer but actually checked out early & went to stay in a different hotel nearby.
Overall think hotel is grand but not up to 4 stars and certainly not somewhere to relax as has a functionality feel to it.
- Official Description (provided by the hotel):
- The 4* Hotel Kilkenny with 138 bedrooms is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimming pool, superb gym, beauty lodge, onsite hair salon, in door golf swim analysis room and superb kids club. Live music three nights a week in Pure Bar. State of the art conference and wedding facilities. Free car park. ... more less
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- Also Known As:
- Quality Inn Kilkenny
- Kilkenny Quality Inn